Session 1 - Mayor Dennis O'Keefe

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Session 1 - Mayor Dennis O'Keefe

  1. 1. St. John's Delivering Excellence By Mayor Dennis O'Keefe Chair, Cruise St. John's Oct 13 2011
  2. 2. Award Winning Port <ul><li>2010 Winner &quot; Best Port Welcome&quot; by Dream World Cruise Destinations Magazine </li></ul><ul><li>St. John’s selected as one of five ports, along with Bali, Indonesia; Cobb, Ireland; Guadeloupe; and Koper, Slovenia </li></ul>
  3. 3. What Makes St. John's an Award Winning Port? <ul><li>Local Partnerships </li></ul><ul><li>Cruise Line Partnerships </li></ul><ul><li>A Strong Destination </li></ul><ul><li>We Go The Extra Mile </li></ul><ul><li>It's About The Little Things </li></ul><ul><li>Vibrant and Evolving </li></ul><ul><li>Safe Haven for Mariners </li></ul>
  4. 4. What Makes St. John's an Award Winning Port? Local Partnerships <ul><li>St. John's Cruise Committee </li></ul><ul><li>Comprised of City Departments, St. John’s Port Authority, CBSA, Tour Operators, Ships Agents, Downtown Development Association, Major Attraction's Operators, Taxi Industry, Destination St. John’s, RNC etc. </li></ul><ul><li>Plan and prepare for each visit </li></ul><ul><li>Cooperate and share information </li></ul><ul><li>Communicate </li></ul><ul><li>Anticipate </li></ul>
  5. 5. What Makes St. John's an Award Winning Port? Cruise Line Partnerships <ul><li>We meet </li></ul><ul><li>We communicate </li></ul><ul><li>We listen </li></ul><ul><li>We act </li></ul>
  6. 6. What Makes St. John's an Award Winning Port? A Strong Destination <ul><li>Safe & Secure </li></ul><ul><li>Friendly & Hospitable </li></ul><ul><li>Culture & Heritage </li></ul><ul><li>Scenery & Natural Environment </li></ul><ul><li>Ships Dock Downtown </li></ul><ul><li>Shopping </li></ul><ul><li>Unique Shore Excursions </li></ul><ul><li>Award Winning Destination Management Companies </li></ul><ul><li>Modern Infrastructure </li></ul>
  7. 7. What Makes St. John's an Award Winning Port? We go the Extra Mile <ul><li>Welcome Entertainment </li></ul><ul><li>Tourism Desk onboard vessel </li></ul><ul><li>RNC Mounted Unit dockside and throughout downtown </li></ul><ul><li>Ambassadors in uniform dockside and downtown </li></ul><ul><li>Onboard Entertainment for Home Porting vessels </li></ul><ul><li>Freedom of the Seaport Ceremony to celebrate Inaugural Visits </li></ul><ul><li>Farewell Musket Salute </li></ul>
  8. 8. What Makes St. John's an Award Winning Port? It's About the Little Things <ul><li>Welcome and directional signs on harbour apron and downtown </li></ul><ul><li>Welcome signs in windows of downtown merchants </li></ul><ul><li>Parks Canada Signal Flags of welcome flags Cabot Tower </li></ul><ul><li>Flags dockside </li></ul><ul><li>Banners and flowers </li></ul><ul><li>Downtown & dockside clean up </li></ul><ul><li>Research </li></ul>
  9. 9. Why is St. John's an Award Winning Port? Vibrant and Evolving <ul><li>Industry partners product development initiatives such as … </li></ul><ul><li>National Geographic Map Guide Project </li></ul><ul><li>Recruitment Party </li></ul><ul><li>Weapons of Warfare </li></ul><ul><li>Fort Cape Spear </li></ul><ul><li>Bunkers and Berries Program </li></ul><ul><li>Quidi Vidi Craft Incubator </li></ul><ul><li>The Rooms and Johnson GeoCentre Exhibits </li></ul>
  10. 10. What Makes St. John's an Award Winning Port? Safe Haven for Mariners <ul><li>Sheltered Port </li></ul><ul><li>Convenient Location </li></ul><ul><li>Ability to Mobilize Partners </li></ul>
  11. 11. Thank You

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