Companies House Presentation CRF 2009
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Companies House Presentation CRF 2009

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Presentation by Companies House (The Integrity of our Registers - the challenges)

Presentation by Companies House (The Integrity of our Registers - the challenges)

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  • 1. Companies House The Integrity of our Registers – the challenges Gareth Jones Chief Executive and Registrar of Companies for England & Wales
  • 2.
    • Purpose…we are the heart of company information in the UK, recording the life events of companies for all to see
    • Vision…to be a world class information exchange; accessible, easy to use and trusted
    Our future
  • 3.
    • Creating excellent customer experiences
    • Providing trusted information
    Our Strategic Goals
  • 4.
    • Up to date information
    • Secure delivery and authentication
    • Accurate information
    • Effective influencing and implementation of legislation
    What does trusted information- integrity of the register mean? safe and simple WebFiling
  • 5.
    • Created by our IT systems
    Data quality and accuracy flaws 1500 70 91% 2%
    • Generated by inaccurate filings
    • Generated by fraudulent filings
    • Created by internal processes
    • Created by our IT systems
  • 6.
    • Accuracy rating very high
    • Level of trust very high
    • “ Trusted” v “Trustworthy”
    What do our customers think?
  • 7. What are our customers using our data for?
    • Checking suppliers
    • Clients non payment of invoices
    • Lending risk
    • Status of Directors
  • 8.
    • Level and nature of complaints
    • Importance of information in key decision making for businesses
    • Fraud / Company hi-jack / Company ID theft
    The case for changing the ‘Good Faith’ principle
  • 9.
    • Monitor
    • E-PROOF
    • National Fraud Strategy
    What are we already doing?
  • 10. What’s the position of CRF members?
    • Do you accept information in good faith?
    • Do you authenticate against other trusted sources?
    • Do you check the accuracy of the information?
    • Which element of your register gets most complaints for incorrect information?
    • Do your customers believe your information is ‘trusted’?
  • 11. Integrity of our Registers What are the challenges for us?