From The Number 1 Recruiter to Work For Conference hosted by Colleague Software and Recruitment International > http://www.recruitment-international.co.uk/news/the-number-1-recruiter-to-work-for--22116.htm

1. Putting the cart before the horse
How Darwin attracts and retains the
talent that fuels 30% + growth

2. Darwin at a glance
At Darwin, we don’t send CV’s, we recruit
Specialist Areas; Application Development, Cloud & Infrastructure and
Telecommunications
Recruiting for Permanent and Contract roles across Europe
Over 120 skilled search consultants
4 offices; UK, Amsterdam, Munich & Zurich
In 2013 we placed candidates from 100 countries into over 1000 clients

3. Let’s dispel a myth…
Employee engagement is
might seem a cute and
fluffy topic…
It isn’t.
It’s deadly serious.

4. Some “fluff”
All true, all important, all intangible
“We want our people to be happy”
“Our business is like one big family”
“In our team, we love working together”
“We have loads of fun in our office”

5. The serious side
Every member of staff we hire, train and lose in year 1 costs us £20,000
Engaged, productive consultants pay for themselves 4 times every year
and convert 50% of net fees to profit
Internal promotions are 67% more likely to be successful than external
management hires
Teams of consultants with tenure > 1 year and who are led by promoted
managers that understand our business make twice as much per head as
other teams
Trying to prove you’ve engagement can cost more than actually doing it
Know what you want attrition to be. “Churn” is healthy when controlled

6. Put the cart before the horse
“Attraction is simply
telling people about your
retention”

7. Start with your worst critics
“Your most
unhappy people
(or customers) are
your greatest
source of
learning”

8. Finding out what doesn’t work?

9. Validate your findings
• Staff surveys
• Keep them short, simple and infrequent
• Make them multi-tiered
• Think carefully about what you want to learn
• Be prepared to share the good and bad

10. So how do we retain?
Be realistic
Visible
leadership
Excellence in
communication
Shared corporate
and people goals
Competitive and
constant reward
and recognition
Benefits that
mean
something*
Retention

11. And attraction?
Be realistic
Visible
leadership
Excellence in
communication
Shared
corporate and
people goals
Competitive
and constant
reward and
recognition
Benefits that
mean
something*
Attraction

12. It’s no secret…
Enjoyment, contentment, involvement, recognition,
attention and reward all lead to productivity –
Fact. Ask Jamie Oliver

13. Questions