CRM Perth provide IT consultation and implementation. We help businesses suffering from busyness and high sales cost to improve efficiency, customer experience.Feel free to call us: (08) 9325 4505.

1. CRM - Customer Relationship Management Solution Perth
Customer Relationship Management (CRM) is a set of technology-enabled business processes
that enables your company to create more consistent and profitable interactions with your
customers.
Customer Relationship Management, or CRM, is an important strategy for business that should
extend across all levels and facets of a company. The best CRM platforms are customized
powerhouses that can bring together data from all corners of an organization as well as outside
of it to provide a view of the business’s customers and consumer interaction. Custom CRM
Solutions Perth are often hailed for their abilities to improve business operations and growth as
companies use this data to make informed decisions on a variety of marketing strategies.
What some organizations fail to recognize, however, is just how much is entailed with CRM, and
business leaders can become overwhelmed with managing full client loads, sales, marketing
and customer service. Custom online database software is geared toward making customer
data and leads management a more streamlined, easily endeavor. With CRM software,
businesses often receive increased performance, efficiency and revenue.
In general, experts predicted that 2012 would see $12 billion spent on CRM Software, with
social CRM representing 8 percent of total spending at roughly $1 billion. Experts also predict
that by 2016, 50 percent of all CRM applications will be delivered by Software-as-a-service, or
web-based apps.

2. As mentioned, businesses can enjoy numerous advantages of implementing a CRM system.
Looking mainly at financial incentives, a custom CRM solution can offer a business a return on
investment of nearly $6 for every dollar spent. On a per sales person basis, research indicates
that a CRM solution has delivered an average of 41 percent increase in revenue. In addition,
CRMs contribute to a 23 percent decrease in sales and marketing costs on average. Customer
retention improved by 27 percent with a CRM.
For larger organizations, CRM Solutions become even more important to deal with the problem
of big data. Research indicated that 24 percent of a sales person’s time is spent looking for
information, which equates to an approximate revenue loss of $2.6 billion for the average
Fortune 500 company. The problem with big data is that it can commonly result in the loss of
opportunities, and nine of every 10 sales people attribute lost opportunities to information
overload. However, roughly 75 percent of sales people agree that they would be able to close
more deals with the assistance of big data technology.
As social media best practices continue to evolve, many are still noting the value of data found
on social platforms. Social data can be integrated with an organization’s CRM, allowing that
valuable information to be applied, assisting with important business decisions.
If you would like to know how you can improve your Customer Relationship Management
Strategy, processes and software and are interested in working with consultants that are local,
guaranteed and deliver solutions that are simplified, you should get in contact now to book an
obligation-free appointment at http://crmperth.com.au/contact-us/ and do a mail
enquiry@CRMperth.com.au you can feel free to call us: (08) 6102 7284.