Background Investigations: A Primer for Nonprofits

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Background Investigations: A Primer for Nonprofits

Volunteers are an integral part of society. Unfortunately there is that small percent of volunteer contact that is actually harmful. Volunteers are not the only segment that nonprofits need to be concerned with. Employees and board members can also harm an organization and its clientele.

Savvy nonprofit organizations realize that there are ways to mitigate the risk of letting the wrong person be a volunteer, employee, or board member; in turn mitigating the risk of fraud, abuse, illegal activity, and negative influence. Background investigations are one of the best ways to mitigate those risks.

Savvy nonprofit organizations also realize that a properly implemented background investigations policy and procedure carries with it the concerns of being time consuming, requires the gathering of sensitive data, is paper heavy, and can be costly.
Learn how to implement an effective volunteer, employee and board background investigations policy and procedure, while learning the ins and outs of background investigations, how to evaluate current background investigations, and how to get buy in from within your organization to enhance or implement a background investigations program.

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  • Press Release – NYSAHAThe New York State Amateur Hockey Association has chosen Commercial Investigations as their preferred provider for background screening of volunteers, coaches, and officials because of Volunteer Screening Solutions and Cursory Indicator New York, two of its innovative new services launching this year. Joe Baudo, President of the New York State Amateur Hockey Association said “the information we are getting from the system is terrific. It has flagged those volunteers who don't meet our criteria for working with minors. It is helping us protect our youth and providing a safer environment for our sport. The entire CI staff is very responsive and helpful. It's a pleasure working with them.”
  • Background Investigations: A Primer for Nonprofits

    1. 1. AboutMeMichelle Pyan is the ownerof CI and has been a licensedprivate investigator in thestates of Wisconsin, NewYork, and Florida since 1991.She has experience in humanresources since 1993.Michelle is passionate aboutbackground investigationsand has been examining theFair Credit Reporting Actand other applicable state andfederal laws since 1998.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    2. 2. AboutUsCommercial Investigations is a New York State andFlorida State licensed private investigative agency.CI provides the Proactive Truth regarding applicants,reducing turnover and limiting exposure to civil liabilities.Services include: Employee Background Investigations Volunteer Background Investigations Board Member Background Investigations Medical Staff Background Investigations Tenant Background Investigations Merger and Acquisition Background Investigations Full Due Diligence Investigations Opposition Research and Political InvestigationsBackground Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
    3. 3. www.commercialinvestigationsllc.comCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    4. 4. AboutYouWhat are you doing today to screen volunteer applicants?Employees? Board members?How many volunteers do you handle in a year ormonthly? Employees? Board members?Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    5. 5. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com1. Are you aware of current industrystandards?2. How can you strengthen your volunteerscreening process?3. Do you have a comfortable understandingof how background investigations work?
    6. 6. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Pilferage Commercial Bribery Embezzlement Vandalism Burglary Insurance/WorkersCompensation fraud Arson Computer Fraud
    7. 7. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    8. 8. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    9. 9. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    10. 10. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Deterrent Strategy Enhances Safety Increases Productivity Reduces Turnover andTraining Costs Protects Organizationfrom Liability
    11. 11. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    12. 12. OriginCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    13. 13. Origin A multidimensional inquiry that combines ourMultijurisdictional Criminal inquiry with known aliasesprovided from our SSN & Address Informationinquiry. We report the state and the approximate date that theSSN was issued and run the SSN through the SocialSecurity Administration’s Death Master File. Next, we run the SSN trace to obtain a list of aliasnames, including maiden names. Then use this information to make a final passthrough our Multijurisdictional Criminal inquiryinstant database on the primary name supplied and allaliases revealed in the SSN & Address Information.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    14. 14. Cursory IndicatorNew YorkCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    15. 15. CursoryIndicatorNew York In July 2011, Commercial Investigations launchedCursory Indicator New York, after being indevelopment since 1999. Commercial Investigations worked with New YorkState law enforcement to bring this to the non-lawenforcement world. Commercial Investigations is the exclusive provider ofCursory Indicator New York to its clients and otherbackground screening organizations.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    16. 16. CursoryIndicatorNew York Proprietary inquiry allows CI clients to quickly assesswhen additional criminal record research is needed inNew York. Positively identifies the subject. CIs expert investigative staff handles the tieredinquiry. Automatically proceeds to tier two if CursoryIndicator New York indicates that it is necessary toperform more comprehensive inquiries.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    17. 17. CursoryIndicatorNew YorkWhy consider Cursory Indicator New York: New York Statewide Law Enforcement Criminal Dataavailable in one Inquiry to Non Law EnforcementEntities Cost Effective Tiered System indicates when more comprehensiveInquiries are needed Positively identifies the subject Includes Misdemeanor and Felony Convictions Discloses Misdemeanor Convictions that might bemissed in County Criminal searches Reduces costs associated with New York Statewide(OCA) searches Most results available within 2 to 4 Hours Fair Credit Reporting Act (FCRA) Compliant Proprietary to Commercial Investigations LLCCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    18. 18. Sex Offender RegistryCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    19. 19. SexOffenderRegistryAlthough some sex offender registry data is part of theMultijurisdictional Criminal part of Origin, howevera state specific sex offender registry inquiry is importantto cover all levels of sex offender data publicallyavailable. CI’s Sex Offender Registry inquiry helps mitigate acompany’s risk of workplace violence and potentialnegligent hiring or retention lawsuits. CI recommends that its clients conduct a SexOffender Registry inquiry in every state the subjecthas lived in, and by every name the subject has used,within the previous ten years.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    20. 20. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    21. 21.  Reveals a suspended/revoked license, patterns ofreckless behavior, insurance risks and/or substanceabuse If your employee is irresponsible or negligent, with amotor vehicle, or otherwise, your organization may beheld responsible for any accidents or incidents thatoccur as a result Motor vehicle information can be very beneficial toobtain on all applicantsCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    22. 22. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    23. 23.  Highly recommended as a minimum criminal recordsearch to ensure the discovery of any misdemeanor orfelony charges CI conducts County Criminal inquiries by submitting aquery to a professional court researcher who physicallyretrieves the records Uncovers “minor” convictions such as theft, drugpossession or shoplifting that are very relevant toemployers seeking the best applicants Examples of charges that can be revealed through aCounty Criminal Inquiry: Assault, Robbery MurderCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    24. 24.  Consists of information from the New York State Officeof Court Administration (OCA) Results include data from all 62 NY counties pertaining tomisdemeanor and felony convictions and open/pendingcases Some town and village criminal disposition data is alsoincluded. Since 2003 approximately 20% of all NY townand village Courts have been reporting disposition data toOCA All NY City and County courts are required to reportcriminal disposition data to the NYS Office of CourtAdministration Cases are updated within New York City approximatelyevery 24 hours and outside NY City at least once a weekCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    25. 25.  An important step for eliminating an employers liabilityfor negligent hiring Federal searches often reveal serious violations of federallaw that state or county searches do not encompass Examples of federal crimes: Drug trafficking Embezzlement Carjacking Kidnapping Crimes committed across state linesCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    26. 26. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    27. 27.  Provides information on individual health care providers Conducts a search of the sanction information compiledby Office of the Inspector General (OIG), GeneralServices Administration (GSA) and other federalagencies Meets requirements for sanction screening set forth inthe OIGs Compliance Program Guidance More thorough than only checking the OIG and GSAdatabases established by these governing agenciesbecause it includes historic, as well as current sanctiondata Office of the Inspector General sanctions General Services Administration sanctions State licensing agency actions Global Scan anti-terrorist dataCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    28. 28. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Reduce turnover Increase productivity and employee morale Pre-Employment Pre-Promotion Annual Physical Random Post Accident
    29. 29. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Access to company or customer cash, assets, credit cards,valuables or confidential information Can demonstrate responsibility and reliability levels Reveals if subject may be tempted to commit larcenousaction Should only be used with established company policiesand procedures
    30. 30.  Level 1 Level 2Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    31. 31.  Determine if applicant meets qualifications forposition Side-by-side of applicant supplied data to verifieddataCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    32. 32.  Validates employment including dates, position, etc. Customizable interview questionsCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    33. 33.  Comprehensive interview with subject’s references Gives information beyond facts of employment Insight into performance Information about character traits and/or habitsCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    34. 34.  CI utilizes experts of foreign court procedures Records from all 6 continents as well as Mexico,Canada, Puerto Rico CI ensures compliance with international accessand privacy data lawsCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    35. 35.  Recommended for employers in industries whichrequire employees to be certified & licensedCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    36. 36. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    37. 37. VolunteerScreeningPackagesCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    38. 38. VolunteerScreeningBestPractices& BestValueCommercial Investigations LLCwww.commercialinvestigationsllc.comOriginCursory Indicator New YorkSex Offender RegistryBackground Investigations: A Primer for Nonprofits
    39. 39. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Volunteers Employees Board Members Vendors Contract Labor Temporary Employees Clientele
    40. 40. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Time of Service Regular Intervals Random
    41. 41. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com 7 Years 10 Years All Available Years Primary Name All Names Current Jurisdiction All Jurisdictions
    42. 42. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Consent Form Request Preadverse Action Adverse Action Disclosure Request
    43. 43. Paperless SystemCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    44. 44. SampleVolunteerScreeningPortalCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    45. 45. PaperlessSystemWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    46. 46. PaperlessSystemWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    47. 47. PaperlessSystemWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    48. 48. PaperlessSystemWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    49. 49. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
    50. 50. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com
    51. 51. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    52. 52. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    53. 53. PaperlessSystemWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    54. 54. ConfirmationEmailDear Sample,Your background investigation report has been successfully ordered andforwarded to Test Customer for review. You can also see a copy of the samereport by clicking here. The entire background report may not be complete at thistime, but you can still see the status of each item and then you can check backlater, as often as you like to see the recently finished items.In order to view your report you will need to provide:• Report Number (listed on the subject line of this email)• Last Name• Date of Birth• Last 4 digits of your Social Security NumberIf you have any questions about the accuracy of the completed report, you maysend Test Subscriber a letter indicating the part of the report that you believe tobe incorrect to the address below. Test Subscriber will re-verify the results ifreasonable grounds exist. If parts of the report are deleted or changed due to there-verification process, you will receive a corrected report. Should you have anyquestions, please contact us at staff@commercialinvestigationsllc.com or call us at1-800-284-0906.Receipt of PaymentThank you for your payment of $24.95.Your payment authorization code is 00009999.We appreciate the opportunity to serve you!Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    55. 55. Benefits  Volunteer Enters Personal Information Eliminates Organization Data Entry for VolunteerScreenings Volunteer Owns the Information Reduces Duplication Protects Sensitive Volunteer Data Volunteer Donation Option Ensures Compliance with FCRA Volunteer Handles Dispute of Adverse DataCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    56. 56. Client Report RetrievalOptimized for Internet ExplorerCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    57. 57. ClientReportRetrievalProcessCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    58. 58. ClientReportRetrievalProcessCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    59. 59. ClientReportRetrievalProcessCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    60. 60. ClientReportRetrievalProcessCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    61. 61. Report ResultsCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    62. 62. ReportResultsWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    63. 63. ReportResultsWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    64. 64. ReportResultsWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    65. 65. ReportResultsWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    66. 66. ReportResultsWalkthroughCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    67. 67. Benefits  Volunteer Enters Personal Information Eliminates Organization Data Entry for VolunteerScreenings Volunteer Owns the Information Reduces Duplication Protects Sensitive Volunteer Data Volunteer Donation Option Ensures Compliance with FCRA Helps Avoid Negative Press with Proper Due Diligence ofScreening Volunteer Handles Dispute of Adverse DataCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    68. 68. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    69. 69. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Qualifications ComplianceFederal and State Laws National Association ofProfessional BackgroundScreeners
    70. 70. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    71. 71. Benefits of Screening your VolunteersCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    72. 72. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Discourages UndesirableApplicants Encourages OpenCommunication Eliminates Uncertainty Demonstrates Due Diligence Promotes Workplace Safety Excellent Return onInvestment
    73. 73. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Job Postings Notice aboutBackground Check Application Paperwork includeConsent Form» Discrepancies» Incomplete Information
    74. 74. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Indicates to Employeesand Applicants that PastActions are Important Provides an Opportunityfor an Applicant toDiscuss their Past Increases Moral
    75. 75. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Second Impression Confirms Applicationand Resume Industry StandardOperating Procedure
    76. 76. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Negligent Hiring Negligent Retention Negligent Referral
    77. 77. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Woman Attacked inHer Home $2.5 Million Child SexuallyAssaulted $1.75 Million Unlicensed Nurse$235,000
    78. 78. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Mitigates Risk» Abuse» Security Breaches» Identity Theft» Bad PR Everyone Feels Safer
    79. 79. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.com Peace of Mind Less than First Day’s Pay Insurance Discounts
    80. 80. Commercial Investigations LLCwww.commercialinvestigationsllc.comVolunteerScreeningPageBackground Investigations: A Primer for Nonprofits
    81. 81. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    82. 82. Background Investigations: A Primer for NonprofitsCommercial Investigations LLCwww.commercialinvestigationsllc.comhttp://www.commercialinvestigationsllc.com/DDOct2010.htmlhttp://www.commercialinvestigationsllc.com/Dues_Report_Tech_Valley_Medical_Center_10162010.pdf
    83. 83. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    84. 84. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    85. 85. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    86. 86. Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    87. 87. Wrap UpCommercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits
    88. 88. Presented by Michelle PyanPresidentLicensed Private Investigator(800) 284-0906www.commercialinvestigationsllc.comfacebook.com/commercialinvestigationsllctwitter.com/CI_LLClinkedin.com/company/commercial-investigations-llcinfo@commercialinvestigationsllc.com
    89. 89. The information provided in this presentation doesnot constitute legal or accounting advice. It is forinformation and discussion purposes only.This presentation may not be reproduced withoutthe written consent of the author.Commercial Investigations LLCwww.commercialinvestigationsllc.comBackground Investigations: A Primer for Nonprofits

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