Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi , New Delhi – 110063
Office: (011) 45051107 Office: (011) 4...
Salutation
• Make sure your e-mail
includes a courteous
greeting and closing.
• Address your contact with
the appropriate ...
Message
Messages should
be concise and
to the point

Be sure the Subject: field
accurately reflects the
content of your em...
Formatting
• Spell check - emails with
typos are not taken seriously.
• Use proper sentence
structuring. Multiple
instance...
Contd..
• Do not write in CAPITALS.
• Avoid fancy formatting.
• Keep your language gender neutral.

Credence Digital Marke...
To, Cc, Bcc
• The addresses in the 'To' are for the people you are directly
addressing.
• The addresses in the 'Cc' are fo...
Reply To All
• Avoid using the Reply to All feature. In most
cases replying to the Sender alone is your
best course of act...
Sign Off
• Always end your emails with "Thank you,"
"Sincerely, "Best regards“. Its essential to
close it properly.
• Take...
Considerations
• I am suffering from fever, please declare one day
holiday.
• As my mother-in-law has expired and I am
res...
Thank You

Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063
Office: (011) 45051107 Office...
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E mail Ettiquettes

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Credence Digital Marketing is a leading digital marketing agency that collaborates with clients to craft effective digital experiences. We have expertise to guide our clients to make the right long term decisions about their digital projects.

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E mail Ettiquettes

  1. 1. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi , New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106
  2. 2. Salutation • Make sure your e-mail includes a courteous greeting and closing. • Address your contact with the appropriate level of formality and make sure you spelled their name correctly. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  3. 3. Message Messages should be concise and to the point Be sure the Subject: field accurately reflects the content of your email. Don't hesitate to say thank you, how are you, or appreciate your help! Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  4. 4. Formatting • Spell check - emails with typos are not taken seriously. • Use proper sentence structuring. Multiple instances of !!! or ??? are perceived as rude. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  5. 5. Contd.. • Do not write in CAPITALS. • Avoid fancy formatting. • Keep your language gender neutral. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  6. 6. To, Cc, Bcc • The addresses in the 'To' are for the people you are directly addressing. • The addresses in the 'Cc' are for the people you are indirectly addressing • The 'To' and 'Cc' addresses are blind to the 'Bcc' addresses. Use of the 'Bcc' is somewhat unethical and therefore its use is discouraged. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  7. 7. Reply To All • Avoid using the Reply to All feature. In most cases replying to the Sender alone is your best course of action. • Always acknowledge emails from those you know in a timely manner Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  8. 8. Sign Off • Always end your emails with "Thank you," "Sincerely, "Best regards“. Its essential to close it properly. • Take the time to review each email before clicking Send to ensure your message is clear and you are relaying the tone that you desire. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  9. 9. Considerations • I am suffering from fever, please declare one day holiday. • As my mother-in-law has expired and I am responsible for it, Please grant me 10 days leave • Since I have to go to my village to sell my land along with my wife. Please sanction me one-week leave. Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com
  10. 10. Thank You Credence Digital Marketing Pvt. Ltd. 18, Nagin Lake Peeragarhi New Delhi – 110063 Office: (011) 45051107 Office: (011) 45051106 Website: www.credencedigital.com

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