Does Your Online Product Training Use Rapid Authoring Tools Wisely?

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Learn how to use elements in authoring tools for product training effectively.
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Does Your Online Product Training Use Rapid Authoring Tools Wisely?

  1. 1. • Training on products needs to be continuous process. • Content needs to be periodically updated because product features and customer expectations are changing by the day.
  2. 2. • How can training be provided on continually?
  3. 3. • Rapid authoring tools enable delivering product training just-in-time.
  4. 4. Rapid authoring tools • Have readymade templates, elements and features to facilitate quick course development.
  5. 5. • What is the yardstick for using the features and elements in authoring tools?
  6. 6. • We can’t use ALL the elements ALL the time. • We can’t use just one or two elements ALL the time.
  7. 7. • Judicious use of elements and features provided by authoring tools. • Inappropriate use of elements mars learning experience.
  8. 8. Effective use of authoring tools features in product training.
  9. 9. Infographics:
  10. 10. Infographics: • Product comparisons • Feature comparison of products • Step-by-step installation guides
  11. 11. Process Flowchart
  12. 12. Process Flowchart • How to assemble a product • Troubleshooting steps • Assembling/ Maintenance
  13. 13. Tabs:
  14. 14. Tabs: • Features • Advantages • Benefits
  15. 15. Tables:
  16. 16. Tables: • Comparisons between different models • Comparisons with products of competition
  17. 17. Hotspots:
  18. 18. Hotspots: • Showcasing different parts of a product. • Explain a particular part of a product.
  19. 19. Slideshow:
  20. 20. Slideshow: • Summary of key features • Overall benefits of product • Examples of how products benefit customers
  21. 21. Technical Animations:
  22. 22. Technical Animations: • Handling of an equipment • Assembling products • Usage guidelines
  23. 23. Conclusion • Authoring tools provide innumerable options to showcase content in an attractive and appealing manner. • They can make product training courses very effective catering to the unique requirements of sales and service professionals.
  24. 24. To read articles on similar topics, please visit blog.commlabindia.com THANK YOU

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