International Exploration Cruise Forum: Session 1 - James Duguid, Commercial Director/Business Development, SagaPresentation Transcript
Session 1 – Destination and Product Development: Learn Best Practices from Around the World! James Duguid – Commercial Director Saga Cruises
Saga - Classic Cruising Saga Sapphire – New for 2012 Gross Tonnage: 38,808 Passengers: 706 Saga Ruby Gross Tonnage: Passengers:
Quest for Adventure Quest for Adventure sets sail in 2012 to new and exciting destinations across Central and North America. Experience the jungles of Central America, taking in ancient Mayan ruins and exotic wildlife, or enjoy a touch of whale spotting as you cruise along Canada's coast. What's included Travel insurance A range of tailor made excursions All on-board gratuities Entertainment and activities Welcome cocktail party and Captain’s Dinner All meals onboard, including 24-hour room service UK mainland travel service to your departure airport
Our discovery cruises take you to some of the world’s most extraordinary places
01 Sep Reykjavik, Iceland 06 Sep St John's, Newfoundland 08 Sep L'Anse aux Meadows, Newfoundland 09 Sep Red Bay, Labrador 10 Sep Woody Point, Newfoundland 11 Sep Corner Brook, Newfoundland 13 Sep Charlottetown, Prince Edward Island 14 Sep Pictou, Nova Scotia 15 Sep Sydney Nova Scotia 16 Sep Halifax, Nova Scotia 17 Sep Halifax Nova Scotia to UK
What motivates our customers to book a particular itinerary?
Intriguing places… unusual destinations
Sometimes only accessible by sea!
Different - somewhere they haven’t been to before
The chance to explore fascinating cities, towns & villages
Attractive berths close to main attractions
Passenger handling facilities ashore
Smooth immigration process
Difficulties of tender operations – weather dependent and problem for less mobile passengers
Aids storing, watering, etc.
Bunkers - specific requirements for older/smaller vessels
Stores – local supplies
Keep within practical levels
Port costs, passenger taxes, light dues, tug costs, garbage costs, stevedoring, shore excursions, etc must be competitive within region