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D2 1015 jim hassell Presentation Transcript

  • 1. Comms Day Melbourne Congress 2012 Jim Hassell 10th October 2012This document sets out NBN Co’s proposals in respect of certain aspects of the National Broadband Network. The contents of this document represent NBN Co’s currentposition on the subject matter of this document. The contents of this document should not be relied upon by our stakeholders (or any other persons) as representingNBN Co’s final position on the subject matter of this document, except where stated otherwise. NBN Co’s position on the subject matter of this document may also beimpacted by legislative and regulatory developments in respect of the National Broadband Network. All prices shown in this document are exclusive of GST.NBN Co 2012
  • 2. NBN Co Premises PassedNBN Co 2012 10 Oct 12 Jim Hassell Page 2
  • 3. Premises Passed and Work CommencedNBN Co 2012 10 Oct 12 Jim Hassell Page 3
  • 4. Premises Passed and Work Commenced by July 2015NBN Co 2012 10 Oct 12 Jim Hassell Page 4
  • 5. NBN Co Active Premises Connected 30,000 25,000 20,000 15,000 10,000 5,000 0 Apr 11 Dec 11 Mar 12 Jun 12 Sep 12NBN Co 2012 10 Oct 12 Jim Hassell Page 5
  • 6. Speed Demand – AVC Profile 100% 90% 18% 80% 5% 1% 44% 70% 27% 60% 7% 50% 2% 40% 30% 32% 49% 20% 10% 15% 0% Corporate Plan - Sep-12 Sep-12 12/1 Mbps 25/5 Mbps 25/10 Mbps 50/20 Mbps 100/40 MbpsNBN Co 2012 10 Oct 12 Jim Hassell Page 6
  • 7. Understanding the End-User Market - Rollout Profiling 2011 Census data used to generate a snapshot of all FSA across the country Equivalent to Census community profiles but within NBN rollout boundaries Summaries consider both residential and business market Available at the FSAM level, with the ability to aggregate up as far as the POI levelNBN Co 2012 10 Oct 12 Jim Hassell Page 7
  • 8. Understanding the End-User Market – South Morang 76% of 38% of residents households have speak a broadband language other than English at 90% of dwellings home are stand alone houses Most common other languages 37% of families -Italian have children - Macedonian - Greek 10% of residents are over 65yrs Median weekly household Mix of income above businesses average at $1,382NBN Co 2012 10 Oct 12 Jim Hassell Page 8
  • 9. THANK YOU... “The first step in exceeding your customers’ expectations is to understand them” - Roy H Williams, Author & Founder of the Wizard Education Academy “It is a cracker. It is less expensive, faster, more reliable etc” “Speed has been great, especially video quality.” “Good value; good service” “Excellent speed and reliability” “Dont want to go back to ADSL or Cable ever again” “FTTH is great - Im setting up a small business (in software development) based on the fact I have fibre” “Future potential of service is exciting - will be a must have for most households.” “The speed and reliability are second-to-none” “I love it. Its fast, reliable and future proofs my communications needs”NBN Co 2012 10 Oct 12 Jim Hassell Page 9
  • 10. Increased positivity – unprompted support Do you have a positive or negative opinion of the National Broadband Network or NBN? Total positive Total negative Unsure Feb-11 Apr-11 May-11 Jul-11 Sep-11 Dec-11 Mar-12 Apr-12 May-12NBN Co 2012 10 Oct 12 Jim Hassell Page 10
  • 11. Key Commitments in Special Access Undertaking • Service description. • Price terms and conditions. • Service Levels. • ACCC oversight or recourse. • Cost recovery and prudency – Module 1 and beyond. • Product development and withdrawal. • Non-price terms and conditions. • Reviews half way through Module 1. • Enhanced compliance (extensive reporting).NBN Co 2012 10 Oct 12 Jim Hassell Page 11
  • 12. NBN Co Collaboration Forums • Product Development Forum • Operational Interaction Forum • B2B Forum • Service Portal Forum • Contract Development Forum • Customer Research • Public Information on MigrationNBN Co 2012 10 Oct 12 Jim Hassell Page 12
  • 13. Results of Collaboration • Multicast – new entry level tier • CVC – Transitional rebate during network build • Wholesale Broadband Agreement & Timing • New Product features – Out of band DTMFNBN Co 2012 10 Oct 12 Jim Hassell Page 13
  • 14. Comms Day Melbourne Congress 2012 Jim Hassell 10th October 2012NBN Co 2012
  • 15. NBN Co 2012
  • 16. NBN Co 2012
  • 17. NBN Co 2012
  • 18. Communications Experience – 1st FSAM in a FSA Source: PMO & Construction Relations. Indicative timings only Planning & Early Engagement Design Admin Build Test Service Availability Migration TUSMA 3 months 3 months 1 month 7 months 1 month 12 months 6 months Design, (varied)Construct,Operations Map Ready PCD install for release commences Service Clear air for RSP activities Print - construction notice based on activation profile 3 months Direct Comms 12 months Direct Comms 1st FSAM Comms Online (Maps released) Shopping Centre kiosks Shopping Centre kiosks NBN is coming to your branded, with 1800# call Additional comms TBC TUSMA comms TBC area direct comms RFS Direct Comms Construction notices – Sub-Contractors: NBN Print / Radio door drops, door knock PR / media PR / media PR / media PR / media Direct Comms PCD notice–20 days prior Calling cards post PCD cards PIM Ongoing Comms Website (construction updates, NESB) Website (connect, NESB) LOCAL Key: DIRECT EXPERIENTIAL ONLINE ADVERTISING PRNBN Co 2012 10 Oct 12 Jim Hassell Page 18
  • 19. Speed Demand – AVC Profile Speed Comparison - NBN vs. Corporate Plan and Overall Market 0.3% 100.0% 60.0 10.6% 80.0% 48.0 35.8% 60.0% 36.0 40.0% 24.0 46.0% 14.9 20.0% 12.0 7.3% 0.0% - ABS (Dec11) NBN Corp. Plan (FY13) NBN Actuals (Sep12) 0.512 to <1.5Mbps 1.5 to <8 Mbps 8 to <24 Mbps 24 to <100Mbps 100Mbps+ Avg. Speed - Mbps (RHS) Notes: ABS based on ‘Advertised’ Broadband (excludes dial-up) download speeds ranges for Fixed and Wireless Broadband subscribers. ABS average speed is based on the weighted- average take-up and the average of speed range provided with 100Mbps used for ‘100Mbps+’ tier. NBN based on the weighted-average Fibre take-up and AVC PIR for 12/1, 25/5, 25/10, 50/20 and 100/40 Mbps tiers.NBN Co 2012 10 Oct 12 Jim Hassell Page 19
  • 20. NBN Co 2012
  • 21. NBN Co 2012