Business Process Outsourcing is a dying model. New technology and methods have been chipping away at labor arbitrage for year, and now crowd computing - the combination of Automation, Crowdsourcing and Employees (ACE) on a SaaS platform - has emerged as the silver bullet. This presentation describes this new resource and provides a case study of how crowd computing transforms knowledge work for large-scale information products.
This presentation was originally given at Massolution 2013 at the W Hotel in Midtown Manhattan on September 19, 2013.
Clipping is a handy way to collect important slides you want to go back to later.