Transitioning a team
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Transitioning a team

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In theory, agile methodologies are easy, but the act of transitioning a team out of their comfort zone and to a new way of working can be very difficult and if not done well can cause unnecessary ...

In theory, agile methodologies are easy, but the act of transitioning a team out of their comfort zone and to a new way of working can be very difficult and if not done well can cause unnecessary frustrations and poor Agile implementations.

Webinar discussed how people process change, how to start your transition and how to support it.

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    Transitioning a team Transitioning a team Presentation Transcript

    • Transitioning a Team
      Erin S Beierwaltes | Conscires Agile Practices
    • Conscires Agile Practices
      Who we are ::
      • Enabler of Agile & Scrum adoption for your organization
      • Agile Adoption Assessment, Training & Coaching
      What we do ::
      • Agile & Scrum Coaching – http://agile.conscires.com/services/
      • Agile & Scrum Trainings - http://bit.ly/allTrainings
      • Irvine,CA
      • Boston,MA
      • Denver, CO
      • San Diego,CA
      Erin S Beierwaltes | Conscires Agile Practices
    • Erin Beierwaltes, PMP, CSM
      Certified Project Management Professional
      Certified Scrum Master
      Professional Scrum Master I
      Agile Transition Coach at InfoPrint Solutions (past)
      ScrumMaster at RightNowTechologies (current)
      Agile Contributor and Teacher
      Erin S Beierwaltes | Conscires Agile Practices
    • Community of Thinkers
      I am a member of a community of thinkers
      I believe that communities exist as homes for professionals to learn, teach, and reflect on their work
      http://www.rallydev.com/agileblog/2009/12/a-community-of-thinkers/
      Erin S Beierwaltes | Conscires Agile Practices
    • Credits
      Erin S Beierwaltes | Conscires Agile Practices
    • Successes by Size and Approach
      2010 IT Project Success Rates, August 02, 2010
      Erin S Beierwaltes | Conscires Agile Practices
    • Triple Constraints
      Fixed Requirements Resources Time
      Plan Driven
      Value
      Driven
      Estimated Resources Time Features
      Erin S Beierwaltes | Conscires Agile Practices
    • Waterfall vs. Agile
      Waterfall
      Requirements
      Prescriptive
      Individuals
      Sequential
      Cost of change
      Agile
      User Stories
      Empirical
      Teams
      Iterative
      Encouraged Change
      Erin S Beierwaltes | Conscires Agile Practices
    • Ideal Pilot Project (IF you can choose)
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      www.mountaingoatsoftware.com
      Erin S Beierwaltes | Conscires Agile Practices
    • Duration
      Too Short creates skepticism
      Too Long delays success recognition
      IDEAL: A project that is near the middle of what is typical (3-4 months)
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      Erin S Beierwaltes | Conscires Agile Practices
    • Size
      Collocated team
      Not too big (won’t exceed more than 5 teams)
      Communication between multiple teams add complexity
      IDEAL: One Team (even if will grow to more)
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      Erin S Beierwaltes | Conscires Agile Practices
    • Importance
      Not low-importance
      Not low-risk
      IDEAL: An important project will help drive the team to implement all the hard things that Scrum asks of you
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      Erin S Beierwaltes | Conscires Agile Practices
    • Business Sponsorship
      Business and technical sides must change
      Must have someone on the business side with the time to work with the technical team
      Assist in business processes, departments or individuals that to adjust
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      Erin S Beierwaltes | Conscires Agile Practices
    • People
      Types
      Scrum lobbyists
      Willing optimists
      Fair skeptics
      Yes, this stacks the deck in your favor that won’t work on all projects, but this is an attempt to use a new approach to deliver an important project.
      Large
      Weak
      Size
      Critical
      Business
      Sponsorship
      Ideal Project
      Duration
      Importance
      Short
      Long
      Strong
      Unimportant
      Small
      Erin S Beierwaltes | Conscires Agile Practices
    • Ken Schwaber
      “30% of all teams or organization that use Scrum will become excellent development organizations “
      “When adopted, some of its practices are inconsistent with the culture of the team…the team changes Scrum so it is consistent and fits in…self organization of teams does not occur then.”
      Erin S Beierwaltes | Conscires Agile Practices
    • Change Reaction
      Erin S Beierwaltes | Conscires Agile Practices
    • Resisting Change
      The top reasons for resisting change, as given by employees and managers. Creasey and Hiatt, 2007
      Erin S Beierwaltes | Conscires Agile Practices
    • Native Conflict Response Mode Thomas Kilmann Instrument (TKI)
      Competing: Assertive and not cooperative
      Collaborating: Assertive and cooperative
      Compromising: In the middle on both dimensions
      Accommodating: Cooperative and not assertive
      Avoiding: Neither assertive nor cooperative
      Erin S Beierwaltes | Conscires Agile Practices
    • Coaching
      Teams need someone to provide them with the right teaching, coaching and mentoring
      No one is satisfied anymore being cogs in the machine and want to know their effort yields value
      http://systemagility.com/2010/11/28/looking-forward-to-agile-coach-camp-norway-2011/
      Erin S Beierwaltes | Conscires Agile Practices
    • Agile Coach
      Agile methodologies provide a framework to setup and do well, but coaching will deepen understanding and success
      Facilitator
      Teacher
      Mentor
      Conflict Navigator
      Collaboration Conductor
      Problem Solver
      …MORE
      http://smartlemming.com/
      Erin S Beierwaltes | Conscires Agile Practices
    • Coaching
      Problem is
      most aspiring agile coaches have
      very little education or experience to
      prepare them
      Ask yourself…
      What is my role in a self-organized team?
      How do I help the team yet stay hands-off?
      http://bt-01.deviantart.com
      Erin S Beierwaltes | Conscires Agile Practices
    • Transitioning from the Traditional
      Coaching Agile Teams (Lyssa Adkins, 2010)
      Erin S Beierwaltes | Conscires Agile Practices
    • Coach for the Team
      Coaching Agile Teams (Lyssa Adkins, 2010)
      Erin S Beierwaltes | Conscires Agile Practices
    • Non-command and control thoughts
      Be detached from outcomes
      Take it to the team
      Be a mirror
      Master your words and your face
      Let there be silence
      Model being outrageous
      Let the team fail
      Always be their biggest fan, but be careful
      http://superprojectmanagement.com/
      Erin S Beierwaltes | Conscires Agile Practices
    • Team Start-Up
      Process (Core of Agile)
      Get everyone on the same page using the same terms and definitions
      Offer to show “your” version of agile
      Team
      Learn about each other
      Constellation
      See ideas for collaborative actives from Lyssa Adkins
      Work Ahead
      Vision of the Product (Product Owner)
      Erin S Beierwaltes | Conscires Agile Practices
    • Team Restart
      Retrain
      http://www.crisp.se/scrum/checklist
      Positive Reinforcement
      Guide by Retrospective!!
      See blog post
      See retrospectives book
      Erin S Beierwaltes | Conscires Agile Practices
    • Set the Team’s Expectations
      You have everyone you need to be successful
      Expect high performance can be achieved
      The Destination Never Comes
      Erin S Beierwaltes | Conscires Agile Practices
    • Balance Learning and Doing
      Shu: Follow the Rule
      Basics that build a solid foundation
      Ha: Break the rule
      Start to reflect on a deeper understanding
      Students can now instruct others
      Individuality begins to emerge
      Ri: Be the rule
      Discovering through self exploration
      Everything comes naturally
      (try this in a retro)
      http://alistair.cockburn.us/Shu+Ha+Ri
      Erin S Beierwaltes | Conscires Agile Practices
    • Coaching Styles
      Teaching
      Lay down the law and teach the rules
      Coaching
      Encourage with questions and reflections
      Advising
      Self-organized, self-monitoring, self-correction
      The team knows as much (if not more) that you
      Erin S Beierwaltes | Conscires Agile Practices
    • Whole-team vs. Individual Coaching
      Whole Team
      During sprint planning and retrospectives to help them make better shared commitments
      Takes a back seat during the sprint so the team can focus on work
      Individual
      During sprint development, as individuals bring problems and complaints
      Coach individuals to be come better agilist and offer tools to resolve their own problems
      Erin S Beierwaltes | Conscires Agile Practices
    • High Performance Tree by Lyssa Adkins
      Chapter 2: of Coaching Agile Teams by Lyssa Adkins http://www.code-magazine.com/Article.aspx?quickid=100153
      Erin S Beierwaltes | Conscires Agile Practices
    • Retrospective Action Items
      One action at a time
      Remind them they can try something in the next sprint
      Give everyone permission to take time
      Give everyone permission to try something once
      Do NOT push the team to do what YOU think is the right action
      It’s ok to let the team fail (because you might be wrong)
      Erin S Beierwaltes | Conscires Agile Practices
    • Team Dynamics
      Only as wise as the quietest person
      Loudest Developer Driven (LDD)
      Separation by Title
      Erin S Beierwaltes | Conscires Agile Practices
    • Managing at the Speed of Change by Daryl Conner
      “It is relatively easy to get your people to acknowledge that a change is to be made and to get start on it. The really tough job is to get them to stick with it when the going gets tough.”
      Try to anticipate old habits in advance and help them stick to Scrum despite the discomfort and worry.
      Erin S Beierwaltes | Conscires Agile Practices
    • Problem Solving
      Set Expectations
      It is the responsibility of the team to meet the challenges and find solutions
      A problem is brought to you or you see it
      Pause! Reflect on the problem!
      Take the problem to the team
      All the team to act (or not)
      It’s their commitment, not yours!
      Erin S Beierwaltes | Conscires Agile Practices
    • Become the Expert
      Books
      Blogs
      Twitter
      Meetup.com
      Local Chapters
      Colleagues
      Friends
      Erin S Beierwaltes | Conscires Agile Practices
    • Final Thoughts
      The point isn’t to be the best at Scrum or some other Agile method, but to provide value to customers, the business and the team.
      Erin S Beierwaltes | Conscires Agile Practices
    • Thanks!
      coachatplay@gmail.com
      #coachatplay
      Erin S Beierwaltes | Conscires Agile Practices
    • Upcoming Training in Denver,CO
      • “Scrum! Values, Foundations and Practices”
      with Erin Beierwaltes
      • May 14th 2011
      • 20% discount with code Webinar
      • http://agile.conscires.com/scrum-1-day-training-denver/
      Contact
      • Bachan Anand
      • W : http://agile.conscires.com
      • E : bachan.anand@conscires.com
      • P : 949-232-8900
      Erin S Beierwaltes | Conscires Agile Practices