Teamwork Is An Individual Skill How To Build Any Team Any Time

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  • 1. What is a Team? When a group of individuals responds successfully to the opportunity presented by shared responsibility. (Individuals make a huge difference in the success or failure of teams.) Problems Between X X X X The Greatest Opportunity to Add Value Is Not Assigned to Anyone. Dawning of the Age of Integrity 1980 TQM / Quality Circles / Continuous Improvement Exce
  • 2. ence / Close to the Customer / MBWA / Action Bias Concurrent/Simultaneous Engineering Teams & Projects Collaborations / R & D Consortia Flattening / Process Re-Engineering Partnering (Supply Chain, Construction) Lean Agile / Scrum / XP Dawning of the Age of Integrity 1980 Increasing interdependence Collaboration / Partnering / Trust  Openness / Transparency / Visibility  Adaptive / Iterative / Evolving  Awareness / Learning / Facing Reality  i.e., humaneness & performance 4
  • 3. 4X4 Tic Tac Toe Rules 1. Objective: Maximize your score. 2. Take Turns Scoring 4 in a row = 50 3 in a row = 40 Responses to Interdependence Isolate or Integrate Power Economics and Organizing Power Over Power With Power To/By Project/Process Teams Cross-Functional Teams Exchange Integrative Supply Chain Partnering Authority Power Merger Integration Power Power Lean/Agile/Concurrent, etc. Leadership Development Change Management Culture Building from the book Three Faces of Power, Kenneth Boulding
  • 4. Fundamental Problem ACCOUNTABILITY ≠ RESPONSIBILITY 9 Experts Say “First Take Responsibility” B u t t h e y d o n ’ t s a y h o w. Problem-Owning Leverages Problem-Solving Effort Prob lem-S olvin g Sk ill Prob Problem lem Ownership Problem-Owning Leverages Problem-Solving m le Prob Effort skill olving lem-s Prob Problem Ownership
  • 5. How You Respond to a Problem PROBLEM How You Respond to a Problem OBLIGATION SHAME JUSTIFY LAY BLAME PROBLEM How You Respond to a Problem The Responsibility Process™ RESPONSIBILITY OBLIGATION QUIT SHAME No personal JUSTIFY learning occurs here. LAY BLAME PROBLEM DENIAL
  • 6. (Re)Definition Re·spon·si·bil·i·ty   Owning your power and ability to create, choose, and attract. Task Functional Adaptive Skills Building Blocks Keys to Responsibility™ 1. INTENTION 2. AWARENESS 3. CONFRONT
  • 7. Results Awareness The Keys to Responsibility™ unlock: Learning  Essential Self-Discipline  Fundamental Leadership mind-set Choice  Radical Innovation and Execution.  Rapid Truth-Telling. Anxiety What if leaders and fo
  • 8. owers: Freedom  Owned problems twice as fast?  Solved them twice as fast? Authenticity  With solutions twice as good? And,  Felt twice as committed? Power Organizational Results • Development team reduced • Chairman notices immediate time to market by 40% behavior change in senior executives • All new software engineering managers fully functional in • Middle managers resolve half the usual time normally persistent problems in minutes rather than months • CMMI 3 achieved in a Fortune 250 IT department in • Gallup Workplace Quality record time Scorecard up significantly on 10 of 12 engagement metrics • R&D organization increases participation and decision • Individuals report increased making simultaneously clarity and resourcefulness Why It Works • Redefines responsibility properly as a natural human process which comes alive in our language. • It’s about an adaptive mindset and culture not task skiquot;s • Honors people and interactions. Ranked Discriminators of Most and Least Effective Knowledge Teams Trust Goodwill/Cooperation Clarity of Purpose Information Available Inspirational Leadership Group Brainstorming Respect for Individuals Conflict Management Team Learning Autonomy Project Leadership Alignment of Values Climate for Creativity Equipment & Facilities Appropriate Pressure Market/Client Awareness Scientific/Tech. Expertise 1 2 3 0 4 The Great Teams Project (
  • 9. The Great Teams Project ( Knowledge Team Trust Effectiveness Dynamics Profile (KTEP) Factor Goodwill & Respect for Correlations Cooperation Individuals Conflict Management Team Brainstorming Processes Creative Team Dialogue Learning Information Sharing Inspirational Leadership Leadership > 0.70 Clarity of Project Purpose Management 0.60 to 0.69 0.55 to 0.59 Team Orientation Process™ Start 1. Get in the same boat together 2. Align wins 3. Make and keep agreements 4. Find a clear and elevating goal 5. Inventory strengths and honor differences Does the team have direction No and energy? Go! Yes Apply this with me at Common Task Specification What must we do that is: – bigger than any of us, – requires all of us, and – none of us can claim victory until we are done? Note: this will only be achieved in dialog
  • 10. Team Orientation Process™ Start 1. Get in the same boat together 2. Align wins 3. Make and keep agreements 4. Find a clear and elevating goal 5. Inventory strengths and honor differences Does the team have direction No and energy? Go! Yes Easy Change for Executives Executive What agile practices are most session at important for executives? Agile2007 1. Few clear priorities (less is more) 2. Meeting Rhythms (the daily “huddle”, weekly, monthly— more and much better meetings!) 3. Backlog (log the wish-list) Mastering The Rockefeller Habits • Priorities – Core Values – One-page strategic plan – Organizational alignment • Data Verne Harnish, Mastering the Rockefeller Habits – transparency – truth • Rhythm – Weekly meetings – Daily Huddles Results with Shared Responsibility  Aligning and Re-aligning  Engaging  Building Trust  Motivating Peers  Making and Keeping Agreements  Goal Setting  Decision Making  Negotiating  Resolving Conflict  Feedback and Difficult Behavior 32
  • 11. Details • get my slides later today at • Check out • Start practicing ON SI VI I see the Responsibility Process poster hanging in every office, classroom, kitchen, and church in the world. 34