20120929 Conjunct Consulting Professionals Townhall
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  • Passionate teamsExperienced professionalsStudents with supporting capabilities
  • Oct, Dec, Jan- AprApr, Jun, Aug-Nov
  • Inspire future social sector leadersWorking professionals set the example for our student consultants, you will be setting the gears of change in Singapore into motion
  • Questions?Apply!Connect.
  • State that despite the business terms, we are faculty and discipline blind, because….

20120929 Conjunct Consulting Professionals Townhall Presentation Transcript

  • 1. Pro Bono Consulting for Asia’s Social SectorThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent. www.conjunctconsulting.org October 2, 2012
  • 2. Interviews for the specific roles will be held on 13 Oct 2012 (Sat), from 11am - 5pm. Please select your interviews slots for the relevant department you are applying for here http://bit.ly/C2slot). Should you be unable to make it, kindly email the relevant VPs to arrange for a meeting. Please note that the following roles are up for early applications and will require you to email the VP directly. - Deputy VP (External Affairs - Fundraising) - Deputy VP (External Affairs - Marcom) - Initiative Leader (Professionals - Domain Counsel Lead) Emails of the VPs are as follows: Development: davidthian@conjunctconsulting.org External Affairs: hweifen@conjunctconsulting.org Professionals: professionals@conjunctconsulting.org Student Leadership: kernhoh@conjunctconsulting.org Details for 13 Oct 2012 (Sat) are as follows: Date: 13 Oct 2012 (Sat) Time: 11.00am - 5.00pm (Subject to your selected interview slots) Venue: To Be Advised Attire: CasualThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent. www.conjunctconsulting.org October 2, 2012
  • 3. Our world is rapidly moving towards a newparadigm of impact-focused social work Conventional Impact-Focused •Execution •Strategy •Community •Collaboration •Hours-based •Skills-based CONFIDENTIAL 3
  • 4. Conjunct Consulting is Asia’s groundbreakingnonprofit consultancy for the social sector Conjunct Consulting is Asia’s groundbreaking social impact consultancy bridging the gap between volunteers and the social sector. By providing pro bono consulting services and developing our members, we empower the social sector with strategy and leaders. CONFIDENTIAL 4
  • 5. We create maximum social impact throughcatalysis and empowerment • We create maximum social impact by – Catalyzing strategic change in the social sector Social – Empowering the next generation Impact of social sector leaders • We do so through: Catalyze Empower – Pro bono strategy consulting strategic next-gen – Social sector leadership paradigm change leaders – Inter-disciplinary collaboration • Our values are Pro bono Sector Inter- – Passion for our community strategy leadership disciplinary consulting paradigm collaboration – Collaboration across all levels – Impact-focused for true change Source: Conjunct Consulting Constitution CONFIDENTIAL 5
  • 6. Industry leaders in the pro bonovolunteerism movement are viable• 2000+ projects • 500 projects – >1M manhours – Full-time fellowships – $76 M value – Undergrad, grad or MBA• Team: 6 professionals • Embed: 1 FT, 1 mentor – 3-5h/week, 6 months – 50h/week, 6/ 12 mths• Sustainable – Rev: CSR and grants • Sustainable – Pro bono to NPO – Rev: Fees, grants, donors – Founded in 2001 – Founded in 2001 • 40 staff in 2011 • 20 staff in 2011 Source: Conjunct Consulting Benchmarking Exercise CONFIDENTIAL 6
  • 7. The organizational model is run on a hub and spoke model for skill and time synergy Scope Scope NUS• Chapter • Client sourcing leadership • Fundraising• Associate • Knowledge consultant management recruitment SMU Hub • Chapter Trainers• Campus publicity • Domain Counsels• Inter-group • Operations partnerships management• Project team • International management partnerships NTU CONFIDENTIAL 7
  • 8. The Hub Committee is structured to ensure that the best is done for the societyPresident • Responsible for implementing a strategy in his/her term for the achievement of the Societys objectives.Vice-President (Clients) [VPC] • Responsible for the success of projects for the Societys clients.Vice-President (Development) [VPD] • Responsible for the growth and development of the Societys members.Vice-President (External Affairs) [VPE] • Responsible for the public image of the Society.Vice-President (Student Leadership) [VPS] • Responsible for the oversight of the student chapters of the Society.Vice-President (Professionals) [VPP] • Responsible for the oversight of the professionals of the Society.Vice-President (Operations) [VPO] • Responsible for the financial and operational well-being of the Society, ensuring that the accounts are properly kept and that the Society is not in a position of net liability for a period of no longer than three months. CONFIDENTIAL 8
  • 9. We are raising an increasing number ofvolunteers from previously untapped pools Source: Conjunct Consulting Volunteer Database 9
  • 10. Our clients have successfully catalyzedstrategic change with our assistanceThe team’s proposed business strategicplan and its other elements wereinsightful when considering thephilosophy of our organization and itscurrent resources. To conclude, thecollaboration was a productive, fun andpleasurable experience. - Melvin Maramot, Head of Specialist Therapy, St. Andrew’s Autism CentreConjunct has set a high standard for anyconsultancy wanting to enter the socialsector. It has thoroughly impressed mewith their work ethics andprofessionalism. -Ng Yong Hao, Head VLink CONFIDENTIAL 10
  • 11. We have successfully empowered and raisedvolunteers with the will to leadMy experience has been very good so I would say that it was one of the mostfar. The client is enthusiastic and open- educational experiences I have had. Fullminded and looking forward to working of late nights and coffee-filled days, butwith us. It has also allowed us to have a knowing that our work had real impactvery deep understanding of the business, made it all worthwhile in the end.its mission and also its operations. - Samantha Lee, NUS, Project Leader, - Jacob Tan, Aon Hewitt, Project Director Political Science Year 2The highly intentional emphasis on Conjunct Consulting – a place whereholistic development from the Conjunct positive social impact is created andleadership has ensured that we hear friendships are forged. I thoroughlyfrom practitioners in the nonprofit sector enjoyed my entire experience with theand have the opportunity to probe club and am now better equipped withfurther and understand their perspective. the necessary tools to take actions that - Eugene Kwok, SMU, Chapter Director could really make a difference. - Teo Yao Yang, NTU, Applicant, Business Administration Year 2 Source: Conjunct Consulting Internal Assessment 11
  • 12. Conjunct Consulting Strategy with a heart ProfessionalsThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be reliednot by any relied on by any 3rd Party withoutThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is on to be 3rd Party without our prior written consent.our prior written consent.www.conjunctconsulting.org October 2, 2012
  • 13. Our project team model leverages on the strengths of students and professionals Project LeaderStudents Consultant Consultant Consultant Consultant Project Project Consulting Team Professionals Director Director Hub Support Professional Scoping Mentorship Networks CONFIDENTIAL 13
  • 14. Our client consulting cycles occur twice ayear at the following times Dec Jan Dec Jan Nov Feb Selection Nov Feb Oct Mar Oct Mar Project Cycle 2 Cycle 1 Scoping Sep Apr Sep Apr Aug May Engagement Aug May Jul Jun Jul Jun CONFIDENTIAL 14
  • 15. Professionals can get involved at any level ofour organization Hub Sub- Chapter Committee Domain Project Counsel Chapter Trainers Project Project Consultant Director Leader Speakers Professional roles Student Roles CONFIDENTIAL
  • 16. We have a role for every professional with apassion for the social sector Chapter ProjectSub-Committee Domain Counsel Speakers Trainers DirectorsProfessionals Experts within Social sector Professionals with Professionals withwith relevant specialized fields leaders relevant skill sets relevant strategicexperience (e.g. experience medical, legal, fina Share social sector Matched to theChoose from ncial) insights and needs of each Matched toareas such as experiences with university chapter consulting teamsDevelopment, Pro Act as counsel for associates, consult to guide andfessionals projects that ants and other C2 To attend “Train mentor themRelations, External require your professionals the Trainer” throughout theirAffairs, Clients and expertise sessions and train projectsOperation To speak for one at least one To be consulted session with a module a To meet withVaries depending when expertise is university chapter semester (~6 consulting team aton departments required or professional hours/semester) least once a week(1~4 hours/week) mixer (2~3 (~3 hours/week) hours/semester) CONFIDENTIAL 16
  • 17. We are looking for professionals inSingapore who fulfill any of the following:• Possess a heart for the society• Have relevant expertise in business or specialized fields• Willingness to be a mentor to students• Have insights into the workings of Singapore’s social sector CONFIDENTIAL 17
  • 18. Join us for the opportunity to developyourself and the social sector• Opportunity to develop existing managerial and organizational skills • Mentoring teams will hone one’s leadership skills while exposing one to a variety of problems from different organizations• Grow your network of working professionals across industries • Conjunct Consulting has organization-wide gatherings for our volunteers from various professional fields• Be empowered to change the social sector • Every difference counts. With Conjunct Consulting, we do it one organization at a time CONFIDENTIAL 18
  • 19. Each role brings its own unique set ofexperiences and development DVP (PROFESSIONALS – DEVELOPMENT) • You will be responsible for the development of Professionals, and to assist the Professionals team in developing a mentorship programme. RESPONSIBILITIES • Development of Professionals (interface with VP Professionals and VP Development) • Project Director development (interface with VP Clients and DVP Clients) • Mentorship programme development (2013 rollout) • Alumni Relations REQUIREMENTS • 4-8 hours a week CONFIDENTIAL 19
  • 20. Each role brings its own unique set ofexperiences and development Initiative Leader (Projects) • Responsible for: • Selection of Project Directors for upcoming consulting projects • Development of Project Directors. RESPONSIBILITIES • Work with VPP and DVP (Strategy & Operations) to select, interview (with the ExComm) and staff Professionals to be Project Directors for consulting projects • Work with DVP (Development) to ensure development of Project Directors during consulting engagement REQUIREMENTS • Time commitment of 4-8 hours a week from: • Mid-Oct to End-Nov • Jan to End-June CONFIDENTIAL 20
  • 21. Each role brings its own unique set ofexperiences and development Initiative Leader (Volunteer Management) • Responsible for: • Assisting VP with implementing an effective volunteer management system for Professionals • staffing of Professionals into relevant tracks: Projects, Initiatives & Mentorship RESPONSIBILITIES • Work with VPP to strategize, devise and implement an effective volunteer management system for Professionals • Work with VPP and DVP (Strategy & Operations) to staff Professionals into relevant tracks: Projects, Initiatives & Mentorship REQUIREMENTS • Time commitment of 2-6 hours a week CONFIDENTIAL 21
  • 22. Contact us and together we can make adifference for the better Questions? professionals@conjunctconsulting.org Connect facebook.com/conjunctconsulting @conjunctconsult CONFIDENTIAL 22
  • 23. Conjunct Consulting Strategy with a heart ClientsThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.www.conjunctconsulting.org October 2, 2012
  • 24. Overview• Crew Structure• Client Cycles• Project Timelines• Your Quality Consulting Team• Protecting Project Stakeholders Through Contracts• Your Part in a Successful Project• Next Steps CONFIDENTIAL 24
  • 25. Crew Structure Vice President of Clients Claire Lim Deputy Vice Deputy Vice President Project President Client Lead Lead Derek Neo Loh Yinshan Initiative Leader Assistant Director of Initiative Leader Projects SMU Assistant Director of Assistant Director of Client Quality Project Quality NUS Jared Nair NTU Xi Wei Yeo Ciara Yeo Amanda Lau Sean Cheng CONFIDENTIAL 25
  • 26. Crew Structure Vice President of Clients Claire Lim Clients Deputy Vice Deputy Vice President Project President Client Lead Lead Derek Neo Loh Yinshan Initiative Leader Assistant Director of Initiative Leader Projects SMU Assistant Director of Assistant Director of Client Quality Project Quality NUS Jared Nair NTU Xi Wei Yeo Ciara Yeo Amanda Lau Sean Cheng CONFIDENTIAL 26
  • 27. Crew Structure Vice President of Clients Claire LimProjects Deputy Vice Deputy Vice President Project President Client Lead Lead Derek Neo Loh Yinshan Initiative Leader Assistant Director of Initiative Leader Projects SMU Assistant Director of Assistant Director of Client Quality Project Quality NUS Jared Nair NTU Xi Wei Yeo Ciara Yeo Amanda Lau Sean Cheng CONFIDENTIAL 27
  • 28. Our Client cycle Selection • Approximately 12 projects are Consulting is provided for: selected per cycle • Applications are open in Dec - May (Fall Cycle) and Jul – Oct • Strategic Planning (Spring Cycle) • Financial Sustainability • Project selection results are • Human Capital released in May (Fall) and Oct Development (Spring) • Operations Management • Impact Measurement The Client receives from us:Engagement Matching • Presentation concluding• Launched through an kickoff • Selected projects are matched to engagement session between clients and professionally trained and • Recommendations tailored consulting teams, final contract mentored consulting teams with for your needs and capacity signing will also occur the relevant expertise • Sustainable long-term• Engagement cycles span Jul – Nov • Occurs in Jun (Fall Cycle) and solutions with (Fall) and Dec – Apr (Spring) Nov (Spring Cycle) implementation strategies • Supporting Appendix slides CONFIDENTIAL 28
  • 29. Our Project Cycle• Projects selected based on alignment with key impact areas• Selection results released in Nov and Jun• Further scoping occurs in Dec and July during mandatory bootcamps• Official signing of contracts occurs at Project Engagement Launch CONFIDENTIAL 29
  • 30. Projects are scoped and structured with quality control checkpoints Scoping and Work Data Gathering Recommendation Progress Review Final review Planning and Analysis DevelopmentTimeline 4 weeks 5 weeks 5 weeks Deliverables • Statement of Work • Fact base • Internal midpoint • Findings • Internal finale • Team Workplan • Interim • Client midpoint • Solutions • Client finale findings • Client & Team • Storyboard • Client & Team • Storyboard satisfaction survey satisfaction survey CONFIDENTIAL 30
  • 31. Work with us and learn how we can make adifference for the better Questions? clients@conjunctconsulting.org Connect facebook.com/conjunctconsulting @conjunctconsult Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current. – Robert Kennedy CONFIDENTIAL 31
  • 32. Conjunct Consulting Strategy with a heart External AffairsThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be reliednot by any relied on by any 3rd Party withoutThis information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is on to be 3rd Party without our prior written consent.our prior written consent.www.conjunctconsulting.org October 2, 2012
  • 33. We nurture the relationships betweenConjunct and its key stakeholders Volunteers Social Sector Donors Organizations Community CONFIDENTIAL 33
  • 34. What we do grows each wing inConjunct, paving the way for greater socialimpact External Affairs Quality Applicant Financial Skilled Client Workshop Sustain Volunteer Referrals Signups -ability Signups Clients Development Operations Professionals CONFIDENTIAL 34
  • 35. We support each other within the ExternalAffairs committee• Roles are divided according to Vice-President (External Affairs) function, specific to the skill sets and experience needed Deputy VP (EA – Deputy VP (EA – Volunteer• Each person is Marcom) Engagement) supported by a network of VPs, fellow DVPs and ADs across Deputy VP (EA – Fundraising) crews and chapters Assistant Director Assistant Director Assistant Director (EA) NUS (EA) NTU (EA) SMU CONFIDENTIAL 35
  • 36. We are looking for passionate professionalsto join our crew• Talented leadership is needed, as Conjunct is Vice-President (External Affairs) expanding to address the social sector’s growing needs Deputy VP (EA – Deputy VP (EA – Volunteer• External Affairs has Marcom) Engagement) three DVP roles for professionals who are ready to take up the Deputy VP (EA – Fundraising) challenge of making a more impactful difference Assistant Director Assistant Director Assistant Director (EA) NUS (EA) NTU (EA) SMU CONFIDENTIAL 36
  • 37. Each role brings its own unique set ofexperiences and development DVP (EXTERNAL AFFAIRS – MARCOM) • You will play an integral role in the development and communication of the Conjunct brand to key stakeholders, positioning Conjunct as the premier capability builder in Singapore’s social sector. RESPONSIBILITIES • Drive and own marketing communications plans for the Conjunct brand across stakeholders through campaigns and activities – from strategy, activity planning, execution to KPI tracking and measurements • Conceptualize and oversee creation of all campaign materials with the External Affairs Committee • Initiate projects within External Affairs Committee on Channel Marketing and Development • To collaborate with the External Affairs team and ADEs on campaigns and outreach REQUIREMENTS • Dynamic Team Player • Excellent Project Manager • Knowledgeable in Adobe Photoshop and has an eye for Design • Results Driven • 3-7 hours a week, with peaks in the lead up to campaign launches CONFIDENTIAL 37
  • 38. Each role brings its own unique set ofexperiences and development DVP (EXTERNAL AFFAIRS – VOLUNTEER ENGAGEMENT) • You are essential for Conjunct’s growth as an organization, and helping it achieve the aim of empowering the next generation of social sector leaders through volunteer recruitment and engagement RESPONSIBILITIES • Initiate and drive campaigns and events to grow and engage volunteers, both within the tertiary institutions and working professionals – from strategy, activity planning, execution to KPI tracking and measurements • To coordinate with the ADEs in various university chapters for student recruitment • To initiate and coordinate with Professionals wing in the recruitment and engagement of Professionals through campaigns, events and strategic corporate partnerships • To collaborate with External Affairs team on campaigns and outreach REQUIREMENTS • Related Industry Experience • Excellent Events and Project Manager • Results-driven • 3-8 hours a week, with peaks at the beginning of recruitment cycles in Jan, Jul, Aug and Nov CONFIDENTIAL 38
  • 39. Each role brings its own unique set ofexperiences and development DVP (EXTERNAL AFFAIRS – FUNDRAISING) • You are crucial for Conjunct’s sustainability as an organization, helping it achieve financial stability through fundraising and strategic partnerships RESPONSIBILITIES • Initiate and drive campaigns and events to grow and engage donors, particularly within working professionals and corporations – from strategy, activity planning, execution to KPI tracking and measurements • To coordinate with DVP (Operations – External Performance Assessment) on the communication of Conjunct’s impact and work in the social sector • To initiate and develop sponsorship packages for corporations, cultivating strategic partnerships • To develop and refine donor tiering system • To collaborate with External Affairs team on campaigns and outreach REQUIREMENTS • Experienced in Fundraising or Sales • Excellent Project and Events Manager • Results-driven • Dynamic Team Player • 3-7 hours a week, with peaks at the beginning of campaigns and December CONFIDENTIAL 39
  • 40. Work with us and learn how we can make adifference for the better Questions? hweifen@conjunctconsulting.org Connect facebook.com/conjunctconsulting @conjunctconsult Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current. – Robert Kennedy CONFIDENTIAL 40
  • 41. DevelopmentThis information is confidential and was prepared by Conjunct Consulting for training purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 42. The project timeline and requisite support materials have been mapped for the team Weeks 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Scoping Intensity Project Leader Project Director Consultant PD+PL Consultant Project Kickoff Internal Client Team + Client Internal FinaleClient T+C Survey &Bootcamp Bootcamp Midpoint Midpoint Survey Finale Sanitisation 000s (Orientation) 100s (Applicants) 400s (Expertise Areas) 500s (Conjunct Leaders) 001 Conjunct Infosession 101-108 Refer Previous Slide 401 Strategic Planning 501 Elections & Organizational 002 Conjunct Orientation 402 Impact Assessment Leadership 200s (Consultants) 003 The Project Team and You 403 Financial Sustainability 502 Chairman & Board 004 Problem Solving Summary 201 Client Interfacing 404 Operations Management 503 President & Hub Leaders (101 Recap) 202 Project Work 405 Human Capital 504 Student Leadership & CDs 005 Consultant Skills Summary 203 Team Dynamics 406 Toolkit: Theory of Change 505 Clients & ADPs (201 Recap) 407 Toolkit: Volunteer Catalyst 506 Development & ADDs 300s (PLs + PDs) 006 Project Leadership Summary 408 Toolkit: Frameworks 507 Operations & ADOs (301 Recap) 301 Leadership and Influence 508 External Affairs & ADEs 007 Train-the-Trainer 302 Project Scoping 509 Professionals & Wing 303 Team Management Source: Conjunct Consulting Tracking and Methodology CONFIDENTIAL 42
  • 43. Problem-solving is a non-linear and iterative process based on fundamental skills 101. Social Sector Overview & 102. Problem Definition, Issue 103. Hypothesis Testing & Research 104. Data Gathering & Collation Conjunct Consulting Identification, & Frameworks Planning Client Hypo 1 Research Plan 1 Sub issue 1 Current Vision situation Issue A Client surveys Client Client interviews literature Hypo 2 Research Plan 2 Sub issue 2 Primary Secondary Hypo 3 Research Plan 3 Benchmarking Surveys External sources Interviews Strategy Issue B Framework 3 Hypo 4 Research Plan 4 External 105. Analysis & Modeling 106. Solution Formulation & Mapping 107. Recommendations Development & 108. Communications Client Enablement Benefits Feasibility Model 1A Hypo 1 A Sub 1 L Benefits M 1B M Strategy 1X vs. Y Hypo 2 3B 3A 2A Recommend Sub 2 M 1A 2 5 Tactics 2B L H Hypo 3 1B Feasibility 3 4 6 7 2B 2A Model 3A M Impact Hypo 4 Sub 3 B 3B H H Source: Conjunct Consulting Methodology CONFIDENTIAL 43
  • 44. Regular chapter trainings provide structuredcoverage of core content and insights• Training segmentation – Applicants: Skill-based 101 – ACs: Project-based 201 – Chapter: Experience Sharing• Value addition Student discussing results of scoping exercise – Chapter-level bonding – Batch consistency – Structured lesson plans – Core content coverage Talk by Operations Director, Singapore Red Cross CONFIDENTIAL 44
  • 45. Case simulations and project checkpointscreate memorable lessons for members• Experience – Case Camp: Data, client visit, field research, practicum – Checkpoints: Project vetting, stress-test, feedback Case camp interview of client staff member• Value Addition – Group bonding – Personalized lessons – Direct feedback Applicant team presenting to client & hub judges CONFIDENTIAL 45
  • 46. A mentorship and apprenticeship cultureensures members receive on-the-job training• Personal training – Hub - Chapter – Professionals – PLs – PLs + SACs – Assoc. Consultants – Assoc. Consultants - Applicants Project Kickoff: Client and Team meeting• Value Addition – Personal guidance – Value transmission – Career guidance Client, Project Team and Project Director CONFIDENTIAL 46
  • 47. We are looking for professionals who areinterested in developing leaders DVP Development DVP Development (Applicants) (Consultants) DVP Development DVP Development (Project & (Trainers) Student Leaders) CONFIDENTIAL 47
  • 48. Work with us and learn how we can make adifference for the better Questions? davidthian@conjunctconsulting.org Connect facebook.com/conjunctconsulting @conjunctconsult Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current. – Robert Kennedy CONFIDENTIAL 48
  • 49. Student LeadershipThis information is confidential and was prepared by Conjunct Consulting for training purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 50. Our role is to empower the next generationof leaders Social Impact Catalyze Empower strategic next-gen change leaders Pro bono Sector Inter-disciplinary strategy leadership collaboration consulting paradigm CONFIDENTIAL 50
  • 51. We support each other within the StudentLeadership Vice-President Student Leadership DVP Student DVP Student Leadership Leadership (Coordination) (Analytics) DVP Student Leadership (Welfare) Chapter Director Chapter Director Chapter Director NUS NTU SMU CONFIDENTIAL 51
  • 52. We work towards these goals bynurturing, coordinating and representingstudent leaders • We meet up with student leaders to learn their skill needs Nurturing • We mentor and nurture leaders to prepare them for the next level of responsibility • We analyze and act on internal satisfaction analysisCoordinating • We spearhead growth for our student chapters • We represent the student voice at Hub leadership meetingsRepresenting • We work with other crews to define internal strategy CONFIDENTIAL 52
  • 53. There are 3 positions that are currently open for Student Leadership • Guide all Cross Chapter Activities DVP SL • Spearhead Launches of New Chapters(Coordination) • Contact Universities • Mentor Chapter Directors with University Admin Issues. • Developing Insights from Internal Surveys DVP SL • Raising Development Needs (Analytics) • Charting and Mapping the progress of Chapter and Hub Leaders • Organizing National and Hub Exco Socials DVP SL • Guide Chapter Directors with Chapter Socials (Welfare) • Partner with VPEA and VPP with Events CONFIDENTIAL 53
  • 54. You will benefit byDeveloping your Spearheading Mentoring OthersSkillsets Growth • Nurture the next• Project Management • Scaling existing Generation of Social• Mentoring chapters Sector Leaders• Organizing Event • Smoothening • Learn from more leadership transitions experienced Social• Managerial and Sector Leaders Organizational • Setting up new Chapters of Conjunct Consulting CONFIDENTIAL 54
  • 55. We are looking for professionals who areinterested in professional leadership DVP Student DVP Student Leadership Leadership (Analytics) (Welfare) CONFIDENTIAL 55
  • 56. Work with us and learn how we can make adifference for the better Questions? kernhoh@conjunctconsulting.org Connect facebook.com/conjunctconsulting @conjunctconsult Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current. – Robert Kennedy CONFIDENTIAL 56
  • 57. Q&A Feel free to ask us any questions you might have!www.conjunctconsulting.org CONFIDENTIAL 57
  • 58. Appendix Outline Overview • Values and Theory of Change • Volunteer Development Cycle • Frequently Asked Questions Performance and Evaluation Organisational Leadership • Leadership Coordination • Hub and chapter leadership roles and • Client and team Satisfaction structure • Peer evaluations and development • Key Success Factors for organisational • Client impact assessment growth • Financial sustainability principles • Benchmark Organisations Position Descriptions Projects • Associate Consultant • Chapter Director • Commitment to client and project success • Case profiles • Volunteer skills map • Team problem-solving process and timeline 58
  • 59. Together, we create results, gain exposureand form a community for social impact• Make the difference for • Train using cutting-edge • Collaborate with service organizations consulting frameworks teammates of diverse that need your skills and tools backgrounds and experience • Learn and harness • Unite and network with• Put your ideas and current best practices people passionate knowledge into practice in the social sector about social changeResults Exposure Community CONFIDENTIAL 59
  • 60. Core programs deploy needed support for the social sectorPro Bono Consulting for Nonprofits and Social Enterprises • Professionally-led teams of volunteers bring expertise, perspective and capacity • Data-driven analysis delivers stakeholder buy-in and implements changeSocial Sector Leadership Paradigm • Comprehensive training modules develop members with knowledge and skills • Mentorship programs guides and teaches members with experiences • Experiential learning is the crucible for future sector leadershipInter-disciplinary Teams • Collaborations leveraging complementary strengths of our members • Teams comprise individuals from differing backgrounds, industries and employers Source: Conjunct Consulting Materials CONFIDENTIAL 60
  • 61. Through pro bono consulting, you createdirect change in the social sectorBringingexpertise, perspective, andcapacity to an organisation Creating the desired results through the analytical process Delivering answers, stakeholder buy-in and implemented change Source: Conjunct Consulting Materials CONFIDENTIAL 61
  • 62. Your projects are scoped and structured for 4 months with quality control checkpoints Scoping and Work Data Gathering Recommendation Progress Review Final review Planning and Analysis DevelopmentTimeline 4 weeks 5 weeks 5 weeks Activities • PDs + PLs start • ACs start • Prepare storyboard • Identify and • Create storyboard • Client Interview • Interviews • Prepare comm. fill gaps in • Prepare • Discussions • Research materials facts or communication • Develop approach • Develop interim • Rehearse analyses materials • Detailed work findings • Agree on next steps • Develop • Agree on roles planning • Revise and solutions • Rehearse discuss • Test with • Deliver client • Assess impact Deliverables • Statement of Work • Fact base • Internal midpoint • Findings • Internal finale • Team Workplan • Interim • Client midpoint • Solutions • Client finale findings • Client & Team • Storyboard • Client & Team • Storyboard satisfaction survey satisfaction survey CONFIDENTIAL 62
  • 63. Our project team model leverages on professionals and your strengths as a student Projectstudents Leader Senior Associate Associate Associate Assoc. Consultant Consultant Consultant Consultant professionals Social Impact Project Directors Domain Counsel Financial Legal Marketing CONFIDENTIAL 63
  • 64. You can become a catalyst for strategic change through our projects Case Study: City District Mental Healthcare Program • In the face of budget cuts, should we spin off our district mental healthcare program into a nonprofit?Scoping • Defined evaluation criteria: Funding, Feasibility and Sustainability • 20 interviews with stakeholders, funders and nonprofit leaders • Financial analysis and projectionsAnalysis • Literature and legal review of nonprofit incorporation process • Recommendation: “Business-Plus” – Internal Reform before Independence • 106-page report and 55-slide presentationStrategy • Strategy and timeline fully accepted by agency directors CONFIDENTIAL 64
  • 65. Core programs deploy needed support for the social sectorPro Bono Consulting for Nonprofits and Social Enterprises • Professionally-led teams of volunteers bring expertise, perspective and capacity • Data-driven analysis delivers stakeholder buy-in and implements changeSocial Sector Leadership Paradigm • Comprehensive training modules develop members with knowledge and skills • Mentorship programs guides and teaches members with experiences • Experiential learning is the crucible for future sector leadershipInter-disciplinary Teams • Collaborations leveraging complementary strengths of our members • Teams comprise individuals from differing backgrounds, industries and employers Source: Conjunct Consulting Materials CONFIDENTIAL 65
  • 66. You are developed in key skills needed forsuccessful client consultations Project Problem-solving Project Mapping Scoping Value Team Alignment Dynamics Management performance Client Communication Interfacing Leadership Partnership Source: Conjunct Consulting Materials CONFIDENTIAL 66
  • 67. Student consultants are mentored, selectedand deployed for the long-term • Developed through 101 skill-based and group-exercise curriculum • Undergo Practicum Case Camp and with live client at National Case Camp Applicant • Evaluated on peer assessment, case interviews and semester performance • Selected as Consultant based on passion, collaboration and impact-docus • Signs 2-semester contract covering liability, confidentiality and ethics Associate • Trained through 201 case-based curriculumConsultant • Step forward as Project Leader and elected Chapter Director/ Assistant Director • Guides and oversees project team as Project Director • Provide need-based expertise as Domain CounselProfessional • Step forward and be elected as Hub Leader to oversee organisational strategy Leader CONFIDENTIAL 67
  • 68. Core programs deploy needed support for the social sectorPro Bono Consulting for Nonprofits and Social Enterprises • Professionally-led teams of volunteers bring expertise, perspective and capacity • Data-driven analysis delivers stakeholder buy-in and implements changeSocial Sector Leadership Paradigm • Comprehensive training modules develop members with knowledge and skills • Mentorship programs guides and teaches members with experiences • Experiential learning is the crucible for future sector leadershipInter-disciplinary Teams • Collaborations leveraging complementary strengths of our members • Teams comprise individuals from differing backgrounds, industries and employers Source: Conjunct Consulting Materials CONFIDENTIAL 68
  • 69. You are served by a Hub team with directservice leadership experience Jeremy Au Kwok Jia-Chuan President Chairman• B.S. Business Administration & B.A. • M.S. Political Science, Massachusetts Institute Economics, University of California - Berkeley of Technology • BSc Government and History, London School• President, The Berkeley Group of Economics • 37500h of pro bono consulting for 80 NPOs• Delegate, Clinton Global Initiative University • President, AIESEC at LSE• Consulted for 6 nonprofits over 3 years with • Leadership development NPO with 1600 undergraduates, MBAs and professionals affiliates in 106 countries• Work experience at The Ivy Group (China) and • Wrote for the MIT Entrepreneurship Review Bain & Company (SE Asia) • Work experience at Ministry of Finance (SG)• Entering Harvard Business School in 2014 and Ministry of Foreign Affairs (SG) CONFIDENTIAL 69
  • 70. We are committed to your success and ourclients’ impact David Thian Claire Lim VP Development VP Clients• B.S. Literature & Economics, Duke Univ. • B.Sc Accounting and Finance, Warwick• Angier B. Duke Memorial scholar University• Economic Strategy team, Ministry of Finance • Management Consultant Analyst, Accenture• Board Director of The A Cappella Society of • President of Singapore Society, Warwick Singapore (IPC 603) University• Founding Career Development Chair, Duke • Executive member of Student Action for Consulting Club Refugees, Warwick• Work Experience at Boston Consulting Group • Work experience at Social Service Planning (Singapore) Unit, Ministry of Community, Youth and Sports and St. Andrews Community Hospital CONFIDENTIAL 70
  • 71. We have strong expertise in publicity andleadership development Ho Hwei Fen Kern Hoh VP External Affairs VP Student Leadership• B.Sc Economics, Double Major in • M.Sc. Marketing Management, Università Marketing, Singapore Management University Bocconi, Italy • B.Com. Major in Marketing and• Freelance Copywriter Finance, University of Melbourne• Executive TV Producer, SMU Broadcast and Entertainment • Manager, Rocket Internet • Media group that produced award winning • Soft Skills Trainer at High Achievers Training short films and provided events expertise Consultancy• Produced segments for Cashflow Australia • Co-wrote Business Plan for Regional Expansion• Work experience at CNBC Asia Pacific (SG) and of East Sea Travel, Ho Chi Minh City, Vietnam MSL Singapore CONFIDENTIAL 71
  • 72. We are equally focused on our professionalsand operational excellence Lee Kaishi Candice Chua VP Professionals VP Operations• B.A. Mathematics-Economics, Wesleyan • B.Sc. Economics & Bachelor of Accountancy University Double Degree Program, Triple Major in• Freeman Asian Scholar Finance, Singapore Management University• Associate, Singbridge International • Management Associate, ING• Worked with New Sector Alliance (Boston) to • Certified Public Accountant, Singapore accelerate social change through organisation • Team finance leader, 12th Start-Up at renewal and change management Singapore Entrepreneurship Competition,• Work experience at Asia Business Wharton Business Plan Competition Council, Princeton in Asia (HK), Goldman Sachs • Work experience across Retail Banking, Wealth (NY) Management and Corporate Finance CONFIDENTIAL 72
  • 73. Your university chapters are spearheaded by committed campus leaders Eugene Kwok Dhwani Desai Heng Yi Ming SMU Chapter Director NUS Chapter Director NTU Chapter Director• B.Sc. Economics, SMU • B. Business Administration, NUS • B.A. Economics, NTU • University Scholars Programme• Vice-President, SMU Economics • Social Director, 7th Main Society, 2010-2011 • Intern, Social Enterprise Management• Pricing Analyst, ExxonMobil Asia Patterns Project, Asia Centre for Committee, Humanities & Social Pacific Social Entrepreneurship and Sciences Club• Summer Analyst, Global Philanthropy • Journalist, Police Life Monthly • Marketing Executive, NUS Social • Experience in human capital Intelligence Alliance Entrepreneurship Society and student leadership• 2nd in Bain & Co. Business Case • Work Experience in private Challenge 2011 wealth research at Wealth-X CONFIDENTIAL 73
  • 74. There is always a position tailored for youwithin Conjunct Consulting Students Professionals • Chapter Leaders • Project Directors • Project Leaders • Chapter Trainers • Associate Consultants • Domain Counsels • Applicants • Hub Audit Team Making the difference together CONFIDENTIAL 74
  • 75. Contact us and learn how we can make adifference for the better Questions? info@conjunctconsulting.org Apply www.conjunctconsulting.org/consultants We will email you shortly Connect facebook.com/conjunctconsulting @conjunctconsult Each time a man acts to improve the lot of others, he sends forth a tiny ripple of hope, and crossing each other from a million different centers of energy and daring, those ripples build a current. – Robert Kennedy CONFIDENTIAL 75
  • 76. The social sector needs to address three keyareas in order to increase its social impact Strategy Leadership Collaboration • Nonprofits and social • A new paradigm of • Collaborations across enterprises need to be social sector universities, industries equipped with the leadership, where and age-groups information and tools every individual can require individuals necessary to create leverage their private who are passionate maximum social and public sector about creating social impact experience, is impact essential CONFIDENTIAL 76
  • 77. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 78. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 79. Our strategic principles and key modes ofaction are outlined in the theory of change Ecosystem L e v e r sProblem /Need Intended Impact Activities/Program Outputs Outcomes Impact Government % client agencies and Quality Consulting (mid-term) (long-term) Projects satisfaction affiliates Client-reportedSocial sector Catalyzing strategic # of Sector Leadership increase inorganizations change in the social organizations More effective University Development organizationalrequire additional sector served globally social sector service effectivenessstrategy and Inter-disciplinary organizations departments (0.5 & 1-year)leaders to reach Collaboration % membermaximum social Previous Alumni-reported C2 Community satisfactionimpact Empowering the next tracking of social Increased number Clients , Mentors & Alumni generation of social # of socially sector impact of effective social sector leaders Impact tracking, conscious (annual) sector leaders Corporate coordination score & members partners self-assessment equipped Capacity International growth % leadership builders & exchange coordination Populations Strategies Outcomes Source: Conjunct Consulting Visioning and Strategic Planning Meeting CONFIDENTIAL 79
  • 80. You can fill a critical niche in the volunteerdevelopment cycle with us Young Middle- Youth Tertiary Working aged Adults Exposure Expertise Leadership • Community • Private and public • Social sector Involvement sector organizations Programmes • Ad-hoc volunteerism • Center for Non-Profit • Civic education • Conjunct Consulting and Public Leadership programmes • Proguide (RSVP) CONFIDENTIAL 80
  • 81. Frequently Asked Questions (FAQ) • Yes! Our pro bono consultants do not need to have prior experience in the social sectorIve never worked in the social sector • We require a wide spectrum of skill sets from diverse industries and majors before, is that ok? • As long as you have the passion to create social change, you are welcome to join us • Our projects last approximately 3 months, and vary in intensity over time How long do the projects last? How • Each consultant donates ~100 hours of pro bono service, or about 10-15 hrs/weekmany hours a week must I contribute? • Members will receive additional 2 hrs of mentoring, training and teambuilding per week • Thank you for your recommendation! Whats the best way to refer others • Please ask them to contact us: info@conjunctconsulting.org who want to do pro bono work? • Alternatively, email us their contact details and we will reach out to them • We provide our consulting services to clients free-of-chargeDo we charge clients? How is Conjunct • We are currently funded by private donations Consulting funded? • In the future, funding sources will include corporate sponsorships and foundation grants How does Conjunct Consulting pick • We consider the organization’s social impact, their willingness to fully support a pro which clients to work with? bono consulting project, and the ability of C2 to make a difference with our tools • Each team is led by a Project Leader who has prior experience with C2 or externally Who manages the projects? • The PL’s role is to oversee the team’s work flow and maintain the client relationshipCan I use the completed project in my • Yes! Our consultants find that project descriptions are a good addition to their resume resume? • We will issue certificates of service upon completion of the project CONFIDENTIAL 81
  • 82. Your chapter leadership is structured forscoped autonomous decision-makingChapter Director [CD] • Responsible for implementing the Chapter strategy in his/her term, in alignment with the President’s strategy for the achievement of the Societys objectives.Chapter Assistant Director (Projects) [ADP] • Responsible for the success of Chapter projects for the Societys clients.Chapter Assistant Director (Development) [ADD] • Responsible for the growth and development of the Chapters members.Chapter Assistant Director (External Affairs) [ADE] • Responsible for the public image of the Society’s Chapter.Chapter Assistant Director (Operations) [ADO] • Responsible for the financial and operational well-being of the Chapter, ensuring that the accounts are properly kept and that the Chapter is not in a position of net liability for a period of no longer than three months. CONFIDENTIAL 82
  • 83. Your chapter committees are led by committed student leaders and professionalsDevelopment Committee: ADD (mentored by VPD) •Enable every member and team to reach their full potential •Coordinate trainings, serve as team ombudsmen and collect chapter feedback •Cultivate a supportive and connected chapter community •Lead chapter retreat, host banquet and create socialsExternal Affairs Committee: ADE (mentored by VPE) •Strengthen and distinguish C2’s brand in the campus •Manage publicity channels, create materials and serve as ambassadors •Partner with organizations and individuals for social impact •Liaise with external groups, develop campus partnerships and oversee existing relationshipsOperations Committee: ADO (mentored by VPO) •Manage the organizational knowledge of the chapter and society as a whole •Collect project materials, derive insights and ensure compliance with hub SOPs & template •Ensure the financial well-being of the chapter •Oversee budget, create fundraising events and audit expenses CONFIDENTIAL 83
  • 84. We are structured to enable sharing ofworkloads and increased efficiency Oversight Board of Directors Executive President VP VP Vice-Presidents Student Leadership VP Clients VP Development VP Operations External Affairs Assistant Assistant Assistant Assistant Chapter Director Director (Projects) Director (Development Director (Operation Director (External) ) s) Committees Project Teams Development Operations External Affairs CONFIDENTIAL 84
  • 85. A development path has been mapped forevery student memberSemester 1 Semester 2 Semester 3 Semester 4 Project Leader* Associate Applicant Project Leader Consultant Associate Consultant Selection Senior Associate Contract Consultant Leadership Chapter Leadership 1 semester of training and committee service is needed to qualify for SelectionEach Associate Consultant must commit to a 2-semester consulting/ leadership contract * Only exceptional 1-Sem ACs may become PLs After 1 AC semester, any member may choose to step up as chapter leadership CONFIDENTIAL 85
  • 86. Our Key Success Factors in descending priority are Quality, Sustainability and Scale1 2 3 Quality Sustainability Managed Scale • Positive social • Efficiency • Economies of impact • Retention scale • High team • Meaningful work • Increased social morale • Work-life balance impact on sector • Internal • Consistency over • Increased access community trust years by volunteers • External • Continual • Better win-win confidence in learning and relationships value proposition improvement with partners Source: Conjunct Consulting Strategic Planning & Assessment Meeting CONFIDENTIAL 86
  • 87. We are designed and oriented for financialsustainability Revenues Costs• 100% pro bono service • Low operating costs to social sector • Negligible fixed costs• Member donations • Strong in-kind donations by• Impact-focused donor volunteers contributions • Facility and• Partnerships with operational support capacity-builders by academic institutions Source: Conjunct Consulting Financial Planning Meeting CONFIDENTIAL 87
  • 88. Industry leaders in the pro bonovolunteerism movement are viable• 2000+ projects • 500 projects – >1M manhours – Full-time fellowships – $76 M value – Undergrad, grad or MBA• Team: 6 professionals • Embed: 1 FT, 1 mentor – 3-5h/week, 6 months – 50h/week, 6/ 12 mths• Sustainable – Rev: CSR and grants • Sustainable – Pro bono to NPO – Rev: Fees, grants, donors – Founded in 2001 – Founded in 2001 • 40 staff in 2011 • 20 staff in 2011 Source: Conjunct Consulting Benchmarking Exercise CONFIDENTIAL 88
  • 89. We are benchmarked to sister groups andnonprofit consultancies• Focused on providing pro bono consulting services to nonprofits• TBG matches nonprofits and volunteer consultants for: – Collaboration on strategic issues for social impact – Professional development and on-the-job training for volunteers• One of the premier university consulting organizations in US – Consulted for 80 nonprofits over 8 years with 37500+ man-hours – Success stories include American Red Cross, Goodwill Inc., Inner City Advisors, and multiple government agencies – Seeded NPO consultancies in Dartmouth, Oklahoma and England CONFIDENTIAL 89
  • 90. We are benchmarked to sister groups andnonprofit consultancies• Focused on providing a platform for youth leadership development• AIESEC offers young people: – Opportunity to be global citizens and well-informed youth – Global impact through internships and exchange opportunities in foreign countries – Experience and leadership development through individual training and exposure• The worlds largest student-run organization – Over 60,000 members in 106 countries – Corporate sponsors include Alcatel-Lucent, Microsoft, Nike & UBS CONFIDENTIAL 90
  • 91. To ensure client success, you will undergo astringent selection process •Limited # of project team slots •Need for qualified consultants •Client success is paramount Client Experience Social Impact •Broad base of Applicants Training •Trained for project success •Assists with chapter duties CONFIDENTIAL 91
  • 92. Case Profile: Operations Optimization Case Study: Legal Aid Clinic • In the face of staggering funding cuts, how can we maintain the same quality and level of access for our core programs?Scoping • Focused on budget-neutral and budget-positive operational improvements • Accompanied clients during legal aid service provisionAnalysis • Mapped business flow and identified multiple chokepoints • Recommended budget-neutral reforms to increase productivity • Determined method and metrics to track progress of casesStrategy • Recommendations accepted and implemented by staff and board of directors CONFIDENTIAL 92
  • 93. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 94. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 95. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 96. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 97. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 98. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 99. This information is confidential and was prepared by Conjunct Consulting for publicity purposes; it is not to be relied on by any 3rd Party without our prior written consent.
  • 100. Every member of Conjunct Consulting has a role to playApplicants Consultants Project Leaders Chapter Leaders• 5-10h per week • 10-15h per week • 10h-20h per week • 5-20h per week• Attend trainings • Conduct market • Lead inter- • Lead by example to prepare for and internal disciplinary teams • Strategize and project success research • Create and execute for social• Learn from • Synthesize data manage project impact mentors • Presents findings plans • Liaise with hub• Develop C2 to clients • Keep projects on- leadership through • Mentor applicants time and in-scope • Vote in society Committees • Facilitate client- General Meetings team relationship CONFIDENTIAL 100
  • 101. Every associate consultant is exposed tovarious responsibilities for optimal learning• Position – Collaborate with fellow consultants and project leader – Provide achievable recommendations that generate social impact• Typical Responsibilities – Conducting qualitative research and analysis through interviews with client staff, client beneficiaries, and experts in the field – Conducting quantitative research and analysis of the social sector – Conducting financial analysis, including forward-looking financial projections – Preparing clear and compelling presentation materials – Presenting analysis and findings to the client CONFIDENTIAL 101
  • 102. Chapter Directors have the opportunities tolearn and develop beyond the norm• Position – Lead university chapter of volunteer consultants – Create infrastructure of recruitment, training and accountability• Typical Responsibilities – Handling the administration and infrastructure at the university level – Recruiting the best members for the best teams – Determining the preferred deployment and skill sets of members so as to more effectively match them with an organization – Acting as point of contact for external organizations and peer chapters – Coordinating organization and deployment of members with other chapters and working volunteers CONFIDENTIAL 102