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Train your Admissions Advisors to initiate the conversation, control the interaction, ask the important questions, qualify those students who are ready and appropriate for your school and accurately identify those who are not.
An admissions interview is the first and best opportunity to determine if a potential student is qualified and motivated enough to succeed at your institution. Expectations are as important as information and certain key questions have to be asked. Unless you are prepared to admit everyone who applies, regardless of potential to graduate, a strong interview is also necessary to determine who is not ready.