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Herding Cats
Effective Internal & External Communication

Matthew Saunders matthew@atendesigngroup.com

Saturday, October ...
Hi, I’m Matthew Saunders
Aten Design Group, VP Project Management
Drupal Association, Board Member
Writer, dogstar.org
d.o...
We design, build and support websites for organizations
doing good work all around the world.

atendesigngroup.com

Saturd...
Project Mangement
Why Do We Do What We Do?

bit.ly/BADCats2013
atendesigngroup.com

Saturday, October 26, 13
We NEED
Project
Management
for Successful
Outcomes.
b4b2 on Flickr
Saturday, October 26, 13
I had a client...
• a couple of months ago call me at 6:30 in the morning
yelling and screaming because his site had been ...
I had project...
• that had multiple decision makers. They wouldn't
move forward unless they all agreed on any one
point. ...
I met a drunk guy...
• "Oh, you make sites? Let's make something like
Facebook and earn alot of money! I'll come up with
i...
I had a client...
• who didn’t know what they wanted.
• They spent endless hours in meetings with you "throwing
ideas arou...
Lack of...
• Planning
• Communication
• Process
• Focus

Saturday, October 26, 13
and Cultural Differences

Saturday, October 26, 13
make for nightmares for us, our partners
(internal and external), They bring us to
an Open Sourced “Arkham”... and we
feel...
... the “Call of Druthuhlu”
Saturday, October 26, 13
Bring Calm from
Chaos.

Saturday, October 26, 13
star5112 on Flickr
Saturday, October 26, 13
Saturday, October 26, 13
daveknapik on flickr
Saturday, October 26, 13
3 Methodologies

Saturday, October 26, 13
anyjazz65 on flickr

Saturday, October 26, 13
Cowboy or Extreme

•
•
•
•

Highly informal
Focuses on Stakeholders
Can be used in very unpredictable projects
Can be exce...
n.hewson on Flickr

Saturday, October 26, 13
Waterfall
• Highly Formalised
• Focuses on Requirements
• Inflexible
• Planning is Frontloaded
Saturday, October 26, 13
Can Feel
Uncontrolled When
Inevitable Change
Occurs

Saturday, October 26, 13
SheltieBoy on Flickr

Saturday, October 26, 13
Agile
• Defined Timeboxes
• Iterative Development Methods
• Incremental
• Collaborative Requirements and Solutions
• Rapid ...
The Hybrid

Saturday, October 26, 13
Saturday, October 26, 13
Saturday, October 26, 13
Saturday, October 26, 13
Roles

Saturday, October 26, 13
Project Manager
• Scrum Master
• Lead Pointing
• Defense from Distractions
• Helps team avoid mistakes
• Manages Schedule
...
Product or UX
• Backlog
• Personaes, Epics, Stories
• Clarify Business Needs
• Demos

Saturday, October 26, 13
Developers
• Self Organize Stories
• Communicates expecations of what
can be completed in a sprint

• Defines how business ...
A Sprint Model

Saturday, October 26, 13
A Sprint Model
20/40/60 Day overlap

Saturday, October 26, 13
Saturday, October 26, 13
Saturday, October 26, 13
Saturday, October 26, 13
Demos and Retrospectives

Saturday, October 26, 13
Communication
What is a SCRUM?
Client Check-ins?

Saturday, October 26, 13
Variations
Multiple projects

Saturday, October 26, 13
Saturday, October 26, 13
Well Oiled Machines on flickr
Saturday, October 26, 13
IRC
Saturday, October 26, 13
Google Docs

Saturday, October 26, 13
Saturday, October 26, 13
Great Process
Faster
Better
Awesome

Saturday, October 26, 13
Thanks!
Matthew Saunders

Saturday, October 26, 13

MatthewS

@Creech
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Herding the Cats - BADCamp 2013

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Transcript of "Herding the Cats - BADCamp 2013"

  1. 1. Herding Cats Effective Internal & External Communication Matthew Saunders matthew@atendesigngroup.com Saturday, October 26, 13
  2. 2. Hi, I’m Matthew Saunders Aten Design Group, VP Project Management Drupal Association, Board Member Writer, dogstar.org d.o, MatthewS G+, saunderm IRC, j_matthew_s atendesigngroup.com Saturday, October 26, 13 @Creech association.drupal.org
  3. 3. We design, build and support websites for organizations doing good work all around the world. atendesigngroup.com Saturday, October 26, 13 @atendesign
  4. 4. Project Mangement Why Do We Do What We Do? bit.ly/BADCats2013 atendesigngroup.com Saturday, October 26, 13
  5. 5. We NEED Project Management for Successful Outcomes. b4b2 on Flickr Saturday, October 26, 13
  6. 6. I had a client... • a couple of months ago call me at 6:30 in the morning yelling and screaming because his site had been down for over an hour. I drag myself out of bed, get to the computer and his site comes right up... I told him to try to get on Google. Guess what? According to him Google was down too. I politely told him to call his internet provider because that was down and once his internet came back up to use it to search for a new developer. Saturday, October 26, 13
  7. 7. I had project... • that had multiple decision makers. They wouldn't move forward unless they all agreed on any one point. And they couldn't agree on anything. Saturday, October 26, 13
  8. 8. I met a drunk guy... • "Oh, you make sites? Let's make something like Facebook and earn alot of money! I'll come up with ideas and you make it.” • Me: “Got any suggestions?” • Drunk guy: “Yeah, we need something like Facebook so we'll be rich! You go make it!" Saturday, October 26, 13
  9. 9. I had a client... • who didn’t know what they wanted. • They spent endless hours in meetings with you "throwing ideas around". • Despite warnings that they were consuming their contracted hours in this fashion, insist that they shouldn't have to pay for the time because the site still hasn't been built. Saturday, October 26, 13
  10. 10. Lack of... • Planning • Communication • Process • Focus Saturday, October 26, 13
  11. 11. and Cultural Differences Saturday, October 26, 13
  12. 12. make for nightmares for us, our partners (internal and external), They bring us to an Open Sourced “Arkham”... and we feel... Saturday, October 26, 13
  13. 13. ... the “Call of Druthuhlu” Saturday, October 26, 13
  14. 14. Bring Calm from Chaos. Saturday, October 26, 13
  15. 15. star5112 on Flickr Saturday, October 26, 13
  16. 16. Saturday, October 26, 13
  17. 17. daveknapik on flickr Saturday, October 26, 13
  18. 18. 3 Methodologies Saturday, October 26, 13
  19. 19. anyjazz65 on flickr Saturday, October 26, 13
  20. 20. Cowboy or Extreme • • • • Highly informal Focuses on Stakeholders Can be used in very unpredictable projects Can be excellent for rapid prototyping Saturday, October 26, 13 Roy Montgomery on flickr
  21. 21. n.hewson on Flickr Saturday, October 26, 13
  22. 22. Waterfall • Highly Formalised • Focuses on Requirements • Inflexible • Planning is Frontloaded Saturday, October 26, 13
  23. 23. Can Feel Uncontrolled When Inevitable Change Occurs Saturday, October 26, 13
  24. 24. SheltieBoy on Flickr Saturday, October 26, 13
  25. 25. Agile • Defined Timeboxes • Iterative Development Methods • Incremental • Collaborative Requirements and Solutions • Rapid and Flexible Responsive to Change • Self Organizing Teams Saturday, October 26, 13
  26. 26. The Hybrid Saturday, October 26, 13
  27. 27. Saturday, October 26, 13
  28. 28. Saturday, October 26, 13
  29. 29. Saturday, October 26, 13
  30. 30. Roles Saturday, October 26, 13
  31. 31. Project Manager • Scrum Master • Lead Pointing • Defense from Distractions • Helps team avoid mistakes • Manages Schedule Saturday, October 26, 13
  32. 32. Product or UX • Backlog • Personaes, Epics, Stories • Clarify Business Needs • Demos Saturday, October 26, 13
  33. 33. Developers • Self Organize Stories • Communicates expecations of what can be completed in a sprint • Defines how business needs should be architected and executed • Executes Saturday, October 26, 13
  34. 34. A Sprint Model Saturday, October 26, 13
  35. 35. A Sprint Model 20/40/60 Day overlap Saturday, October 26, 13
  36. 36. Saturday, October 26, 13
  37. 37. Saturday, October 26, 13
  38. 38. Saturday, October 26, 13
  39. 39. Demos and Retrospectives Saturday, October 26, 13
  40. 40. Communication What is a SCRUM? Client Check-ins? Saturday, October 26, 13
  41. 41. Variations Multiple projects Saturday, October 26, 13
  42. 42. Saturday, October 26, 13
  43. 43. Well Oiled Machines on flickr Saturday, October 26, 13
  44. 44. IRC Saturday, October 26, 13
  45. 45. Google Docs Saturday, October 26, 13
  46. 46. Saturday, October 26, 13
  47. 47. Great Process Faster Better Awesome Saturday, October 26, 13
  48. 48. Thanks! Matthew Saunders Saturday, October 26, 13 MatthewS @Creech
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