DMedia Case Study

Case studyDMedia Group S.p.A.Client DMedia Group S.p.A. is the leading local media groupDMedia Group S.p.A. in north-west Italy, consisting of 42 publications andSector the leading regional weekly in terms of distribution, inPublishing Europe, with a circulation of 600,000 copies, over 3.5Offices million weekly readers and a vast network ofMerate, Milan, local media group in advertising sales agents.north-west Italy.Employees Market decentralised locations, which700 were unable to receive an DMedia Group S.p.A., a subsidiary acceptable service. TheRequirements of DMail Group S.p.A. listed on the publishing activity of DMediaStable and reliable network Star segment of the Italian stock Group anticipates network trafficsolutions for the network of exchange, directly controls spikes on certain days of thecompanies belonging to the Group. iNetweeK Media Locali, the leading week, especially at weekends, local media group in north-west when the material collected mustSolution Italy. The group consists of 42 be sent to the networkManaged Networking companies dealing with printing publications and the leading regional weekly in terms of and distribution. The Group ownsProducts and services 43 weekly titles, of which 36 are distribution, in Europe, with a• Colt IP VPN sold in newsagents and over Colt IP Access circulation of 600,000 copies, over• 600,000 copies are distributed• Application solutions 3.5 million weekly readers and a network of advertising sales agents weekly. This volume of activity• Application Aware Networking spread widely across the different requires a ﬂexible network that isBeneﬁts areas covered. In 2009, DMedia available at all times. In addition, Group had a total turnover of 30 DMedia Group needed to monitor• Transition to a single manager• Network reliability for all network million Euros. network traffic in order to sites optimise the use of resources and• Peak workload management bandwidth. After carefully Business requirements analysing the options proposed• Prompt technical support• Real-time statistics on service by Colt and other market performance and bandwidth use Before turning to Colt, DMedia operators, DMedia Group chose Group had a VPN network in VGP Colt because it was capable of mode, belonging to two different offering business continuity, high operators, which was not capable standards of quality and prompt of guaranteeing adequate levels of assistance all at the same time. To quality, speed and performance. monitor network traffic, Colt The biggest inefficiencies were in recommended the Ipanema managing trouble ticketing and in solution as it is capable of the poor coverage of some guaranteeing system governance.

// The Colt IP VPN and IP Access solutions have changed the life of our network for the better. We now have a reliable and flexible network, capable of supporting heavy traffic during peaks of activity, with a continuously high quality of service. Thanks to the Ipanema services we can also monitor network use in an extremely accurate and regular way and have governance of the entire system. // Mauro Toselli IT Manager DMedia Group Negotiations began in early 2010 supplemented by Ipanemas and concluded at the end of June Application Performance and the new network started Management services used to working at full capacity from monitor network traffic and to find September 2010. out about any critical points in real time in order to be able to plan The solution offered by Colt interventions promptly and cost-effectively. One of the DMedia groups subsidiaries had already worked Results achieved with Colt which meant that Colt could provide excellent references; In January 2011, a first network this was further reinforced by the check-up was performed and its opinion of the internal IT division reliability proved to have who affirmed the high significantly improved compared technological value of the with the past. The transition to a solutions offered. single manager ensures that the service delivered is more DMedia Group selected Colt IP transparent. VPN and Colt IP Access. Colt IP VPN offers a fully managed The Colt network infrastructure networking IP solution that is ideal supports the distribution of the for companies such as DMedia applications and strengthens the Group that have multiple cloud computing services, allowing branch/subsidiary locations and a workers to connect from anywhere staff of 700 people including in the world to the main iNetweeK employees, journalists and sales site and access in real time all the staff, many of whom work information they need to carry out externally and need to be able to their work. access the company network at In addition, the decentralised any time wherever they may be. locations, which previously The solution offers an MPLS complained of the inefficiency of service that includes options such the service, enjoy constant, as 5 levels of Class of Service, a high-quality bandwidth. Thanks to 24/7/365 helpdesk facility and an the quality survey carried out by online web portal to analyse the Ipanema, DMedia Group is now in network status. With Colt IP a position to know - through Access, DMedia Group has access detailed statistics - which to dedicated Internet and applications are being used, how continuously available high-speed much bandwidth they occupy and connectivity, together with high if there are any bottlenecks. This levels of customer service and allows them to plan network use strict Service Level Agreements and optimise costs; the impact on (SLA). the financial side is also plain to see given that it is a flat-rate In implementing the new solutions, service where you pay for what DMedia and Colt started by you use. analysing the specific requirements of the Groups For DMedia Group the network branch/subsidiary locations; these governance is equivalent to a were subsequently connected to a double guarantee of reliability and single star centre that delivers the transparency. services and is based at Media Group S.p.A.s head office in Merate. The Colt solutions were© 2012 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved.

// The strengths of the Colt solutions are the after-sales and customer service quality, scalability, network governance, as well as stronger SLAs. In our work, productivity and business continuity are fundamental and there is no planned downtime // Mauro Toselli IT Manager DMedia Group Next steps And yet more The DMedia group is expanding To learn more about Colt and its fast, both in Italy and abroad. The services visit www.colt.net. projects that will involve the network in the current year and in Contact details: 2012 will continue this trend and Tel: 800 909 319 will focus on mobile applications Email: it.info@colt.net that will allow offices and editorial departments to be decentralised Next step and workers spread across the To arrange a consultation or to country to be reached even faster discuss how Colt can help you: and more comprehensively. Visit: www.colt.net “The plan to pass over to Colt as our single manager is the result of our search for an efficient and reliable network that is capable of supporting the publishing requirements of the third millennium. Today the medium is faster than the news itself and Colt guarantees us stability, support and control at the same time. Furthermore, we have been supported by technically competent and exemplary staff, which has allowed us to achieve our planned objectives with great energy," said Toselli in conclusion.© 2012 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved. Index ref no: 2012/02/IT/EN

DMedia Case Study

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