SBTUGMarch 2010Vendor ManagementAndrew D. Cohen@theloudestvoice
Never hire your mates You need to be professional in all dealings and above probity More & more companies are looking at conflict of interests Companies want value for money
Vendors take management You need to make time to manage vendors. That’s why we have Project Managers If no PM Don’t do it as a second job, it will fail.
Process is your friend Use process to get results, manage Risk & obtain value for money When engaging Create a scope Vendor to do SOW (Statement of Works) Mange to deliverables & $ Vendors need Project Management Meet regularly Bring up issues early Bring up & document - email Escalate early
Issue Purchase orders to a value Don’t have that dreaded big Invoice Issue Purchase orders Use this to hold the cost line.
Select the appropriate vendor for you Make sure you vet the resources Remember the vendor wants to make money and with T & M that means slow work Fixed price – they will load 15% for the risk I do fixed price the cheep way. Create a project plan with the vendor then manage to it, close.