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CM10 Gov. 2.0 Dustin Haisler






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  • Phil With traditional means of communication, you are unaware of who receives your message.
  • Phil With web 2.0, you know who your audience is and you can even track how your initial message is continuing to spread.

CM10 Gov. 2.0 Dustin Haisler CM10 Gov. 2.0 Dustin Haisler Presentation Transcript

  • Going Beta : Government 2.0 CommunityMatters #CM10Conf
  • Gov 1.0 by   Kecko by   mlovitt Gov 2.0
  • Traditional Means of Citizen Interaction CITIZENS CITY GOVERNMENT
  • Interaction With Gov 2.0 Tools CITIZENS CITY GOVERNMENT
  • Can Citizens Really Help Us? Flickr: mararie Yes , But They Need Direction
  • Current Government Innovation? http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
  • The Platform www.ManorLabs.org
  • Manor’s Innovation Process 1 2 3 4
  • Step 1- Submit Idea 1 1 STAGE
  • Step 2- Idea Vetted By Participants 1 STAGE
  • Step 3- Reviewed By Department 2 STAGE Is There Enough Information To Proceed? YES or NO
  • Step 3- Reviewed By Innovation Committee 3 STAGE
  • Step 4- Implemented or Aborted Flickr: camknows 4 STAGE
  • Innovation Process Recap
  • What’s The Difference From Other Platforms?
  • Powered By Ideascale
  • Powered By Spigit
  • How Do You Make It Sustainable? Answer: Game Mechanics
  • Rewarding Civic Engagement Users Receive “Innobucks” For Participation (Which Can Be Traded In For Real Products)
  • How Are They Rewarded?
    • Innobucks
      • A virtual online currency that can be traded in for real tangible products and services from the Manor Labs storefront.
    • Users receive Innobucks in various quantities depending upon the action they complete.
      • For example: Users receive 5,000 Innobucks when submitting an idea for us to consider.
    Twitter @manorlabs Web www.manorlabs.org
  • What Are Some Of The Tangible Benefits?
    • $25 Gift Certificate To Restaurant
    • Ride-out With Chief of Police
    • Week Named In Your Honor
    • Be Mayor For A Day
  • How Else Can This Be Applied?
  • In-Field Example MANOR DIGITAL STOP
    • 24 QR-Codes (15 Equipped with RFID) Currently Deployed.
    • Current Codes Are Deployed On City Projects, Places of Interest, City Buildings, and even a Lift Station.
    • Businesses/Developer Training Program
    • Pilot Testing 20 Additional QR-Codes Affixed To City Vehicles.
    Total Cost of Program (Phase 1)? $400.00
  • Other Civic Technology
  • Can This Be Replicated?
  • Did I Mention It Was All Done In Under 1 Month ! www.betacities.org For More Information Visit
  • http://scr.bi/gov20makeover What We Did What Made It Happen Cost Website Wordpress + GovFresh Theme Free + Domain/Hosting Citizen Reporting (Distributed 311) System SeeClickFix Starts at $40 per month QR-codes ZXing Only the cost of printing Idea Platform Spigit Starts at $499 per month E-Forms + Processes Firmstep Starts at $300 per month Open Data Socrata Free Version Available. Plans start at $499 per month Open Crime Information CrimeReports Starts at $99 per month E-mail Google Apps Standard Free (Up to 50 users) Social Media ( Facebook / Twitter ) Facebook / Twitter Free Document Management (Internal) Google Docs Free (Up to 50 users) Online Records Retention (Internal) PageFreezer Starts at $199 per month Emergency Management Support (Internal) DHS First Responders Communities of Practice Free for first responders. Project Management (Internal) Manymoon Free Mobile City Application DotGov Free VoIP Cloud Phone System (Internal) MuniVox + Tropo Free
  • Starting Points
    • Form an Internal Innovation Committee (Start Within Your Own Department)
    • Find A Platform To Help Harness/Manage Ideas
    • Start Small With R&D
    • Find Higher Education Institutions & Private Companies To Partner With
    • Cookie Cut (Learn What Others Have Done, And Apply It)
  • Our Challenges
    • Internal Culture
    • Solution: Executive Sponsor- ‘Open Leadership’
    • External Culture
    • Solution: Reaching Out In Existing Channels
    • Dustin Haisler, Assistant City Manager & CIO
    • (512) 272-5555
    • [email_address]
    Text “Haisler” To 50500 For My Contact Information .org