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Skills For Developing Emotional Intelligence www.commlabindia.com
An emotion is a feeling of joy, sorrow, fear, hate, love, etc.
Effective management of one's emotions is important.
Emotional Intelligence refers to an employee’s ability and understanding of his or her emotions and those of his or her colleagues. www.commlabindia.com
It helps individuals to build and maintain relations with their peers and superiors.
It helps in managing teams effectively for producing good results.
A high Emotional Quotient (EQ) has been identified as a key factor in leadership success. www.commlabindia.com
It is directly related to the performance and success of an organization.
On the whole, Emotional Intelligence is the clever use of one’s emotions.
Devaluing emotional quotient results in suppressing emotions, feelings and the zeal to work towards any goal.
Intelligence Quotient (IQ) defines the level of intelligence an employee has to understand, interpret and implement his/her knowledge in varied situations leading to personal as well as the company’s growth.
IQ is mainly used to measure one’s cognitive capabilities.
However, an individual’s success rate at work depends on his or her EQ and IQ in the ratio of 80:20.
A good manager can get by with an average IQ but needs a higher-than-average EQ.
An employee with higher EI can convince his or her colleague(s) about a certain argument by appealing to their emotions.
Characteristics of High Emotional Intelligence