Dr. Julia Glidden – Citadel Statement: European policy to support local e-Government


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CORVÉ pre-conference – Tuesday Dec 14th 2010

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  • The Citadel Statement aims to t ell European and National decision makers what local government needs to successfully implement eGovernment services
  • Vision, Requirements and How-To manuals, but still struggling
  • First of all we named the document….
  • Started with five entries from Brighton How many entries did we end up with
  • Close to 130 individuals from 18 countries all over Europe representing 64 organisations from over 200 cities across 5 continents!
  • Genuine result of online collaboration with experts and stakeholders from across Europe Only two of the final ‘winners’ are based on input from the Brighton Workshop – which shows that the experts don;’t always know best even when they are actually working from the bottom up And some came as a complete surprise
  • Build central applications for use by the local communities...
  • Dr. Julia Glidden – Citadel Statement: European policy to support local e-Government

    1. 1. 14 th December 2010 Dr Julia Glidden Managing Director @ 21c Consultancy The Citadel Statement: Making Malmö ‘Real’ for Local eGovernment
    2. 2. What is the ‘Citadel’ Statement? <ul><ul><li>Aims to ‘make Malmö real’ by helping local government deliver on the key objectives of the Malmö Declaration </li></ul></ul>
    3. 3. Why is The Citadel Statement Needed?
    4. 4. What Citadel Hopes to Achieve <ul><li>Understand why local communities are finding it challenging to implement eGovernment </li></ul><ul><li>Identify practical solutions to combat working barriers at the local level </li></ul>
    5. 5. How We Got Here <ul><li>‘ Citadel’ is derived from ‘citta ideale’ or ‘ideal city’ and stands for a fortress that is used to protect a city. </li></ul><ul><li>The launch event for the declaration is in the Ghent Citadel Park on the site of a former fortress built at the beginning of the 19th century. </li></ul>
    6. 6. How We Got Here <ul><li>Created a core working group including V-ICT-OR (LOLA), Leiedal (EU Smart Cities), VVSG (Union of Flemish Cities and Communities) and SOCiTM. </li></ul><ul><li>Launched a website - http://egovstatement.wordpress.com/ </li></ul><ul><li>Hosted a workshop with core group to identify practical actions that National and EU decision-makers can take to support eGovernment at the local level </li></ul><ul><li>Launched an online consultation using feedback from this workshop as the foundation for input from stakeholders across Europe </li></ul><ul><li>Analysed and consolidated input from the online consultation to draft the Statement </li></ul><ul><li>Circulated the draft to the core working group for final review </li></ul>
    7. 7. Workshop At The SOCITM Conference, Brighton
    8. 8. The Citadel Website
    9. 9. 14 th December 2010 Europe-Wide Online Consultation
    10. 10. Pan-European Contributors and Supporters
    11. 11. And the Winners are… <ul><li>Common Architecture, Shared Services and Standards </li></ul><ul><li>Open Data, Transparency and Personal Rights </li></ul><ul><li>Citizen Participation and Involvement </li></ul><ul><li>Privacy and Identification of Individuals </li></ul><ul><li>Rural Inclusion </li></ul>CITADEL
    12. 12. 1. Common Architecture, Shared Services and Standards <ul><li>Incorporate EU best practices into a common service delivery architecture </li></ul><ul><li>Bolster this architecture by creating standards for government communication </li></ul>
    13. 13. 2. Open Data, Transparency and Personal Rights <ul><li>Show a commitment to making public data open and accessible by establishing a well maintained repository of definitions and taxonomies </li></ul><ul><li>Develop clear guidelines and data models for the use of personal details about citizens </li></ul><ul><li>Mandate five key areas where data can reasonably be expected to be shared nationally and across Europe by 2013 </li></ul>
    14. 14. 3. Citizen Participation and Involvement <ul><li>Demonstrate political leadership and courage by actively championing the advantages now offered by ICT to improve the democratic process and facilitate citizen participation </li></ul><ul><li>Promote the value of co-designing services in conjunction with citizens as a first step in making government more people-focused. </li></ul><ul><li>Provide guidelines and methodologies on involving citizens in decision making and service design </li></ul>
    15. 15. 4. Privacy and Identification of Individuals <ul><li>Create a robust political and policy framework to address common privacy issues across Europe associated with personal data. </li></ul><ul><li>Provide protocols that enable the easy identification of individuals over the Internet and facilitate mobility by developing shared standards for the identification of people. </li></ul>
    16. 16. 5. Rural Inclusion <ul><li>Promote the concept of Broadband as a public utility that should be available to all communities – great and small </li></ul><ul><li>Enhance and improve the Broadband capacity of both rural and urban areas by setting a minimum standard for access by 2015 </li></ul>
    17. 17. What Next? <ul><li>Daniël Termont , Mayor Ghent will provide some reflections on the Statement and its relation to local government later today </li></ul><ul><li>Geert Bourgeois, Vice-Minister-President of the Flemish Government will officially launch the Statement at the close of document ’ </li></ul>14 th December 2010 All of us here today keep this Statement in mind in our professional work, and strive to ensure that it remains a ‘ living document ’
    18. 18. <ul><ul><ul><ul><li>Call: +44 (0) 20 7616 8444 </li></ul></ul></ul></ul><ul><ul><ul><ul><li>email: [email_address] </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Twitter: @JuliaGlidden </li></ul></ul></ul></ul>Questions or Thoughts?
    19. 19. Thank you for supporting the Citadel Statement 14 th December 2010
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