Crisis Networking and Public Warning in Disaster<br />Colin Flood<br />Harvard College ‘09<br />Booz Allen Hamilton<br />
Heather’s Reading ListLeysia Palen et al.	<br />“Backchannels on the Front Lines …”<br />“Collective Intelligence in Disas...
Senior Thesis Topic<br />The Future of Disaster Public Warning <br />in the United States<br />
Inputs from Disaster Sociology<br />Emergence – novel organizations/tasks<br />
Inputs from Disaster Sociology<br />Convergence – mass gathering at the disaster scene<br />
Inputs from Disaster Sociology 3<br />Palen: Technology empowers these behaviors from a distance!<br />
Investigation of Status of Current Public Warning Systems – Federal Level<br />Emergency Alert System (EAS)<br />National ...
Investigation of Status of Current Public Warning Systems – Other Governments<br />State<br />Local<br />
Investigation of Status of Current Public Warning Systems – Other<br />Institutional (Harvard U, etc.)<br />
Harvard’s OfficialEmergency Notification Process – part 1<br />Police dispatch notified by first responders<br />Dispatch ...
Harvard’s OfficialEmergency Notification Process – part 2<br />Police leadership asks University Operations Center to aler...
Harvard’s OfficialEmergency Notification Process – part 3<br />Message creation, approval and distribution – involves seve...
Harvard’s “Unofficial” Alerts<br />Incident observed by bystanders<br />Bystanders SMS messages, emails from PDAs, phone c...
What Happened?<br />Palen calls it “crisis informatics”<br />Others call it “ICT use in disaster”<br />I call it “crisis n...
Status Quo Systems<br />Hierarchical<br />Tightly controlled<br />
Status Quo Systems<br />Tight control doesn’t harmonize with today’s information flows.<br />
The Future	<br />More citizen involvement in warning systems.<br />
The Future	<br />Authority structures will change.<br />
The Future	<br />Two-way communications are possible.<br />
To Research<br />How can official systems best leverage the speed and size of informal networks created in crises for both...
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Crisis Networking and Public Warning in Disaster - Colin Flood

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Colin Flood's CrisisCamp Ignite presentation given at the World Bank.

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Crisis Networking and Public Warning in Disaster - Colin Flood

  1. 1. Crisis Networking and Public Warning in Disaster<br />Colin Flood<br />Harvard College ‘09<br />Booz Allen Hamilton<br />
  2. 2. Heather’s Reading ListLeysia Palen et al. <br />“Backchannels on the Front Lines …”<br />“Collective Intelligence in Disaster…”<br />“Crisis Informatics…”<br />
  3. 3. Senior Thesis Topic<br />The Future of Disaster Public Warning <br />in the United States<br />
  4. 4. Inputs from Disaster Sociology<br />Emergence – novel organizations/tasks<br />
  5. 5. Inputs from Disaster Sociology<br />Convergence – mass gathering at the disaster scene<br />
  6. 6. Inputs from Disaster Sociology 3<br />Palen: Technology empowers these behaviors from a distance!<br />
  7. 7. Investigation of Status of Current Public Warning Systems – Federal Level<br />Emergency Alert System (EAS)<br />National Warning System (NAWAS)<br />
  8. 8. Investigation of Status of Current Public Warning Systems – Other Governments<br />State<br />Local<br />
  9. 9. Investigation of Status of Current Public Warning Systems – Other<br />Institutional (Harvard U, etc.)<br />
  10. 10. Harvard’s OfficialEmergency Notification Process – part 1<br />Police dispatch notified by first responders<br />Dispatch notifies senior police leadership<br />
  11. 11. Harvard’s OfficialEmergency Notification Process – part 2<br />Police leadership asks University Operations Center to alert Crisis Management Team<br />Crisis Management Team joins conference call, receives report, decides to send messages<br />
  12. 12. Harvard’s OfficialEmergency Notification Process – part 3<br />Message creation, approval and distribution – involves several people in different areas<br />
  13. 13. Harvard’s “Unofficial” Alerts<br />Incident observed by bystanders<br />Bystanders SMS messages, emails from PDAs, phone calls to other students<br />Rapid distribution of messages campus-wide<br />
  14. 14. What Happened?<br />Palen calls it “crisis informatics”<br />Others call it “ICT use in disaster”<br />I call it “crisis networking”<br />
  15. 15. Status Quo Systems<br />Hierarchical<br />Tightly controlled<br />
  16. 16. Status Quo Systems<br />Tight control doesn’t harmonize with today’s information flows.<br />
  17. 17. The Future <br />More citizen involvement in warning systems.<br />
  18. 18. The Future <br />Authority structures will change.<br />
  19. 19. The Future <br />Two-way communications are possible.<br />
  20. 20. To Research<br />How can official systems best leverage the speed and size of informal networks created in crises for both communications and information gathering?<br />

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