Independent software testing and validation  services for Oracle CRM Solutions
 

Independent software testing and validation services for Oracle CRM Solutions

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CRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated exclusively for providing stringent Independent Software Testing Services which is aimed at ensuring, enhancing and enriching end ...

CRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated exclusively for providing stringent Independent Software Testing Services which is aimed at ensuring, enhancing and enriching end user experience.

Our high level of competency and extensive experience in focused domains in testing large scale applications has placed us in a commanding position in the independent software testing & certification eco-space.

Our testing methodology that is aligned to multiple development methodologies including Iterative / Agile development coupled with constant refinement of processes by incorporating inputs from our consultants, who understand the nuances of customers’ requirements from a quality, timelines & budget perspectives has put us in a client partnering position, when it comes to end user satisfaction.

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  • Asian Banker Summit for Best Customer Relationship Management Program AwardAsian Banker Summit for Best SaaS-Based Program AwardIRCTCAwarded the National Award for E-Governance, 2007-08 jointly by Department of IT, Govt. of India and Govt. of Haryana.Awarded the Genius of the Web Award 2007 for being the "Best E-Governance PSU Site" by CNBC.Won National award for E-Governance for being "Best Citizen Centric Application" for the year 2007-08.IRCTC Tourism Unit declared winner for the category Most Innovative Product in Travel and Tourism Fair of India (TTF & OTM 2007) Won CSI-Nihilent E-Governance award for "Best E-Governance Project" in 2007.

Independent software testing and validation  services for Oracle CRM Solutions Independent software testing and validation services for Oracle CRM Solutions Presentation Transcript

  • Independent Software Testing Services Independent Software Testing Services 50%reduction in regression test cycle 30%reduction in time to market plans 72% customers shift loyalties due to product quality TEST, TEST &TEST your products with Independent Testing/ Validation
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Independent Testing/Validation Partner - why? • Testing/Validation phase is usually shrunk by unplanned increase in development effort within the same project schedule, thereby adversely affecting quality. • Testing/Validation is done by implementation vendor- no third party angle. • Need for an Independent Testing/Validation partner to validate whether the business requirements are met by the implementation vendor.
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com CRMIT Solutions’ Testing Centre of Excellence (T-CoE) is dedicated exclusively for providing stringent Independent Software Testing/Validation Services which is aimed at ensuring, enhancing and enriching end user experience. Our high level of competency and extensive experience in focused domains in testing/validation large scale applications has placed us in a commanding position in the independent software testing/validation & certification eco-space. Our testing/validation methodology that is aligned to multiple development methodologies including Iterative / Agile development coupled with constant refinement of processes by incorporating inputs from our consultants, who understand the nuances of customers’ requirements from a quality, timelines & budget perspectives has put us in a client partnering position, when it comes to end user satisfaction. Independent Testing/Validation Services
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Testing/Validation Philosophy • Analyze and articulate/quantify the translated business value of the solution that is being implemented/deployed. • Analyze and focus on end user requirements (including implied requirements). • Implement the right testing/validation strategy with the right resources having the “testing” mindset. • Provide the right infrastructure and use the right automation tool(s) to ensure effective testing/validating across the different lines of testing. • Effectively execute testing/validating within the defined time lines and budget, also leveraging expertise in open source tools for test automation. • Ensure optimization mechanisms are applied to offer wide range of cost- effective testing solutions. • Ensure loopback mechanisms for constant improvements in processes.
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Core Testing/Validation Services TEST CONSULTING Test strategy & planning FUNCTIONAL TESTING Integration Testing System Testing TEST AUTOMATION SPECIALIZED TESTING Non Functional Requirements (NFR) Testing TEST RESULT ANALYSIS & REPORTING UAT & SUPPORT PRODUCT CERTIFICATION (ISO 9126 / IEEE) CRM - CX
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Test Consulting CRMIT Solutions’ understands testing needs and provides balanced and tailored approach for testing. Our experience includes providing right test strategy and planning which are guided by business goals and objectives. We also identify the risks during planning phase and assist with mitigation plans. As a partner we bring experience in practicing, researching, and defining software testing processes, and assist in optimizing testing efficiency through a mix of QA tools and methodologies consistent with the industry best practices.
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Functional Testing Functional testing checks features and operational behavior of a product to ensure compliance with specifications.  Initiation  Tests planning  Tests design  Tests execution  Analysis & reporting  Completion Stages Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Automation of testing means software usage to control tests execution, to compare actual vs. predicted outcomes, to set up test preconditions, as well as other test control and reporting functions. Automation helps in minimization of efforts, needed for manual testing.  Test automation reduces regression test cycles by 30-50% in time and cost  Reduce release cycles and time- to-market plans by up to 30% improving ROI on development and maintenance budgets  Increase of software quality by avoidance of manual error Benefits Test Automation Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Specialized Testing Services CRMIT Solutions offers Specialized testing services to meet the specific emerging needs of our customers. SPECIALIZED TESTING SERVICES Usability Testing Performance Testing Security Testing Data Migration Testing Portability Testing Compatibility Testing Localization Testing Analytics Testing Social Networking Integration Testing Mobility Testing Cloud Testing
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Usability testing ensures that the application behaves exactly according to what is expected by users and meets usage standards like ease of navigation, ease of use, and system response to certain user actions.  Improves Customer Experience  Provide more follow-on business due to satisfied customers Benefits: Specialized Testing: Usability Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Performance testing is conducted to determine how a system performs under load: • Expected load on the system • Stress (max load the system can take)  Measure response time & resource usage at different loads (as per expected usage)  Define possible breakpoints & maximum load  Identify possible bottlenecks in the system & gather data to provide optimization recommendations. Goals Specialized Testing: Performance Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Security testing is a process to determine that an information system protects data and maintains functionality as intended.  Confidentiality  Integrity  Authentication  Authorization  Improved application quality  Decreased level of risks from unauthorized intervention  Due level of privacy and information security to satisfy clients/ system users  Marketing advantages gained through compliance with market standards Benefits Specialized Testing: Security Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Our testing services ensure the correctness of data from multiples source systems or staging system to your new system with maximum confidence by verifying Quality and Quantity of data Loaded  Ensure business operation continuity  Confirm that all the data is migrated correctly.  Identify data errors and design the repair method. Goals: Specialized Testing: Data Migration Testing
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Testing to determine if the software can be ported to specified hardware or software platforms, usually for conformation to an ABI (Application Binary Interface) specification. . • Identify the cause of an application to fail when ported to its various environments so that the underlying defects can be identified, analyzed, fixed, and prevented in the future. • Improved application quality Goals: Specialized Testing: Portability Testing
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Compatibility Testing is aimed at verifying whether the software interacts and functions as expected on different browsers, operating systems, hardware, network and so on. Compatibility Testing plays an important role in case software is required to run on different platforms with different software and hardware combinations.  Ensure that the product meets the requirements on all the supported browsers, OS etc...  Gain customer satisfaction and better business. Benefits: Specialized Testing: Compatibility Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Localization testing process means testing of a product adapted for usage in a foreign market. Successfully localized products have a high-quality native language translation (considering cultural peculiarities) and retain the functionality of the product.  GUI translation checks  Verify adaptation of interface elements  Copy check user guide, help, and other auxiliary documentations Benefits Specialized Testing: Localization Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Analytics testing involves testing the UI, Reports for newly added/modified, customized fields, templates, error messages etc. .  Verify the Reports data, Template, Error messages are as per the requirement. Goals: Specialized Testing: Analytics Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Our testing Service ensures the integration of Social Networking sites like Facebook, Linkedin, Twitter, etc with application under test. Goals: SSP  Ensure an application works in all supported networking sites. Specialized Testing: Social Networking Integration Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Mobility testing ensures the quality of mobile applications on both hardware and software.  Using a set of devices.  Using software device emulators for standardized lines of devices Stages mCRM Specialized Testing: Mobility Testing Our Clientele includes..
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Cloud testing is a subset of software testing in which simulated real-world Web traffic is used to test cloud-based Web applications. We can bring our expertise in testing On Demand applications to your product. small to medium-sized IT organizations have migrated to cloud solutions. As a result, cloud testing has become necessary to validate functional system and business  Reduction in capital expenditure  Highly scalable  Optimize application availability & performance Benefits: Our Clientele includes.. Specialized Testing: Cloud Testing
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Test Result Analysis & Reporting Test Result Analysis and Reporting is very important as it helps the stakeholders to take a decision on the release:  To help development team achieve better quality in future releases.  To help customers with key decision making with respect to release of products thereby adding value to the customer.  Gives a boost to customer confidence both in terms of the product and the reliability on the test team.
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com UAT Support • User Acceptance Testing is one of the most critical and final phase of the project delivery and involves significant support. • Leveraging the knowledge of our in house talents we assist and provide support in carrying out UAT focussing on key business areas.
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Industry Experience Financial Services Industrial Manufacturing Travel & Transportation Insurance Education & Research Engineering & Construction Public Sector HealthcareConsumer Goods High Technology Retail Life Science
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Enabling Excellence 2012 Winner *Awards and Accolades won by our CRM customers Best Customer Relationship Management Program Award Best SaaS-Based Program Award National Award for E- governance 2007-08
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com +91 (80) 4292 5555 Reach us Americas 1525 McCarthy Blvd Suite 1000,Milpitas, CA 95035 USA EMEA Talbot House, 204-226, Imperial Drive, Rayners Lane, Harrow HA2 7HH London Australia & N Zealand Suite 19, 103 George Street Parramatta, NSW 2150 Australia Japan 2-21-7-703 Kiba, Koto- Ku, Tokyo 135-0042, Japan Malaysia B-5-8 Plaza Mont Kiara 50480 Kuala Lumpur, Malaysia +603 2726 2759+81 3 5809 8444 +1 (678) 447 1371 + 44 20 8872 4127 +61 2 9186 2550 Middle East # 14, CRMIT Towers, BTM Layout 1st Stage, 100 Ft Ring Road, Bangalore 560068. India Rest of Asia Salahuddin Ayubi Road , Riyadh, Kingdom of Saudi Arabia
  • Independent Testing Services © Copyright 2013 CRMIT. All rights reserved. www.crmit.com Thank you sales@crmit.com