Assess Overview


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Assess Overview

  1. 1. Using ASSESS Systems within the Talent Management Process Colorado Assessments, LLC 800-223-6567
  2. 2. Agenda  Who We Are – Colorado Assessments, LLC and ASSESS Systems  Our approach to competencies & ASSESS Systems  Define Success – ASSESS Competency Library & Modeling Process  Hire & Promote the Best – using ASSESS in the Recruitment Process ASSESS Personality Selection assessment  Develop Excellence – using ASSESS in the Development Process ASSESS Personality Development assessment ASSESS 360 assessment Focus 360 ASSESS Review  Other Issues 2
  3. 3. Who We Are  Assess Systems & Colorado Assessments, LLC. Developers of ASSESS Systems International company providing state-of-the-art, targeted selection and development solutions A team of organizational psychologists, software engineers, designers and service professional Test validation focusing on criterion-related validation (i.e., predicting job performance measures) Rigorous, on-going programs of research and development for US and international markets
  5. 5. History of ASSESS  1970’s - Developed an “expert system” Assessment Computerized Based on the GZTS, the DFO and intellectual ability tests Expertise Systems Test scores and personality profile results were “read” and interpreted by the system to produce an evaluation report ASSESS Helped to train new psychologists to become expert judges  1986 - Created the ASSESS System based on recognizing this internal tool would satisfy a market need for an inexpensive, automated assessment product. PC software for DOS.  1996 - Released the Windows version of ASSESS shortening test battery and improving report format.  1999 - Launched Internet version of ASSESS allowing 24/7 access and centralized database.  2003 - Released the next generation of ASSESS. Mapped Personality Assessment to Competency Models Added More Scales Offered More Languages Included Competency Modeling module to support the process  2004 - Released the ASSESS 360 module  2008 – Released ASSESS Progress 5
  6. 6. Our Approach  Competency Models are the beginning not the destination!  Models must be practical, usable and useful.  We empower clients!  Focus on business results. 6
  7. 7. ASSESS Systems – A Hire to Retire System! Succession Planning/ Attract Select Performance Career Development Competency Builder ASSESS Selection ASSESS 360° ASSESS Development ASSESS Review Assess future Assess current Efficient process for performance against the Assess potential against translating business potential against the competency model. company’s competency other company strategy to model and behavioral competency model s to competency models. standards. determine high potentials and prepare Creating the blueprint them for next steps. Strategic Competency Models Operational Tactical 7
  8. 8. Where to Use Competency Models  Senior Management  Mid Manager/Supervisor  Sales  Technical/Professional  Frontline Staff - Any Position - 8
  9. 9. A Useful Competency Model will…  Align people within positions to achieve business goals.  Identify intellectual, personal and technical factors critical to job success.  Provide “tools” to assess those factors for hiring, development and succession planning.  Differentiate between the trivial many and the vital few. 9
  10. 10. Common Errors in Competency Development  Too many competencies  No implementation tools or plan  No buy-in from management  Failure to connect to business goals  Trying to stretch the model too far 10
  11. 11. ASSESS – Define Success ASSESS aligns people with business strategy to achieve success. ASSESS is easily customized to your model of success. If you already have a competency model defined, ASSESS reports can be linked to your existing model. Or, use our Competency Modeling process to quickly and easily build (or revise) a model. Competency modeling is a facilitated process with your internal content experts which: aligns people-strategy with business-strategy defines the competencies that are important for success in a role. Use and customize competencies from the ASSESS Competency Library Add custom competencies as needed Customize ASSESS selection and development reports and Assess360 to focus on the key competencies 11
  12. 12. What is a Competency?  A cluster of innate and learned characteristics that lead to effective behaviors and outcomes on the job. 12
  13. 13. ASSESS Competency Library  The ASSESS Competency Model Builder uses 38 competencies grouped into three general areas: Thinking Working Relating  Custom competencies easily integrated into the Model Builder.  Or use Standard Competency models built into ASSESS Executive Manager Supervisor Sales Manager Individual Contributor 13
  14. 14. Competency Modeling Process  Job Discussion Identify Outcomes and related Behaviors  Competency Identification Three Sorting Exercises using Competency Library  Competency Verification Close the loop by linking back to the job  Add Additional Competencies  Competency Refinement Tailor to the organization  Assessment Customization Interview Guide
  15. 15. ASSESS Provides feedback on the Whole Person Potential (ASSESS Personality for Selection & Development) & Performance (ASSESS 360°) 15
  16. 16. ASSESS – Hire/Promote the Best ASSESS integrates a series of assessments to evaluate job fit based on YOUR model of success. Feedback regarding work-related personality and intellectual abilities Competency-based reports provide additional insight into those factors that help or hinder the display of job-specific competencies Structured Interview Guides and Interview Probes to facilitate the interview process Management Suggestions to help with on-boarding new hires Additional Customization options: validate a success profile, develop custom norms 16
  17. 17. ASSESS Personality Assessment  Optional intellectual ability assessment  Measures 25+ characteristics which impact behavior  Reports interpret these results in the context of the desired competencies  Normed against a database of professionals/managers  Available in 12 different languages  Ongoing U.S. and international validation research 17
  18. 18. Intellectual Abilities • Critical Thinking • Abstract Thinking • Mental Alertness • Verbal Comprehension ASSESS is designed to integrate seven different ability tests, a feature that is unique to our system. Depending upon the requirements of the position and the time available for testing, a candidate may be given any combination of these tests. 18
  19. 19. ASSESS Personality- Competency Linkage The foundation of the ASSESS Competency- based feedback reports is the relationship between specific personality characteristics and a particular competency. 19
  20. 20. Personality Characteristics Map to Competencies For the Competency, Driving for Results… Personality Characteristics measured in ASSESS which roll into this competency. Thinking Working Relating 20
  21. 21. Personality Characteristics Map to Competencies For the Competency, Interpersonal Communication… Personality Characteristics measured in ASSESS which roll into this competency. Thinking Working Relating 21
  22. 22. Personality Characteristics Map to Competencies For the Competency, Safety… Personality Characteristics measured in ASSESS which roll into this competency. Thinking Working Relating 22
  23. 23. Determining Competency Proficiency in ASSESS Personality 23
  24. 24. Assessment Feedback Based on the Competency Model Personality Assessment 24
  25. 25. ASSESS – Develop Excellence ASSESS includes tools to help people grow and develop in their roles. Development reports provide feedback on work-related personality and intellectual abilities along with additional insight into those factors that help or hinder the display of job specific competencies. Assess 360 reports provide targeted feedback on behavior. Group reports aid in overall team-building, and group development workshops. 25
  26. 26. The Talent Development Matrix  Will assist you to think of how to best develop all of your people regardless of their ability level  Considers both current job performance and future potential  Will help you to guide people to develop in ways that align personal needs and aptitudes with business objectives 26
  27. 27. Determining Competency Proficiency in ASSESS 360 Proficiency Ranking 27
  28. 28. Competency Personality Feedback (Potential) Competency 360 Feedback (Performance) 28
  29. 29. Competency Graphs for Development Personality Assessment Graphic shows those personality characteristics which might help or hinder the display of the competency. The colored boxes will help identify areas of strength and areas for potential development. The narrative will discuss how personal characteristics might impact behavior. Use for succession planning. 29
  30. 30. 360 Assessment Feedback Based on the Competency Model 360º Feedback  Drill down into each competency for more detailed information. 30
  31. 31. Development Suggestions based on the Competency Model Books, On-line Learning, Courses, Multimedia – updated every year by an outside firm dedicated to researching resources. As well as the ability to add company specific resources. 31
  32. 32. ASSESS Competency-Based 360 ASSESS 360 represents the next generation of multi-rater feedback tools. Like most 360° tools, Assess 360 collects and reports anonymous feedback from an individual's peers, boss, direct reports, and/or customers. But, Assess 360 is anything but typical--it offers a powerful combination of flexibility and depth of content. Easy  Completely web-based survey, administration and reporting (paper and pencil survey available)  Rate multiple people at a time, reducing administration time for raters  Allows for comparative ratings Versatile:  Use as stand-alone development tool or as the perfect compliment to the ASSESS Competency- based Development Report for coaching and workshops  Books, On-line Learning, Courses, and Multimedia suggestions can be customized to the organization Focused:  Dimensions and behaviors populated directly from your competency model  Competency Rankings  Behavior Ratings  Detailed Development Suggestions for lowest rated competencies 32  Action Planning Guidance
  33. 33. Track Progress - ASSESS 360 Focus An interim 360 assessment to measure progress made on specific competencies and behaviors. Participants select which competencies to measure and the specific behaviors tied to each competency. Assists in measuring progress on development plan. 33
  34. 34. Measure Excellence - ASSESS Progress  Facilitates thoughtful and productive development discussions Assess Progesss 34
  35. 35. Manager Resources The assessment report directs managers to a Managerial Site to assist them in using ASSESS for Selection & Coaching. 35
  36. 36. What Modules are Included in ASSESS?  Competency building module  Assessment Module  Developmental Support Module  Assess Progress Module 36
  37. 37. Consulting Services  Consulting services Competency model development Competency implementation Account Management Training & support 37
  38. 38. ASSESS Licensing & Fees  Per model fee or licensing available to allow unlimited models to be loaded into ASSESS System.  ASSESS set-up – 1 time fee includes training on using the various sites.  Reports – processed using units ASSESS Personality – 2 units/report for first report (Selection or Development) subsequent report for same person is then 1 unit (ie: Development reports) ASSESS 360 – 2 units/report ASSESS Focus360 – ½ unit/report  Certification training available for Competency Modeling Process. 38
  39. 39. Technical Implementation  Web-based application supported by a team of Bigby Havis system engineers and programmers.  As a web-based program, all ASSESS System upgrades are provided to the client at no additional cost.  Ability to provide relevant ASSESS data* via a Web ADI interface.  All ASSESS Systems data is backed up and mirrored on offsite servers for redundancy. 39
  40. 40. User Comments  How has ASSESS added value to your clients? “The ability to create custom competency models for the client. But the real ROI is creating a complete development plan and working with it. The templates for action plans and guidance on creating and using them move the process forward quickly. Developmental suggestions are valuable as well” “ASSESS is exceptionally valuable when used as an end-to-end talent management solution.” “The Customer Support provided by BHA is better than any other company. Not only the phone support when we have questions, but the ability to immediately process reports. This helps meet our customers’ needs without flinching when we have an urgent request.”  What types of projects have you used ASSESS for? “At the {client} company we were asked to provide 22 development assessments to support succession planning. I provided feedback to the CEO and President; then provided a group report for the President and his 6 key team members. This was very helpful to the client.” “We have included as part of our coaching process with clients; also used in our Group assessment (work with a leadership team of 10-15 providing individual feedback, use 360 report, sometimes development report. A group report is presented as well, helping understand group dynamics, what interventions are needed, it is really team enhancement); ASSESS is valuable in this process.”  How does it compare to other tools you have used? “All of the above, plus the ability to use the tool in selection. Once a competency model has been created for coaching and development, clients are intrigued by the ability to use the same model in selection and promotion. We’ve never had any selection tools to offer clients. “ “The materials are fantastic.” “ASSESS has the edge in customizability.” 40
  41. 41. Colorado Assessments, LLC 800-223-6567  Colorado Assessments, LLC ASSESS Certifications Strategic Success Modeling Consultant ASSESS – Standard and Advanced Certifications ASSESS Leadership Development Certification  Strategic Business Partners Bigby Havis – developers of ASSESS Systems MTC – partners in online applicant tracking system LabOne – providers of oral drug testing 41
  42. 42. Thank you for the opportunity to present ASSESS Systems to you today. Colorado Assessments, LLC 800-223-6567 42
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