presented by BRENDA CRUZ, NCTSTA PROCEED Agency Meeting September 4, 2007 LET’S GO FISHING ! ! ! Achieving a Culture Change within Our Organization.
WORKSHOP OVERVIEW Effectiveness and productivity in an organization stem from individuals whose needs are met on many different levels. Some of these include how individuals interact, how they solve issues and resolve personal and professional conflicts. In short, when the staff is happy and working as one cohesive and supportive unit, the organization flourishes. Moreover, our clients can tell the difference – and that spells a difference to our bottom line (PROCEED’s mission).
There is always a choice about the way you do your work,
even if there is not a choice about the work itself.
Our daily, sometimes moment-by-moment attitude, affects how we perceive what we are doing as well as impacting the people we encounter and how they view themselves and their work.
Keep in mind: Nobody forces you to be at your specific workplace: you choose to be here. Since you choose to be here, you have the opportunity to consciously choose your commitments and your attitude, as opposed to being at the mercy of other people's actions or the circumstances around you.
Understand that in every moment lies the possibility to make a positive impact on anyone you meet.
Make Their Day Sometimes we forget that our clients and fellow co-workers, deserve our very best every moment we are at work . This doesn't have to be a big production! It might be as easy as opening the door for someone whose arms are overflowing, remembering people's names even if you see them infrequently, or leaving an unexpected note to encourage a co-worker going through a rough time. It's as easy as that. So plan right now to "make someone's day" today.
An "all business" approach has a cost, a human cost. It's un-inspiring.
However, the fun which people desire at the workplace is the very worry most organizations have. Often, there's a misunderstanding about "lightheartedness on the job". But if you consider play as learning, experimentation or interaction, creativity will flourish, the workplace environment will be more enjoyable, and patrons and students will see the difference and enjoy the journey with you. Some people think play is the opposite of work. You are either playing or you are working. Playing at work is usually frowned upon. It’s considered counter-productive, unhelpful, and silly-a time-waster. But play, when balanced with the other 4 principles of the Fish! Philosophy can work for you! Consider play as learning, experimentation or interaction, creativity will flourish, the workplace environment will be more enjoyable, and clients will see the difference and enjoy the journey with you.
The FISH! Philosophy Choose Play Be there Make their day