Multi-location Rollout Services Model for Nationwide Installers & International Technology Rollout Companies

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http://www.concerttech.com - Concert Technologies - The Multi-location Rollout Services Model used by national installers and international technology rollout companies is the second part of the Technology Rollout System. This video, produced by Concert Technologies, examines the Rollout Services Model and associated components and services used to manage, deploy and support technology projects implemented by national installers and global technology rollout companies.

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Multi-location Rollout Services Model for Nationwide Installers & International Technology Rollout Companies

  1. 1. Rollout Services Model for Multi-location Nationwide Installations & International Technology Deployments © Concert Technologies
  2. 2. Technology Rollout System Part 1 Part 2 Part 3 Part 4 Process Structure Internal Resources Partnerships Rollout Services Model The Rollout Services Model
  3. 3. Technology Rollout System Part 1 Part 2 Part 3 Part 4 Process Structure Internal Resources Partnerships Rollout Services Model The Rollout Services Model
  4. 4. <ul><li>Provides Organizational Structure to Increase Efficiency </li></ul><ul><li>Comprised of 9 Integrated Components </li></ul><ul><li>Enables speed and flexibility including fewer truck rolls vs. service-based deployment models </li></ul>The Rollout Services Model
  5. 5. <ul><li>Project Management </li></ul><ul><li>Circuits </li></ul><ul><li>Equipment & Technology </li></ul><ul><li>Cabling </li></ul><ul><li>Site Surveys & Estimates </li></ul><ul><li>Logistics & Configuration </li></ul><ul><li>24/7 Maintenance </li></ul><ul><li>Billing </li></ul><ul><li>Solution Support </li></ul>The Rollout Services Model: 9 Components
  6. 6. <ul><li>Project Management </li></ul><ul><ul><li>Overall project accountability and responsibility </li></ul></ul><ul><li>Circuits </li></ul><ul><ul><li>Services include: Testing, Validation, Provisioning </li></ul></ul><ul><li>Equipment & Technology </li></ul><ul><ul><li>Services include: installations, configuration, decommissioning, maintenance, servicing </li></ul></ul>Component Details
  7. 7. <ul><li>Cabling </li></ul><ul><ul><li>Services include: Existing/Structured Cabling, Demarc Extension, MACs, OSP, Low & High Voltage </li></ul></ul><ul><li>Site Surveys & Estimates </li></ul><ul><ul><li>Services include: Phone Surveys, Onsite Surveys, Estimates </li></ul></ul><ul><li>Logistics & Configuration </li></ul><ul><ul><li>Services include: Nationwide Warehousing, International Deployments, Sparing, SLA Compliance </li></ul></ul>Component Details
  8. 8. <ul><li>24/7 Maintenance </li></ul><ul><ul><li>Services include: Onsite Troubleshooting & Repairs, Global Support </li></ul></ul><ul><li>Billing </li></ul><ul><ul><li>Services include: Consolidated & Customized Billing </li></ul></ul><ul><li>Solution Support </li></ul><ul><ul><li>Services include: Onsite Design & Engineering, Staffing & Project Augmentation, Training </li></ul></ul>Component Details
  9. 9. <ul><li>Each component has pre-defined templates </li></ul><ul><li>Expedited project and service requirements gathering </li></ul><ul><li>Incorporated with Pricing into Master Rollout Analysis (checklist) </li></ul>Component Templates
  10. 10. <ul><li>Determine if the technology rollout company utilizes a component-based Rollout Services Model. </li></ul><ul><li>Evaluate the Rollout Services Model to ensure it utilizes all 9 components for deployment services. </li></ul>Summary
  11. 11. <ul><li>For more videos about the Technology Rollout System of Methodologies and Nationwide & International Technology Rollouts: </li></ul><ul><ul><li>Visit www.concert tech .com </li></ul></ul><ul><ul><li>Under the Resources tab, select Video Library </li></ul></ul>Additional Resources

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