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Celebrating Nurses 2011

Celebrating Nurses 2011






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    Celebrating Nurses 2011 Celebrating Nurses 2011 Presentation Transcript

    • Celebrating NursesYour Stories…Told from the Heart ™ Improving both your quality of life and your bottom line. ™ www.concerro.com
    • Told from the Heart Nurses are the army of angels who devote themselves and their careers to improving the quality of life of others. In appreciation of Nurse’s Month, Concerro asked you… Why did you become a nurse? What was your best nursing experience?Your Stories Who was your most memorable patient? Why do you continue to work as hard as you do? We received numerous entries and we thank everyone who submitted their amazing stories. Everyone has their own story. And here are yours… ™ Improving both your quality of life and your bottom line. ™ www.concerro.com
    • It’s My MissionOn this day I remember when I first decided to be a nurse. I was 16 years old in our English class when my teacherasked me, “What would you like to do after your graduation?” and I answered, “I want to be a nurse”. Then shesaid, “Well how you can decide from now and why don’t have any other options?” I replied that this is my missionand my devotion, this is what I like the most and I will do it. Your StoriesSix years later and by chance the spouse of the same teacher was my patient in one of the hospitals.I took care of him then few days later he died. I will never forget when she came to hug me, crying.I cried with her from my heart and then I remembered what I had told her six years ago!It is not easy to be a nurse. Not anyone can be. This person must have courage, a lot of courage. This person mustbe full of Love. He must know how to give without expecting anything in return. This person must carry his smilethroughout the days. This person must suffer in silence and he must be patient. That’s why not any person can be anurse.To be honest, sometimes I wish that I had never took that path but I never regret it especially when I see trust inmy patient’s eyes, when I see hope in their smile and feel the love in their hearts. When you take care of a sick Told from the Heartperson you get to know him deeply. You touch his heart by your smile, your words and your care. As a nurse I takecare of the patients from all my heart. I enjoy being with them and giving them that simple smile that relieves theirpain and give them hope. It is true that I give a lot but believe it or not they give me more and that’s what makesme special! I will never forget each and every face I met and I pray to be strong enough to continue my mission byhelping hopeless hearts...Happy Nurses Day! —Solange Chouwaifaty, RN American University of Beirut Medical Center-Lebanon 1 1
    • Told from the Heart A Life-Changing Event When I was a freshman in college, I was mugged in the subway in Chicago, and had a head injury as a result. I was brought by ambulance to the Emergency Room at Northwestern Memorial Hospital in downtown Chicago. All I remember was the nurse who took care of me, and how she reas- sured me and told me what was going to happen to me every step of the way. Later that year, I decided to change my major in college to pursue nursing, and I can truly say this ER nurse had a big influence in my decision to do so. Out of something unfortunate, came a wonderful career with which I have had the privilege of giving back to others many times over. (This made me realize just how one never knows how they will influence the life of another!) —Debra Laurner, Nurse Manager Your Stories Paoli Hospital Six Years Old I knew at six years old that I wanted to be a nurse. I was getting my vaccinations before entering the first grade. I had been taught that it was better to give than receive, which in this case was something I could definitely support. However, the feeling of wanting to be a nurse never left me even after the sting of those vaccinations. I have been a nurse now for 28 years and I still cry when a baby is born. I am honored each time a patient or their family trusts me to be their nurse. I tell new graduating nurses to choose to make a difference not to choose to make money. It is a privilege to be called a nurse. A title I have never regretted and I hold close to my heart. —Ernie Glover, RN, Nurse Manager Heritage Hospital2
    • Earned More than a Community Service PatchMy desire to become a nurse began when I was in junior high school, as a Girl Scout I was working on mycommunity service patch so I began volunteering at Passavant Hospital in my hometown of Pittsburgh, PA.I was so excited to wear the candy striper uniform, I saw the nurses going up and down the halls and in anout of the patients rooms, always smiling and sharing a kind word with their patients as they went about their Your Storiesdaily duties.My mother was a Medical-Surgical nurse at the same hospital. Her uniform was so always so neat and white, hershoes sparkled, her hat was starched and her nursing pin glowed, observing her loving kindness and caring forher patients, seeing all that really sold me on a career in nursing.I love all my pediatric patients that I have taken care over the years. Helping them to get better and seeing themgrow up into fine men and women has made my career in nursing so worthwhile. I have been a nurse for 41 yearsand I have loved every minute of it and never did I regret my choice for choosing nursing as my career. I willalways have the same passion and caring spirit for nursing in my heart. It is truly a calling from God and I amglad he gave me an opportunity to follow my life’s passion. Told from the Heart —Brenda S. Ingram, BSN RN NC CBC Howard University Hospital, Washington, DC 3
    • Told from the Heart Anything Worth Doing My grandmother tells me that when she was taking care of my grandfather, I informed her that I wanted to be a nurse. I cannot recall a time when that is not what I wanted to do. I believe nursing is a “calling” and I have been fortunate to care for so many wonderful people. I remember as a new nurse, I cared for one of our security guards in the CCU. He was someone I had seen on a daily basis when working. He had a cardiac arrest and presented to our hospital. It was awkward to care for him at first. He was with us for over a month before transferring out. I recall how grateful he was for the care he received. Working in nursing is not easy work—but as my grandmother often told me—anything that is worth something does not come easy. I feel fortunate to have cared for so many wonderful people and their families. —Mary Lance-Smith, Nurse Manager Your Stories Lankenau Hospital Breast Cancer Mission I knew from my first day of clinical that if I gave my all to my patients, I could make a difference in people’s lives. A hug from a patient, a “thank you” from a family member—that is why I am a nurse. When I was diagnosed with breast cancer seven years ago I had a new mission…to help others who have this disease. I am privileged to do that now every day. This Nurses Week I received a card from a patient’s husband. She was one of my favorite patients, who had become a friend. She did not survive breast cancer. The “Happy Nurses Week” card that I received is a reminder of why I am a nurse. I am blessed every day to be able to care for others. Nursing is not only a profession; it is very much who I am. —Sara Ashworth, High Risk Assessment Nurse Bryn Mawr Hospital4
    • At Times Like TheseNursing became an interest to me while in college and at the time, seemed like a good fit. My Father who was aCorpsman during the Korean War, was the only person in our immediate family that had some healthcare exposureand like my Dad, I also had an interest in the military, in particular, Air Force Nursing. They had a unique mission inFlight Nursing, so I joined after I graduated, even though I still wasn’t 100% sure that Nursing was the right pathfor me. Your StoriesA year had gone by and I was working on a medical-surgical unit as a Lieutenant. As much as we are taught not tobecome too attached to families and patients, I found myself frequently caring for a young woman in her late 20’s,who was diagnosed with cancer. Over the course of the next few months and during her many hospitalizations,surgeries, and treatments, I got to know her and her husband very well. To see such a wonderful young personstricken with this dreaded disease, in the prime of her life, was very difficult for me. I began to question whetherNursing was the right fit for me.It was at the moment where she was in the final moments of her life, and while providing comfort measures to herwith her husband present, that I looked at him with much sadness and said “At times like these, I don’t know why Iwent into Nursing.” Trying to hold his tears back, while holding his wife’s hand, he looked at me and said, “At Told from the Hearttimes like these, I am glad you did.” At that moment, I knew that Nursing was what I was meant to do in life. Over 30 years later, 25 of those yearsserving our great Nation in many types of nursing positions, I have not since regretted one day becoming a Nurse.I was fortunate to spend six of those military years in Flight Nursing, moving and overseeing movement ofpatients/casualties around the world. I have been very fortunate to impact many lives through Nursing. Therehave been many happy and sad moments, but that one-day will always stand out as my motivator. It is an honorto be associated with this great profession. —George A.Tirabassi Jr. Colonel, USAF (Retired), Nurse Manager, OR/ASU VA Western New York HCS 5
    • Told from the Heart Advocating for Patients at End of Life For me, nursing is a vocation, a calling to serve others. I knew I wanted to be a nurse when I was just a little girl and have pursued that dream my whole life. A pivotal moment in my career was when I cared for a patient that was at the end of life but was still receiving aggressive but futile medical care. From that moment, I knew I wanted to educate other nurses about advocating for patients at the end of life and teach them how to care for a patient during this transition. I am now completing my PhD in nursing; my dissertation focus is end-of-life nursing education. It is my hope to educate future nurses about the care of dying patients, as well as transform the way nurses provide this service to these patients. Your Stories —Stephanie Jeffers, MSN, RN-RC Paoli Hospital Comforting Patients I have been a nurse for 39 years and I love my job just as much if not more than the day I entered nursing school in 1969. I became a nurse by accident. My high school guidance counselor told me I was too stupid to go to college and suggested I try LPN school. Then in March of my senior year in HS my Dad died. I went to see him in the ICU the night before he died. He was in a coma and I could not recognize him. As I sobbed and cried the nurses just stood back and waited for us to leave. I swore that night if I made it as a nurse I would be different. I lost my Mom a year to the day later. I went back for my RN in 1972. And I have never been cold and distant to any patient or family. I have had so many patients that touched my heart that I could never name just one. As I said I love my job! We can and do make a difference. Thank you so much. —Robin Sheeran, RN, CRRN, WCC Bryn Mawr Hospital6
    • Healing HeartsI first realized I was destined to become a Nurse when my mother was battling cancer. She was so courageousand strong but only with the help of a special Nurse with whom we still consider family to this day. When otherteens were getting into trouble; I was getting into volunteering and trying to figure out how I could afford to goto College for Nursing. I became a Nurse to change the world one smile at a time. I never expected to heal thesick, but I knew I could heal hearts by touching lives in the role of a Nurse. Your StoriesI work as hard as I do because I want to change the world. I feel no person should have to “deal” with pain orillness and I want to be a part of making lives better for each and everyone who needs help. I want to be morethan a patient advocate, I want to be a person advocate and serve the lives of all in need.All of my patients are memorable, but the most memorable was when I held the hand of a dying woman and weprayed together. She changed my life and taught me that even in death there is love, laughter, and healing. I amproud to be a Nurse and I consider it an honor and privilege to serve others in need. —Tara Jackson, LPN Told from the Heart Main Line HealthIV Bottles for her DollsEver since I can remember, I wanted to be a nurse. When I was a little girl playing with my dolls, they were allpatients, and I was their nurse. I had “IV bottles” taped to the walls for them.Being in and out of the hospital so much as a child, it was all I knew. As I got older, I wanted to give back someof the kindness and comfort I had received. I never wanted anyone to feel alone or afraid. I wanted everyone toknow that they were cared about. So, I went to nursing school and became a nurse.For me, it’s been a vocation. I am a nurse in every aspect of my life. And nineteen years later, nothing haschanged. I cannot imagine doing anything else. For me, it’s an honor to be able to come into people’s lives andhelp them. This truly is God’s work. —Patricia Bedford, RN PACU Coordinator Lankenau Hospital 7
    • Told from the Heart A Journey Towards Self-Actualization Caring and nursing have always been thought of synonymously. I have chosen nursing as a profession because of my desire and readiness to care for others, especially children. This desire burst out since I was 15 years old when a cousin of 6 years old had cancer. I believe my caring relationship with my patients facilitates their health and healing process. In my 32 years of nursing, I have strived to get as close as I can be to the devotional and preparation requirements of my job. Throughout the years, I have felt deep satisfaction and unconditional happiness practicing what the noble profession of nursing requires: professional knowledge, a feeling for the value of the individual, a sense of ethics, and appropriateness of action taken. I am a staff nurse at the Children’s Cancer Center, a place that makes everyday life for me meaningful, satisfying, enriched and motivating. Honesty, ethical behavior, patience and tolerance are characteristics that touch human Your Stories lives. Although people talk more about the sacrifices nurses have to make, I focus more on the internal rewards I get from my profession. When I have those characteristics, I feel the joy of being a nurse. I feel the self-satisfaction and happiness that I have done my best to treat my patients with a relationship of “being with them” and “doing for them” to build in them trust and hope. Nursing as a profession is distinct and unique. Being an RN means enriching your life professionally and personally. Moreover, being an RN means being proud of what you do and seeing your job as a keystone of what you accomplish in life. It’s a journey towards self-actualization. —Randa Shahine, RN Children’s Cancer Center/AUBMC8
    • Preparing Young NursesI had nursing as an option since I was a child. My aunt used to be a nurse; she used to talk about her job, nurse thesick older adults in our family, and share her experiences as a nurse. At that time I realized that I want to becomeas compassionate and caring as she is and ended up joining the Hariri School of Nursing (HSON) at the AmericanUniversity of Beirut (AUB). Your StoriesI graduated from the BSN program with distinction in the year 2008 and Im currently pursuing my graduatestudies to earn my MSN in community and public health nursing. I’ve been working for two years on a medicaloncology ward administering chemotherapy, teaching patients who were newly diagnosed with cancer, providingsupport to those in relapse, standing beside those who are dying and caring for their families. At the same time Ifound myself celebrating with those who took their last cycle of chemotherapy and were found to be free ofdisease.I do not regret joining nursing, and I aspire to become nursing faculty that influences the nursing professionthrough enriching the nursing literature in addition to preparing young nursing students to handle the tough yetrewarding profession. Told from the Heart —Mohammad Saab, RN, BSN, MSN candidate American University of Beirut Medical Center 9
    • Told from the Heart Nurses from the Eyes of a Patient Hello little lady nurse, You bring rays of sunshine with your constant smile into my gloomy room and lonely hospital days. Hello little lady nurse, your smile hides a weary forehead. Your eyes escort the old frail man in the corridor like a soldier ready to protect him in case his legs fail him. And, yet you do not know who he is. The only thing you know that he is somebody’s father and somebody’s husband. Once, he was somebody’s loved child. Deep inside, he is still the strong man he used to be when he grew his little kids into strong men and women. He once had the capacity to protect a whole family and lead it to where it is now. And, now all his children together do not seem to be able to give him the appropriate care he once gave them. You, the lady nurse who spent 40 years or so of her life as what they call the nurse’s aide. I see in your eyes long Your Stories years of caring, wisdom and warmth that no education can give. You witnessed so many people’s journeys of agony towards their final rest, you witnessed so many new souls coming into life, you witnessed so many feelings and experiences that people outside this hospital room can never dream of witnessing. I can see it in your expressive wrinkled face; you have so much care that none of the caring theories and scientific inquiries can explain. You have accompanied the so-called young professional nurses coming straight from school and taught them generously little tricks of the trade. You were a mom to them; you loved them unconditionally and held their hand on their first encounter with the dead. You are a mom, a grand mom, and what you have in your heart is bigger than all the ethics books they talk about. You little lady nurse, they call you the inexperienced nurse. Who cares if you do not know how to fix my bed the right way? All I care about is that you hold my hand with your simplicity and endless care; you bring hope into my life, you reassure me that you are still around when everybody else has left. You reassure me that you understand what it is like to be bound by a hospital bed when you are so young and people think you are too inexperienced to understand. You young male nurse, you defied your parents, family and friends and your community to answer the call of a career, and a career much more than any other career, that others call a career for women because men are thought incapable of caring. You changed old silly notions of what a nurse is. You enter my room, and I see in your eyes a caring person, not less caring than a lady nurse. Men do care too, what’s wrong with this and caring10
    • does not make you less of a man. A man can be a nurse and the notion of a nurse is much more than a woman.Welcome to modern nursing, throw your old notions of nursing, men and women.Listen to what I tell you, what I see from my hospital bed is much more valuable from all the research articles thatyou read and critique. You go to school and learn all the medical jargon and you learn to operate all the sophisti- Your Storiescated machines. Maybe you cannot be a professional nurse if you do not go to school. But, you cannot be a nurseif you do not walk a mile in my shoes. You cannot be a nurse; you can be a professional something, but not anurse by only going to school.You lady nurse who spent twenty years or so of your life guiding and teaching your nurses or managing somehospital unit, you still have in your eyes the glow of a caring nurse. That is all takes to be a nurse, professional,non-professional, bedside, manager, administrator, educator, men or women, still in practice, out of practice,who cares.I am the patient and I will judge you with one glance when you open my door, you both smile and attend to myneeds, fears, anxieties or you are distant and call me the difficult patient who does not understand. And there is one Told from the Heartthing that make me understand, a reassuring word from you that you are at my side when not much can be done.Once you accept your vulnerability, my nurse, you understand that I am not as difficult as I appear. I am just a soullike you trying to find meaning in all this mess.You call me a difficult patient when you do not know how to calm my fears the same way you know how to giveme my medications. You call me a difficult patient when what they taught you in school does not appear enoughto handle your own vulnerability.Hello, nurses, you come in different titles and functions. There is one thing that is common to you all. You havemade an oath, some of you, a long time ago. It does not matter how you keep your oath but it helps if you standnext to each other. Each one of you has a role and can pick up the torch for a while because it is exhausting foronly one person to do so. Take turns, wherever you are, there is a role for each one of you.All of you have chosen the difficult road to life and that is enough. —Randa Soufi, Nurse Educator American University of Beirut Medical Center 11
    • Told from the Heart Humbled & Proud I knew that I wanted to be a nurse at a very early age. I had gone to get a tetanus shot after I stepped on a rusted nail. I looked at the nurses and was awed by how much they knew, how kind and gentle. I wondered where they learned all the things they knew. I loved the white uniforms (I am a foreign trained nurse originally from Kenya) and the little hats on their heads. I said to myself I want to be like them. I wanted to posses their “power” of making the world better by taking the pains away. I have been a nurse for 19 years now and my best nurse experience was my labor and delivery rotation. The sound of a newborn baby cry is amazing. It takes you to a different level of nursing, there is nothing like that experience, nothing! My best patient was my friend’s grandmother who says that my injections are so good she feels them in her brain. She was very funny. I feel very blessed when my patients feel better and return to their homes and it’s even more rewarding knowing that I as a nurse participate in their journey of recovery. I am very humbled by my Your Stories career as a nurse. I am proud to be a nurse. To all the nurses out there, God bless you all, you make a difference. —Mary Otieno, RN, DMHAS Understanding the Stress of Parents I became a nurse after my daughter was born with multiple anomalies. She spent three months in Intensive Care as an infant; they didn’t have N.I.C.U. back then. After watching what she went through, I decided that the care and compassion the nurses showed was what I wanted to do and I also could really understand the stresses of parents. Eleven surgeries later, my daughter had heart, kidney and tumor reconstructions and was finally stable. I graduated with my B.S.N. the same month she had kidney surgery and renal failure. My nursing instructor was also teaching our clinical with my daughter as one of the “complex patients”. Happily, today she is a respiratory therapist clinical coordinator and I have been working as a N.I.C.U. nurse for the past 28 years. —Judy Phelps, RNC-NIC12 North Georgia Health System
    • Helping Patients & Families Come to TermsI became a nurse because I have a passion to care for others. I admit nursing was a second choice as I was inPhysical Therapy first but changed my major to be more deeply involved with the patients. Their smile, or sigh ofrelief, from pain and the relaxation that would come from the personal touch was very fulfilling to my need toprovide a needed service. Your StoriesMy best nursing experience was when I was a nurse in the early 80’s taking care of HIV & AIDS patients in the verybeginning. This was a devastating time for our unit as we would have young men come to our unit and in a matterof hours they would find out they had HIV then AIDS then would die. The conversations that we helped theseyoung men have were very difficult. I was there along with my peers at the time to support them, dry their tears,help them make sense of the disease, what would come next, and give them hope. We helped their wives, theirmothers and fathers and even their children come to terms with the diagnosis and how they would move forward. Iwas blessed by God to have been able to serve these patients during that time. —Terry Boys, VP Patient Care/CNO Community Mercy Health Partners Told from the Heart 13
    • Told from the Heart Miracles Do Happen Although I’ve cared for many memorable patients during nearly 30 years of nursing, one in particular stands out in my mind. TC was a 32-year-old woman with whom I never should have had contact except for a life-threatening emergency that resulted in her ending up in our Intensive Care Unit (ICU). TC was a happily married mother of two young children who was admitted to our facility to deliver her third child. ICU nurses have limited contact with those in the Mother-Baby world, which is as it should be! Unfortunately, TC developed abruption placenta, which necessitated an emergency Caesarean section. During the procedure it was noted that TC was bleeding an inordinate amount. Lab studies revealed that she had developed disseminated intravascular coagulation (DIC), a disorder that is rapidly fatal if not quickly corrected. TC was transferred from the Operating Room directly to the ICU, where I was assigned to care for her. There were so many healthcare providers in the room that I initially couldn’t even get close enough to take her vital signs! YYour Stories Orders were being thrown out faster than I could hear them: “Three units of blood,” “Four units of FFP,” “Get some cryo,” etc. TC was being mechanically ventilated, had both a Swan-Ganz catheter and arterial line, and was receiving very high doses of pressors. She was bleeding from every orifice. The only thing on which all could agree was that TC was going to die without extraordinary measures, and even that probably wouldn’t be enough to save her life. At the time of these events I noticed an extremely upset man outside TC’s room. After determining that this was TC’s husband, I asked him if he wanted to visit his wife for a short time, as long as he didn’t mind all the activity. He immediately went to TC’s bedside & begged her to pull through. Seeing him hovering over her with such destitu- tion on his face made the situation very clear to me. This was a young mother & wife who was a person of great importance to those who loved her. Because of the acuity of TC’s situation, it was determined that she needed 1:1 care, so I agreed to work a double shift for continuity of care. Fourteen hours were spent hanging multiple blood products, drawing lab work, providing basic care, and consulting with physicians. These were things with which I was familiar and comfortable; the emotional aspect was the heart-wrenching and difficult part.14
    • At one point during the night, TC’s husband asked if he could bring their new baby girl to see her mother “sinceshe may never get the chance to know her.” With tears in my eyes, I encouraged him to visit. TC’s husbandbrought the tiny bundle into the room and stood away from the bedside due to the many tubes and wiresattached to his wife. After encouraging him to stand closer, he put the infant on her mother’s chest and quietlywhispered, “TC, if you can hear me I want you to know that Emily is in your arms.” YYour StoriesIt was at that exact moment that the miracle occurred. TC’s blood pressure began climbing and the bleedingslowed down. Within minutes her eyes opened up as she smiled at her husband and infant. Within hours, TC wassitting up and laughing with her family.I will never know if Emily’s presence was the turning point in this remarkable story but then again, I don’t have to.Some said that TC had stabilized due to all of the care and treatment she had received, but most of us recognizeda miracle when we saw it. —Michele Collins, MSN, RN, CCRN Main Line Paoli Told from the Heart 15
    • Told from the Heart Caring for Young and Old Alike Happy nurses month to all nurses everywhere. We are a diverse group who has come together for one purpose: to make a difference in someone’s life and make that life the best it can be. Everyone does not return to the 100% healthy person they were; we hope to maximize what that person has left in them to live. I was six when I realized I wanted to be a nurse and I was 28 before I was able to go to college to fulfill my dream. I wanted to help people; I saw nurses make people smile and everyday brings tons of them. There are tears, and that’s ok, too. Someone lets you into their life and you are richer for having the experience. Memorable patients fill my nursing career. The 16 year old who came in to deliver a baby, scared, and alone. I stayed with her the whole time, reassuring her, explaining every step and what was happening. I received a card from her a week later thanking me for being there for her; that was 20 years ago. As an active duty Air Force nurse, Your Stories I cared for the young to the retired providing complex medical treatments to providing only comfort to a dying patient. I would not trade any of my experiences or the people I have met. —Debra Nixon, Assistant Chief Nurse, Acute Care James A. Haley VAMC16
    • ™Improving both your quality of life and your bottom line. ™ www.concerro.com