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European Health Facilities: Design & Construction Conference Brochure



View the full conference brochure for European Health Facilities: Design & Construction including case studies, workshops and speaker line up

View the full conference brochure for European Health Facilities: Design & Construction including case studies, workshops and speaker line up



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European Health Facilities: Design & Construction Conference Brochure European Health Facilities: Design & Construction Conference Brochure Document Transcript

  • The Only Pan-European Event For Health Construction Professionals European Health Facilities: Main Conference: 15th-16th February 2011 SAVE up to £350 Design & Construction 2011 Masterclasses: 17th February 2011 Dexter House London UK Register and pa y by 12th November 2010Construct investment-attractive projectsthat promote healing design & stakeholdercommunication to secure substantial market share Key insight into new infection- European representation decreasing design and construction from 15 key stakeholders procurement challenges Christine Blades Project Directorate-Human Capitals Division European Investment Bank International healthcare facility case studies Key learnings from the blue sky healthcare facility designs & Gershon Cohen Managing Director Project construction techniques implemented across Scandinavia & UK Finance Lloyds Banking Group to enable innovation and the reduction of project oversights Juha Helin Managing Director PEAB OY Innovations in healing architecture Stay at the forefront of healthcare construction with new Steve Radmore Planning Manager methods of promoting patient rehabilitation in order to meet the Skanska clients new objectives Steve Wright Executive Director European Centre for Health Assets PPP vs. PFI: What is the future of European healthcare & Architecture facility investment John Cooper Director John Cooper Exclusive insight into the evolution of European funding models Architecture, Chairman & how you can attract more investment for your projects Architects for Health Guarantee client approval! Klavs Hyttel Insight into the techniques used across Europe to maintain CEO C.F. Moller budget, schedule & quality in order to meet client requirements Michael Clarke Framework in a fiercely competitive arena Director Willmott Dixon TAKE Environmental sustainability solutions Anders Strange A LOOK How to utilise natural ventilation & lean thinking in your CEO Aart AT THE FULL environmental sustainability strategy to achieve the required David Leonard SPEAKER standards for operation Healthcare Sector LINE-UP Manager BREEAM INSIDE With European Governments facing large Tailor-made interactive funding deficits and the provision of masterclasses healthcare and related facilities remaining A A-Z of Rehabilitation Promoting Architecture Klavs Hyttel CEO C.F. MOLLER a high political priority, this conference is B Lost Opportunities? Key takeaways from perfectly timed to deliver quality thought Scandinavia John Cooper Director JOHN COOPER ARCHITECTURE, leadership and an opportunity for Chairman ARCHITECTS FOR HEALTH Hrafnhildur Ólafsdóttir Director JOHN COOPER meaningful discussion on the key issues ARCHITECTURE facing procurers and providers. C Designing For Dementia Gershon Cohen, Managing Director Project Finance, LLOYDS BANKING GROUP Julian Joy Director of Architecture HUNTERSRegister online NOW to secure your place at this groundbreaking event!www.europeanhealthconstruction.com
  • Hear about: Professional, Dear Healthcare Construction • European Investment invested opean Investment Bank has Bank’s healthcare Over the last 2 years the Eur ilities. With ment of healthcare fac over €40billion to the develop s..... Do you have investment strategy large investments stil l available for your project struction tech niques at your disposal to the innovative design & con • C.F. Moller’s manipulation guarantee your stake in the market? of healthcare infection has arent that the economic crisis design It has become increasingly app nce inty with in the industry, in terms of fina created a high level of uncerta the EIB available and changing procur ement strategies. But with • Skanska’s promotion of for contracts has committing to renewed inve stment in the sector the fight accurate project sequencing struction com panies to adapt and react to begun! Now is the time for con cific needs of healthcare this changing market place and meet the spe • Lloyds Banking Group’s cost facility developers. benefit analysis of varying uding 86 industry professionals incl investment methods After in-depth research with event specific to Vinci, we have devised an Skanska, Balfour Beatty and This event is • Willmott Dixon’s industry the needs of European hea lthcare construction companies. Design & Constru ction 2011. The agenda recognised environmental European Health Facilities: tive construction companies, comprises cutt ing edge sessions from innova policy sustainability achievement financial investors as well as experienced architects, leading cs including: influencing European associat ions discussing critical topi • BREEAM’s analysis of an funding models and how they are construction sustainability I The evolution of Europe going to influence your fut ure projects & the quality of patient care methods ring design & construction • ECHAA’s perspectives on I How the latest in pionee of infection se the spread can be manipulated to decrea the future of healthcare e ability & quality patient car construction I Can environmental sustain y coexist in a healthcare facilit nt found s of stakeholder manageme I The effective new method rantee accurate ng that gua in communication and planni Who should attend project delive ry European Health Facilities: igned y event has been specifically des Design & Construction 2011? This case study intensive industr al solutions that you said nce and practic to deliver the strategic intellige Must attend event for experts from al player. you needed to develop into an internation Construction Companies, Architects, that nothing : 15th-16th February 2011 so Save the date in your diary now ific event. Environmental/Cost/Medical this construction company spec stands in the way of attending Consultants & Government Officials ed, stration is highly recommend • Project Managers Places are limited and early regi 2010 list. Sign up before 12th November register now to avoid the waiting n.com. • Framework Directors peanhealthconstructio and save up to £350 www.euro • Director of Health in February. I look forward to meeting you • Design Managers Kind Regards P.S. Remember to register and pay • Directors of Architecture • Specialist Consultants before 12th November 2010 to save £350 • Government Officials Simon Wigfield on your conference pass! If your role is linked to the construction Conference Producer of healthcare facilities, this is the must- Construction IQ attend meeting of the year for you! Our guarantee to you… I New contacts, new business: I The very best business I Benchmark against your I In-depth interactive master our unrivalled networking intelligence! We have carefully peers to maintain your market classes will deliver detailed insights opportunities are designed to give selected each and every member of position. Hear the mistakes made into healing architecture, a you fundamental face time with our speaker faculty to ensure that by your competition to avoid comparison of healthcare key decision makers from across you hear from only the thought- possible oversights in your projects construction in Scandinavia the industry leaders and pioneers in healthcare and UK and important facility construction considerations when designing a dementia care facility Media Partners:www.europeanhealthconstruction.com
  • Masterclasses - Thursday 17th February 2011Masterclass A: 08.30 - 11.30 A-Z of Rehabilitation Promoting ArchitectureKlavs Hyttel CEO C.F. Moller Introducing natural light colour and cutting- Design psychology: far fetch edge design into the hospital ward, the patients Klavs Hyttel is a partner at C.F. Moller, with a propaganda or realisticspecial expertise in medical facility design. C.F. are given views of the surrounding landscape Winner of the Copenhagen Masons’ Guild’s recommendationsMoller Architects is one of Scandinavia’s oldestand largest architectural practices, with roots Architecture Price and Nykedit’s Architecture With the implementation of design psychologydating back to 1924. Prize, Hyttel has also been a member of the into the healthcare sector, are some Klavs projects in the health sector include Federation of Danish Architects competition recommendations lacking common sense orthe New University hospital in Aarhus, Denmark, committee, external examiner for the Fellows of should they be implemented without hesitation?the Dronning Ingrid’s Hospital in Greenland and the Royal Academy and external professor at the Aarhus School of Architecture. Interactive exercise revolving aroundthe infectious diseases unit at UniversityHospital, Malmo, Sweden. The New University what you feel should underpin new Should we worry about health healthcare facility designHospital in Aarhus showcases C.F. Moller’sapproach to healthcare design, combining an facility design?uncompromising commitment to aesthetics with A look at some of the ways in which designersa deep understanding of functionality. can influence the rehabilitation of patientsMasterclass B: 12.30 - 15.30 Lost Opportunities? Key takeaways from ScandinaviaJohn Cooper Hrafnhildur Ólafsdóttir Insight into the affect of over-Director John Cooper Architecture, Director John Cooper Architecture regulation in the UKChairman Architects for Health Hrafnhildur is a founding director and How has over-regulation in the UK damaged the John has been a principal in practice since partner of John Cooper Architecture. She is an growth in healthcare construction. What1981 when he formed Avanti Architects with experienced lead designer/project architect, solutions have Scandinavia implemented tofour colleagues, and from 2002 – 2008 as a having worked for major architectural practices combat this concerndirector of Anshen Dyer. both in the UK and Scandinavia. John has gained a reputation for his expertise Hrafnhildur has initiated and developed a Tradition vs. Innovationin the design of health care buildings which is series of projects, many of which were won in An in depth debate about the promotion ofmost valuable but sometimes obscures the wider competition. She is a strong concept designer innovation in Scandinavian healthcarerange of his design experience in housing, who combines design skills with detailed architecture and hindered progress found withineducation, university and regeneration projects. knowledge of medical planning as well as a UK facility designHe is actively engaged in reshaping the healthcare keen interest for the contextual and urbanenvironment and improving and re-forming its issues that affect the design of health care Delegate insight into the lessonsarchitecture, combining an expert understanding projects as buildings of civic importance. the UK healthcare constructionof health planning with genuine design skills at Key projects industry can learn from Scandinaviaboth a strategic and a detailed level. • The Nelson Mandela Children’s HospitalKey Projects: Johannesburg, South Africa• The Royal Adelaide Hospital, Aus • West Cumberland Hospital Redevelopment• The Nelson Mandela Children’s Hospital, SouthAfrica Whitehaven, UK• New North Tees Hospital North Tees, UK • Peterborough Hospital, UK• Royal Melbourne Children’s Hospital, Aus • Østfold Hospital, NorwayMasterclass C: 16.00 - 19.00 Designing For DementiaJulian Joy addition Julian and Hunters pride themselves as Discussion of the methods used toDirector of Architecture Hunters experts in designing facilities for the mentally ill reduce the impact healthcare by incorporating soothing designs, secure Julian is a highly experienced healthcare external spaces and a philosophy of promoting facilities have on dementia suffersarchitect and has designed projects including well being. Discover how incorporating open plan andEast Oxford Health Centre and a number of GP dead-end free facilities into healthcare designand dental surgeries. He is currently Director of Does Dementia require its own can reduce the stress on dementia patientsArchitecture at Hunters an internationally healthcare facility designrenowned healthcare architecture company. Delegate discussion of key design Understand the importance of treating theHunters focuses on patients and staff and have concerns found when creating a design of a dementia clinic separately to that ofdesigned new build and refurbishment within a standard healthcare facility dementia specific healthcare facilityboth hospitals and healthcare centres. In Do you have a solution that would help project managers with the construction of a healthcare facility? Our delegates are actively looking for fresh and innovative technology solutions and services to assist in the construction of healthcare facilities Are you an acoustic consultant? Do you supply a medical fit out service? Can you provide innovations in infection reducing materials?If you have a solution that would benefit project managers then Construction IQ can help you get your message across to these potential clients and place your company in prime position at this industry renowned event. For sponsorship opportunities contact Dale Harris directly on +44 (0)207 368 9303 or sponsorship@iqpc.co.uk or visit www.europeanhealthconstruction.com to discuss the right package for your organisation. Secure your place today:+44 (0) 207 368 9300 enquire@iqpc.co.uk www.europeanhealthconstruction.com
  • Conference Agenda Day One: Tuesday 15th February 201108.20 Registration & Coffee 12.45 Lunch & Networking08.45 Chairperson’s Opening Remarks 14.00 Utilise innovative methods of ensuring FINANCIALS & PRACTICALS: A LOOK AT THE acoustic insulation throughout the CONSTRUCTION DIFFERING APPROACHES ACROSS EUROPE healthcare facility CASE STUDY09.00 Securing investment: Exclusive insight • Understand why acoustic considerations are one of the most into the differing methods of winning important features of healthcare design and how to execute these features during constructionOPENING KEYNOTEINVESTOR INSIGHT over investors • Implement the latest soundproofing techniques used across • Discover why the Human Capitals Division of the European Europe to maintain patient privacy Investment Bank (EIB) waits for investment applications instead • How to ensure desired acoustic results first time to avoid high of hunting for them maintenance costs and delays to completion • Expand your understanding of the application requirements the • Exclusive Case Study: Acoustic insulation techniques applied to EIB demands to increase the likelihood of a successful the Seinäjoki Hospital application for investment Juha Helin Managing Director PEAB OY • Understand the different methods of financial investment chosen for each country and how you can utilise them to obtain project PRIOR PLANNING: THE KEY TO ANY SUCCESSFUL investment across Europe HEALTHCARE PROJECT Christine Blades Project Directorate - Human Capitals Division European Investment Bank 14.45 Value streams for 21st Century intelligent custodial construction09.45 The New Model Hospital: How are you • Identify with the view that 21st century intelligent construction is going to meet the new demands on not simply a partial solution but in fact a total solution healthcare design • Implement the latest methods of intelligent construction including 2D and 3D and how they can dramatically reduce • Discover the new generation of healthcare facility design and production time what you need to do to deliver • Discover how and why the application of 21st Century intelligent • To what extent can halving floor space really increase hospital construction in other industry sectors such as healthcare and flexibility and productivity for your clients tourism can be directly applied to custodial buildings. • Learn how implementing these cost and space saving ideas Richard Ogden Chairman Build Offsite ultimately improve the quality of operational services John Cooper Director John Cooper Architecture, 15.30 Afternoon Tea & Networking Chairman Chairman Architects for Health 16.00 Project planning: The importance of10.30 Morning Coffee & Networking sequencing when planning your project INNOVATIVE ARCHITECTURE: programme to achieve on time client THE KEY CLIENT REQUIREMENT handover11.15 A look at how design can be • To what extent is project scheduling the most important aspect of construction for any healthcare facility manipulated to decrease the spread of • Achieve International status: Maintain accurate scheduling toCASE STUDY infection ensure handover is completed on time, to not only meet client DESIGN • Find out how incorporating ‘healing’ architecture into your requirements, but also improve your industry reputation blueprint design can directly impact patient rehabilitation nationally & internationally • Discover how to implement daylight, infection reducing materials • Sub-contractor strategy: how to incorporate suppliers at an early and comfort into the design and construction of your project stage in the production cycle to ensure product accuracy and • Excusive Case Study: The innovations in infection control at delivery Aarhus New University Hospital Steve Radmore Planning Manager Skanska Klavs Hyttel CEO C.F.Moller 16.45 Chairperson’s Closing Remarks12.00 Designing for the doctor: The importance of operationalCASE STUDY considerations DESIGN entre ownload c s, • Understand the specific needs of a health facility and the criteria Visit the d e resource in which you need to deliver on • How to mix compact hospital layouts with room flexibility to give e for your fr plimentary varying adjustable layouts to allow end user room variation • Exclusive Case Study: Space saving designs used in Østfold om including c orts & articles Hospital Anders Strange CEO Aart , rep interviews althconstruction.com peanhe www.euro Register now +44 (0) 207 368 9300 enquire@iqpc.co.uk www.europeanhealthconstruction.com
  • Conference Agenda Day Two: Wednesday 16th February 201108.15 Registration & Coffee 12.00 Project Partnering: Is stakeholder08.45 Chairperson’s Opening Remarks honesty really the best policy CONSTRUCTION CASE STUDY GET FUNDED! NEW INVESTMENT PLANS FOR • Discover how structured cooperation with all stakeholders is vital EUROPEAN HEALTHCARE CONSTRUCTION for collectively solving construction assignments • Utilise project transparency and honest cooperation to allow09.00 Insight into the evolution of European areas of expertise to complement each other in order to reduce budget, scheduling & quality oversights funding models • The importance of understanding a projects technical OPENING KEYNOTE INVESTOR INSIGHT • Discover how healthcare construction investment has progressed complexities through the use of the Activity Database to enable through the economic crisis stakeholder compatibility • Hear a cost benefit analysis of PFI, PPP & LIFT and what effect Mark Dean Associate Director each will have on your national and international projects Healthcare Design Partnership Limited budget during construction • Discover which method Lloyds Banking Group will be following 12.45 Lunch & Networking for its future investment in healthcare construction to prepare and adapt to the financial demands placed on your projects 14.00 Multi-Stakeholder Panel Discussion: The Gershon Cohen Managing Director of Project Finance Architect-Construction-Investor debate Lloyds Banking Group on the future of European Healthcare • Reducing the impact on patients during redevelopment projects09.45 After the economic crisis: Investment by • Environmental Healthcare construction • Achieving the clients operational requirements the private sector in European • The future of healthcare construction procurement healthcare Gershon Cohen Managing Director - Project Finance • Discover the enduring effects the economic crisis will have on Lloyds Banking Group the healthcare sector to learn where new investment will be Juha Helin Managing Director PEAB OY occurring • Learn what a promotion of PPP would really mean for healthcare Hrafnhildur Ólafsdóttir Director construction John Cooper Architecture • Discover what the financial markets have in store for healthcare Steve Wright Executive Director European Centre for facility construction to determine the best location to begin Health Assets & Architecture expanding internationally Steve Wright Executive Director European Centre for SUSTAINABILITY: Health Assets & Architecture THE SECRET TO SUCCESS10.30 Morning Coffee & Networking 14.45 How we achieved BREEAM outstanding STAKEHOLDER RELATIONSHIPS: • Discover how Willmott Dixon achieved their own environmental CONSTRUCTION ALL FOR ONE, ONE FOR ALL sustainability target of BREEAM outstanding: Find out what CASE STUDY techniques to implement in your project11.15 Build Less, Use More: How design can • Contract BREEAM Assessors from project conception through to completion in order to maintain environmental construction actively increase a healthcare facilities accuracy productivity • Utilise the innovative method of natural ventilation to reduce energy waste and reduce client operation costs • Understand the importance of room activity variation and how • Exclusive Case Study: Industry leading environmental design and construction can facilitate an increase in hospital techniques used by WIllmott Dixon at Houghton-le-Spring efficiency Primary Care Centre • Discover how designing multi-purpose rooms can increase the productivity of the hospital staff Michael Clarke Framework Manager Willmott Dixon • What affect will the impending white papers have on facility productivity? Discover how can you future proof your projects to 15.30 Afternoon Tea & Networking meet new Government demands 16.00 Find the right compromise: Economic Julian Joy Director of Architecture Hunters and environmental sustainability vs. patient care Learn more at this 2 day conference • Discover the importance of economic and environmental sustainability in architecture and construction to implement than at a 2 week training course these innovative practices in future projects • Identify how the quality of patient care can be affected by the BOOK NOW on +44 (0)207 368 9300 facilities construction to become the international market leader or email enquire@iqpc.co.uk in healthy architecture and construction • To what extent can economic & environmental sustainability be compatible with patient care? David Leonard Healthcare Sector Manager BREEAM Sign up for an expert led 16.40 Chairperson’s Closing Remarks masterclass when you register 17.00 End Of Conference for the conferenceJoin the Construction Professionals Networking and Events group on LinkedIn!Follow Construction IQ on Twitter: twitter.com/ConstructionIQ
  • European Health Facilities: Design & Construction 2011 Main Conference: 15th-16th February 2011 Masterclasses: 17th February 2011 Dexter House London UK 5 WAYS TO REGISTER Online: www.europeanhealthconstruction.com Tel: +44 (0)20 7368 9300 Fax: +44 (0)20 7368 9301 Email: enquire@iqpc.com Post: your booking form to IQPC Ltd. Customer Services 1st Floor 129 Wilton Road PDFW To speed registration, please provide the priority code located on the mailing label or in the box below. My registration code is IGC_SLIDE London SW1V 1JZ Please contact our database manager on +44(0) 207 368 9300 or at database@iqpc.co.uk quoting the registration code above to inform us of any changes or to remove your details. GOVERNMENT & HEALTHCARE AUTHORITIES** Team Discounts* Register & Pay By Register & Pay By Register & Pay By Standard Register 3 places for the price of 2! 12th November 2010* 10th December 2010* 21st January 2011 Price IQPC recognises the value of learning in teams. Group bookings at the same time from the All Access Pass Save £350 Save £250 Save £150 same company receive a discount. In order to qualify for the 3 for 2 offer, registrants from the £1400 +VAT £1500 +VAT £1600 +VAT £1750 +VAT same company must register at the same time. Team discounts cannot be used in conjunction Main Conference + Save £350 Save £250 Save £150 with any other offer. 2 Masterclasses*** £1100 +VAT £1200 +VAT £1300 +VAT £1450 +VAT Main Conference + 1 Masterclass*** Save £350 £800 +VAT Save £250 £900 +VAT Save £150 £1000 +VAT £1150 +VAT Venue Conference Only Save £350 Save £250 Save £150 VENUE: £500 +VAT £600 +VAT £700 +VAT £850 +VAT Dexter House, London UK Masterclass Only*** £300 +VAT No.2 Royal Mint Court, Tower Hill, London EC3N 4QN INDUSTRY All Access Pass Save £350 Save £250 Save £150 Tel: +44 (0) 207 977 5313 £2350 +VAT £2450 +VAT £2550 +VAT £2700 +VAT ACCOMMODATION: Overnight accommodation is not Main Conference + Save £350 Save £250 Save £150 2 Masterclasses*** £1850 +VAT £1950 +VAT £2050 +VAT £2200 +VAT included in the registration fee. For information on hotels Main Conference + Save £350 Save £250 Save £150 nearby please visit www.europeanhealthconstruction.com 1 Masterclass*** £1350 +VAT £1450 +VAT £1550 +VAT £1700 +VAT Conference Only Save £350 Save £250 Save £150 £850 +VAT £950 +VAT £1050 +VAT £1200 +VAT Free Online Resources Masterclass Only*** £500 +VAT To claim a variety of articles, podcasts and other free resources please * To qualify for discounts, payment must be received with bookings by the early registration deadlines. Early booking discounts visit www.europeanhealthconstruction.com are not valid in conjunction with any other offer. UK VAT will be charged at 17.5%. UK VAT registration number GB 799 2259 67 ** Government and public sector discounted rates apply to serving governments and public sector personnel only *** Please select you choice of Master class: A I B I C I Digital Conference On CD-ROM A digital version of the conference proceedings, including all Delegate Details presentations, is available to buy. Please photocopy for each additional delegate I cannot attend the event, please send me the CD Rom priced at Mr Mrs Miss Ms Dr Other £599 plus VAT First Name Family Name Recent digital conferences available - £599 plus VAT each Job Title Department Façade Design Engineering & Delivery Europe 2010 Tel No. Mobile No. Prison Planning, Design and Development 2010 Email Yes I would like to receive information about products and services via email Please send me conference materials indicated above. Organisation I have filled out credit card details below Nature of business For further information Address Please call: 0207 368 9300 Postcode Country or email: knowledgebank@iqpc.co.uk. Telephone Fax To search IQPC’s archived conference documentation Approving Manager visit: www.iqpcknowledgebank.com Name of person completing form if different from delegate: Terms and Conditions Signature Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. I agree to IQPC’s cancellation, substitution and payment terms Payment Terms: Upon completion and return of the registration form full payment is required no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card, or purchase order Special dietary requirements: Vegetarian Non-dairy Other (please specify) (UK Plc and UK government bodies only) will be subject to a £49 (plus VAT) per delegate processing fee. Payment Please indicate if you have already registered by Phone Fax Email Web must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. Please note: if you have not received an acknowledgement before the conference, please call us to confirm your booking. IQPC Cancellation, Postponement and Substitution Policy: You may substitute delegates at any time by Payment Method providing reasonable advance notice to IQPC. For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be Total price for your Organisation: (Add total of all individuals attending): retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven Card Number: VISA M/C AMEX (7) days (inclusive) of the conference. In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in onConference code 19579.001 Exp. Date: Sec: the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any Name On Card: Signature: circumstances. IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event Billing Address (if different from below): that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other City/County/Postcode Cheque enclosed for: £ (Made payable to IQPC Ltd.) emergency.Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers (Please quote 19579.001 with remittance advice) and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon IQPC Bank details: HSBC Bank, 67 George Street, Richmond, Surrey, TW9 1HG. United Kingdom. as possible. Sort Code: 40 38 18, Account No: 51304143, IBAN Code: GB59 MIDL 4038 1851 3041 43 Discounts: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order Swift Code: MIDLGB2112V Account name: International Quality & Productivity Centre Ltd. to receive any discount. Any discounts offered whether by IQPC (including team discounts) must also require payment at the time of registration. All discount offers cannot be combined with any other offer PAYMENT MUST BE RECEIVED PRIOR TO THE CONFERENCE Please do not pass my information to any third party