Case study
Domino finds an equal partner
to support its growing business
Customer name
Domino
Business
Interactive agency
...
© 2013 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved.
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Interactive agency Domino relies on Colt to help it transform communications into business growth

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Domino creates interactive communication projects that help its clients grow their business. The agency specialises in integrating a client’s multiple touchpoints using interactive techniques

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Interactive agency Domino relies on Colt to help it transform communications into business growth

  1. 1. Case study Domino finds an equal partner to support its growing business Customer name Domino Business Interactive agency Sector Media Challenge To run interactive digital marketing campaigns to help high-profile clients grow their business. Products and services Data Centre Services, Connectivity Services Partner Mirco Kappa Interactive agency Domino relies on Colt to help it transform communications into business growth Domino creates interactive communication projects that help its clients grow their business. The agency specialises in integrating a client’s multiple touchpoints using interactive techniques in order to drive business development, and provides end-to-end project management. Based in the Italian city of Turin, Domino is well known both in Italy and in other European countries. It enjoys a strong rate of growth, with an expected increase in sales this year of around 20%. A collaboration that goes from strength to strength For over a decade, Colt’s ICT services have underpinned Domino’s business. The collaboration started with IP Access, developed with colocation services, and has now evolved into a fully managed IT platform and network infrastructure. A few years ago Domino considered changing its service provider, concerned that Colt’s solutions might be more sophisticated than it really needed. However, rapid acquisition of a number of high-profile enterprise clients and consequent growth in the volume of complex projects undertaken convinced Domino to continue – and develop – its relationship with Colt. This decision was based to a large extent on the superior SLA offered by Colt that bolstered Domino’s confidence in its ability to support the needs of even its most demanding clients. In addition, Domino was impressed by Colt’s sales and consulting teams, who follow Colt’s proactive model for assessing customers’ priorities and designing and delivering solutions to fit. “We’ve never regretted our decision to stay with Colt,” says Emiliano Cianci, Delivery and Technology Partner at Domino. “I don’t know how we’d manage our business without our Colt services: they’re a mission-critical investment for us.”
  2. 2. © 2013 Colt Technology Services Group Limited. The Colt name and logos are trade marks. All rights reserved. to, its end-to-end SLA, and its responsiveness to customers’ needs. It’s a combination of capabilities that makes Cianci feel confident about entrusting the most critical non-core elements of Domino’s business to Colt. “Colt is a reliable partner that has enabled us to unify and integrate our IT and communications. It’s a trusted partnership without a single weak point,” says Cianci. “After all, you don’t put your critical ICT infrastructure into just anybody’s hands: it’s a ‘choice for life’ so you need to be 100% confident – as we are with Colt.” Contact details Tel: 800 909 319 Email: it.info@colt.net Visit: www.colt.net/it // You don’t put your critical ICT infrastructure into just anybody’s hands: it’s a ‘choice for life’ so you need to be 100% confident – as we are with Colt. // Emiliano Cianci Delivery and Technology Partner Domino Performance you can count on “Colt’s services are based on advanced technology and are competitively priced,” continues Cianci. “It’s hard to imagine a more capable or attentive provider, which is why we now rely on them to supply and manage our entire ICT infrastructure.” For Domino’s clients, brand image and reputation are paramount: Domino can’t afford to let them down. It therefore counts on Colt for reliable, resilient, high- performance networking and IT services, backed by responsive operational support. Scalability to support growth The modular nature of the Colt managed solution provides Domino with an IT and networking infrastructure that can easily scale to keep pace with Domino’s business expansion plans. For example, when Domino acquired Faber Adv in Venice, it simply implemented a Colt link between the new site and the Colt data centre to integrate the Venice office onto the network, achieving a seamless workflow without relocating any people or equipment. To accommodate the growing volumes of traffic being carried on that link, Domino and Colt are now planning a bandwidth upgrade. A trusted partnership for the future In Cianci’s opinion, Colt’s main strengths lie in its wholly owned network, its strong European presence that enables it to support Domino wherever it expands CCS_2013_08_EN

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