Your SlideShare is downloading. ×
0
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
22. supporting business registration reform through technology  mr. dobromir
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

22. supporting business registration reform through technology mr. dobromir

629

Published on

Published in: Business, Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
629
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Supporting Business Registration Reform Through TechnologyGuidance and Resources for Bank and IFC TTLs Dobromir Christow World Bank Group
  • 2. Presentation Topics1. How does ICT contribute to the effectiveness of Business Registries and other reform?2. WBG capabilities and experience in Registry Automation3. Development path for registry automation4. Overview of Task Managers Toolkit for Designing and Implementing ICT Project Components5. Where to source the technology6. Legal and security considerations7. Considerations in implementing registry systems World Bank Group2 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 3. How does ICT Contribute to the Effectiveness ofBusiness Registries and other reforms? Reduces the costs and time required to register a business, particularly for entrepreneurs located away from the registry’s location; Decreases traffic in the Registry’s customer service area -- if they can see their application status or name clearance online; Mitigates opportunities for corruption by disintermediating staff from direct client contact – and reduces the need for “registry intermediaries” who increase the costs to business Improves processing efficiency and minimizes costs to the government – also increases management oversight of the registration workflow; Enables the business registry to provide information to credit information firms and financial intermediaries – a central registry function; Provides government with an important tool for ensuring regulatory and tax compliance, by linking company information with tax registry, customs, VAT, licensing, etc. World Bank Group3 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 4. Overview of WBG Support to Business RegistryAutomation Many company registries supported by Bank projects in late 1990’s and early 2000’s, particularly in East and SE Europe (e.g., Serbia, Macedonia) IFC interventions began in mid-2000’s and have taken several forms  Direct support to client (Bangladesh, Tonga, Caribbean Islands)  Support/supervision of client-managed efforts undertaken with funds from other donors (e.g., Liberia, Rwanda)  Support for PPP’s (Colombia) CIC Registry Automation Toolkit for TTL’s rolled out in 2010, and updated in 2011; also addressed in BR Outsourcing publication Joint DB/CIC survey of ICT projects and In Practice Note completed in 2011 World Bank Group4 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 5. Range of WBG Services to Support RegistryAutomation Advice on legal, regulatory and process reforms Assessment of client ICT capacity and assistance in identifying alternatives to address deficiencies (e.g., PPPs, eGovernment) Development of sustainable business model for the Registry Development of ICT strategy, from back office automation and records digitization through to virtual OSS Identification of business and functionality requirements for registry application and development of RFP; support for vendor supervision and acceptance testing Assistance in identifying funding alternatives (e.g., IFC, WB lending operations, ICF, other donors, eGovernment program) Capacity building for staff and management, including M&E systems World Bank Group5 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 6. Development Path for eRegistry • Reform manual processes as well as governing laws and regulations inPhase 1 order to streamline registration • Introduce technology to automate back office operations, as a precursor to moving onlinePhase 2 • Digitize historical records • Implement online registration and paymentPhase 3 • Integrate with other eGovernment applications • Develop mechanisms for disseminating selected company information toPhase 4 credit information agencies and financial intermediaries World Bank Group6 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 7. How business registration reform fits into the larger eGovernment frameworkServices to Citizens, Businesses, Government e-Payments } Tax admin Licensing TWICT, Collateral Business PREM, Registry logistics registry Trade FPD/CIC/ e- IFC AS } Standards and Enterprise Architecture (SOA) Shared Infrastructure, Services / Interoperability TWICT e-Security Strategy, Policies, Laws, Regulations, Institutions, July 6, 2010 Knowledge for discussion Issues World Bank Group Multilateral Investment THE WORLD BANK 7 Guarantee Agency
  • 8. CIC’s New Task Manager’s Toolkit Developed for non-ICT World Bank Group staff and other practitioners with a basic understanding of ICT in the context of G2B ( Registry) software application. Provides a general overview of best practice principles for implementing sustainable IT solutions, technical and business requirements, underlying technology infrastructure important ICT components & major consideration for solution design – Technology Platform – Security – Service Delivery Model Objective is to produce a Project Plan and TOR World Bank Group Multilateral Investment THE WORLD BANK Guarantee Agency
  • 9. MODEL REGISTRY SYSTEM ICT ROADMAP MODULE 1: REGISTRY REFORM DIAGNOSTIC AND ASSESSMENT Initial ICT Use ICT Capacity Legal Review Institutional Assessment Readiness Questionnaire Part 1: Analysis Assessment High Level INPUTS OUTPUTS MODULE 2: BUSINESS FUNCTIONAL REQUIREMENTS Current Collateral Bus. Licensing ICT BR Checklist Registry Checklist Checklist ASSESSMENT Landscape Application ICT Capacity Assessment MODULE 3: DETAILED ICT CAPACITY READINESS Questionnaire Part 2: Detailed Desired System Level ASSESSMENT Report MODULE 4: REGISTRY APPLICATION AND ICT GAP Recom- ANALYSIS mendations Report MODULE 5: REGISTRY FEASIBILITY STUDY FS Report/Business Plan MODULE 6:DEVELOPMENT AND IMPLEMENTATION TOR World Bank Group Multilateral Investment THE WORLD BANK Guarantee Agency
  • 10. Considerations for TTLs Managing RegistryAutomation Projects There is now a range of package and semi-package solutions available, depending on client needs and sophistication Locally developed solutions are also an option, as long as client and developer are exposed to international best practice Software costs are now more reasonable, but overall program costs can still run up to US$ 2 million in a mid-sized country, including legal and process reforms, back office automation, digitization of records and deployment of interactive web interface over time. CIC Toolkit can support:  Assessment of client ICT capacity  Identification of information and functionality requirements  Development of RFP and vendor supervision World Bank Group10 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 11. Importance of Sustainability Maintaining an online business registry is expensive, so TTLs need to have a strategy which assures continued operation after WBG exit TTL should help client develop sustainable business model for the Registry, which should address:  Ongoing technical management of the web site, through support from eGovernment program or a PPP, if necessary  Potential revenue sources from selling company information products  Cost efficiencies and revenue enhancement through consolidation of registries, preferably within a self-funding agency (e.g., Macedonia, Serbia) World Bank Group11 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 12. Key Considerations in Project Implementation1. Complete BR legal and regulatory reforms first – also address e- transaction legal framework if possible2. Critically assess client ICT capacity, both staff and infrastructure – look for support alternatives if necessary3. Fully document the business and functionality requirements in the RFP: Ambiguity = increased vendor cost proposals4. Identify and build data linkages with other government agencies – to simply overall business entry process and improve regulatory oversight5. Leverage technology platform to realize new revenue streams – both through information sales and registry consolidation6. Address change management and communication in the implementation plan – to bring all the stakeholders on board World Bank Group12 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 13. Legal and Security Issues to Address in MovingOnline Choosing the nature and scope of data to be made public; Defining the degree of privacy and treatment of non-public information retained by the registry; Ensuring the legal validity of electronic documents and electronic signatures; Enabling online payments of registry charges; Ensuring the e-Registry’s data integrity and safeguarding the database; Protecting the e-Registry from cyber-crime; and Ensuring the legal interoperability of the e-Registry with other government databases World Bank Group13 Multilateral Investment THE WORLD BANK Guarantee Agency
  • 14. ICT Toolkit and Support Team ICT Tookit ( Checklist, Reference Guide and Model TORs) at ICT team space:http://ifcsp.ifc.org/icas/ICT/default.aspxAlso new ICT knowledge sharing space on on iCollaboratehttps://ifcicollaborate.ifc.org/community/technology_enabled_investment_climate_reform In Practice Note on Registry Automationhttps://ifcicollaborate.ifc.org/community/technology_enable_investment_climate_reform Investment Climate GP ICT Team: John Wille – jwille@worldbank.org Numa de Magalhaes -- Ndemagalhaes@worldbank.org Markus Kimani – mkimani@ifc.org World Bank Group14 Multilateral Investment THE WORLD BANK Guarantee Agency

×