Five Important IT Capacity Management Trends for 2012


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The increase in virtualization and cloud computing has significantly changed the scope and complexity of capacity management. Forecasting hardware needs is no longer enough. You must understand and optimize your business services, applications, and infrastructure through these new platforms. Join Correlsense and Metron-Athene for this engaging webinar which will explore the latest "need to know" trends in capacity management, including:

•How to more effectively manage your IT costs and SLA agreements
•What you need to know about capacity management when operating in both physical and virtual environments
•How performance monitoring in cloud-based environments relate to your capacity management goals
•What is unique about capacity management and monitoring for virtualized applications
•How to align traditional capacity management techniques with the ITIL methodology

This presentation will also include a demo of the SharePath-Athene solution for meeting the challenges of these upcoming trends.

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  • But why is this infrastructure in place? It is to host Applications that are required to support the Business.And the Transactions that flow through these applications are what allow the Business to be a Success.The founders of SharePath realized that by managing these Transactions is the most important thing because they are the lifeblood of the company.These transactions can be simple client Server transactions from Thick Clients talking to Databases <click>To more complex legacy Client Server transactions that connect multiple Back-End systems <click>To Web Transactions that now allow end-users to directly interact with your business systems and issue their own transactions.<click>And now these Web Technologies allow internal applications to be built to run the business.The point is that in this Complex, Heterogenous technology architecture, the key thing to monitor is the Transactions of all types that flow through these systems.<click
  • Five Important IT Capacity Management Trends for 2012

    1. 1. Five Important IT CapacityManagement Trends for 2012Your hosts:Rich Fronheiser Frank DaysMetron-Athene CorrelsenseJanuary 18, 2011
    2. 2. Agenda1. Capacity management today2. The five trends3. SharePath/Athene solution4. Demo5. Q&A
    3. 3. Housekeeping• Presentation will last 40 minutes• Submit questions via the chat window• Slides will be made available tomorrow
    4. 4. Background/ChallengesPlanning ahead to meet biz requirements and SLAs while managing: Business Constant Change, M&A Service Complex, Multi-Tiered Architectures, SOA Component Heterogeneous, Dynamic (Virtual, Cloud)
    5. 5. The Five Trends• IT cost and SLA agreements• Physical to virtual environments• Cloud-based environments• Virtualized applications• ITIL methodology
    6. 6. Trend 1:IT Cost and SLA Agreements• IT professionals must now conduct cost value analysis• Facilities and energy costs will consume more budget• New app environments make SLA more challenging• To manage SLA agreements: – Be proactive – Go beyond load testing – Look at desktop response times – Keep an eye on your worst transactions
    7. 7. Keep an on Your Top Ten Killers
    8. 8. Trend 2:Physical to Virtual Environments• Firms are continuing to migrant from P2V• Virtual environments much more complex• Cost of unexpected errors during migration can be crippling
    9. 9. Tip: Understand your complete ITinfrastructure during migration• Monitor critical application performance in physical environment• Understand the end-user experience• Verify the performance in the new virtual environment
    10. 10. Tip: Know the experience of your endusers… no matter where they are
    11. 11. Trend 3: Cloud Based Environments• Cloud computing will continue to grow in 2012• Must assume multitenant model: – capacity will no longer be dedicated to finite groups of users or processes• “Cloud-bursting” can provide an efficient option by providing temporary capacity needs• Capacity planners will need to update their skills to deal with complex environment• Capacity managing and monitoring tools are improving to deal with this trend
    12. 12. Tips for Cloud Environments: Watch Every TransactionMonitor your entire ITinfrastructure end to end SERVER WEB APP SVR PROXY MQ/ESB LDAP CORBA DCOM Web Services Datacenter
    13. 13. Trend 4: Virtualized Applications• Increasing complexity of application environments • Web servers, DB servers, app servers, identity servers… • UNIX, Linux, Windows, J2EE, and .NET … • Systems, apps, storage, switches, accelerators, … • LAN, WAN, VLAN, internal, external…• Results vary by time, day, function, and location• Organizations have multiple tools – few are integrated or provide real end-user insight• More complex integrations: users, customers, partners, suppliers, international
    14. 14. But What Does it Really Take? How do you really manage these crazy, dynamic, and complex applications? Be Paranoid Be Smart Be Lazy You have to be three things at once…
    15. 15. Be Paranoid = Watch Every Transaction from Every User
    16. 16. Be smart = understand what is happening across the space-time continuum
    17. 17. Look Across Space
    18. 18. Look Across Time
    19. 19. Be Lazy = set SLAs. Get an SMS when there is a problem. No matter how complex.
    20. 20. Trend 5: ITIL Methodology• New capacity planning processes concerns all technologies across the data center, ITIL management prevalent• Capacity planning now aligned with: – Business capacity management – Server capacity management – Technology capacity management found in ITIL• New delivery platforms will continue to impact: – SaaS – IaaS – PaaS
    21. 21. How to Implement ITIL Methodology: Real Time Detection! • Transaction Metering • Mapping and Modeling External Cloud Partner Web App Services Partner App App Servers Virtual Web ServersWire Xfer Wire Xfer Firewall Msg. Broker<$100K >$100K Load Balancer DB App Proxy Servers Virtual Web Mainframe Network Directory Firewall Servers Server
    22. 22. SharePath/Athene Demo• SharePath from Correlsense• Athene from Metron• How does SharePath integrate with Athene?• How can it be used in the real-world?• What value does it add?
    23. 23. Scenario• Two applications – Online Trading – eBanking• Hosted on multiple servers (UNIX & Linux)
    24. 24. Data Integration Online Trading Response Time - 21/07/2010 SLA Warn ing SLA Breach Average Response seconds 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 21/07/2 010
    25. 25. Data Integration Online Trading Total Transactions by Type - 21/07/2010 Customer Attri butes Equi ty Orders Order Routi ng OT Risk Anal ysis 35000 30000 25000 20000 15000 10000 5000 0 21/07/2 010
    26. 26. Data Integration Online Trading Response Time Correlation CPU Uti li zati on Tota l Reported %, mercury Average Response seconds, resp ti me,Onl in eTra ding100 4.0 90 3.5 80 3.0 70 2.5 60 50 2.0 40 1.5 30 1.0 20 0.5 10 0 0.0 21/07/2 010
    27. 27. Models “A model is a simplification of reality, built for a specific purpose”
    28. 28. Modeling Overview - Trending
    29. 29. Modeling Overview - Analytical Response times are non-linear Non-linearR Traffic related queuing change in Response Lists, cache, freeslots Time R Constraints of OS and network Constraints of RDBMS etc Feedback loops Non-intuitive. Utilization U
    30. 30. Modeling Challenges• Which servers are hosting which applications? – Understanding the relationships – Understanding the volumes – Understanding the resource consumption• Accurately assigning resource usage – SharePath accurately captures the workload split
    31. 31. Modeling - Baseline
    32. 32. Modeling – Scenario One
    33. 33. Modeling – Scenario Two
    34. 34. Summary• To manage the 5 trends you must: -Understand your entire IT infrastructure -Monitor every hop of every transaction -Gain valuable metrics into your end user’s experience• By using SharePath to fully track transactions and Athene to optimize capacity management• Enabling Athene to use this valuable data drives better capacity management decisions and predictions
    35. 35. QuestionsMore Get your free SharePath RUM today!