Content, Collaboration & Portals


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A look at the tools, technologies, best practices and products that allow organizations to access information and manage content and interactions electronically

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  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • 10/31/09
  • Content, Collaboration & Portals

    1. 1. Content, Collaboration & Portal <ul><li>Collabera offerings </li></ul><ul><ul><ul><li>Solutions </li></ul></ul></ul><ul><ul><ul><li>Services </li></ul></ul></ul><ul><li>Success Stories </li></ul>Portal Collaboration Content
    2. 2. Content, Collaboration and Portal Set of tools, technologies, best practices and products that allow organizations to access information and manage content and interactions electronically – a definition by Gartner <ul><li>Product evaluation & selection </li></ul><ul><li>Architecture design & implementation </li></ul><ul><li>Testing and integration services </li></ul><ul><li>Product maintenance & support services </li></ul><ul><li>Out of the box configuration & product customization </li></ul><ul><li>Workflow configuration / development </li></ul><ul><li>Metadata, taxonomy management </li></ul><ul><li>User training </li></ul>Highlights Collabera advantage <ul><li>Experienced professionals working on various Content, Collaboration and Portal products </li></ul><ul><li>40+ engagements with Global 2000 organizations spanning across content lifecycle </li></ul><ul><li>Assets and frameworks to accelerate value to your business </li></ul>Collabera Expertise Tools expertise
    3. 3. Services Services Meeting your requirements across the content value chain
    4. 4. Consulting Consulting services help you define your organization's content management strategy aligned to your business objectives. An end-to-end solution comprising of assessment to map organizational content maturity & readiness, identify opportunities, recommend and design technology architecture to meet those opportunities and detailed implementation strategy Defining Org. Strategy Current State Assessment Content strategy Business Case / ROI Analysis Developing Implementation Plans Architecture & Technology Product Selection Deployment Architecture Governance Project Planning Data Strategy Assess Analyze Roadmap Implement Scope Business Drivers
    5. 5. Product Evaluation & Selection A three step approach to evaluate different products and select best-fit solution based on specific requirements <ul><li>Type of content to be managed </li></ul><ul><li>Scenarios </li></ul><ul><li>Technology stack </li></ul><ul><li>Content life cycle </li></ul><ul><li>Delivery architecture </li></ul><ul><li>Product v/s platform </li></ul><ul><li>Industry specific </li></ul><ul><li>Pricing </li></ul><ul><li>Functional requirements </li></ul><ul><li>Non functional requirements </li></ul><ul><li>Product & Vendor requirements </li></ul><ul><ul><li>Support options </li></ul></ul><ul><ul><li>Community and documentation </li></ul></ul><ul><ul><li>Product roadmap and strategy </li></ul></ul><ul><ul><li>Customer base and references </li></ul></ul><ul><ul><li>Vendor’s financials </li></ul></ul><ul><li>Setup vendor demo / POC environment </li></ul><ul><li>Develop POC </li></ul><ul><li>Document POC findings - product limitations, challenges & workarounds </li></ul><ul><li>Final recommendation </li></ul>RFI creation and release Vendor response time Scorecard Definition Vendor selection readout Vendor Selection Criteria Creation Vendor Short listing Vendor Selection Use case creation Evaluate response Vendor demo preparation time Kickoff Vendor demo and grading Vendor response due Use case to shortlisted vendors Vendor demonstrations
    6. 6. Architecture design & Implementation Architecture that aligns with your Content, Collaboration and Portal strategy <ul><li>Mapping out of the box features with requirements </li></ul><ul><li>Content organization and topology </li></ul><ul><li>Custom components </li></ul><ul><li>Product customization </li></ul><ul><li>Security (authentication and authorization) </li></ul><ul><li>Localization </li></ul><ul><li>Search, metadata and taxonomy </li></ul><ul><li>Information Architecture & SEO </li></ul><ul><li>Content delivery approach including portlets </li></ul><ul><li>Multi-channel delivery </li></ul><ul><li>Content migration approach </li></ul><ul><li>Integration </li></ul><ul><li>Sizing and deployment </li></ul><ul><li>Non-functional requirements </li></ul><ul><li>Proof of concepts </li></ul><ul><li>Detailed design </li></ul><ul><ul><li>Product installation & configuration </li></ul></ul><ul><li>Development </li></ul><ul><ul><li>Configuration solutions </li></ul></ul><ul><ul><li>Custom components </li></ul></ul><ul><ul><li>Product customization components </li></ul></ul><ul><ul><li>UI themes & SEO </li></ul></ul><ul><ul><li>Content delivery components </li></ul></ul><ul><ul><li>Metadata and search components </li></ul></ul><ul><ul><li>Integration components </li></ul></ul><ul><ul><li>Unit testing </li></ul></ul><ul><li>Integration & testing </li></ul>
    7. 7. Content Migration <ul><li>Benefits </li></ul><ul><li>Migrate content from any data source to the target CMS system </li></ul><ul><li>Significant reduction in effort over the typical manual migration effort </li></ul><ul><li>Enhance quality of the migration process by automatically applying the technical and business rules to the content </li></ul><ul><li>Log and track the complete migration process to provide a full audit trail and hence accountability of the process </li></ul>A service to migrate content from wide variety of CMS platforms / legacy websites/ data sources to a target platform <ul><li>Extract structured / unstructured content from specified source , transform the content to target platform according to business rules and then, inject the content to the target platform </li></ul><ul><li>Extract images, documents with meta information linked to the content and cross-linking them in the target platform </li></ul><ul><li>Ability to plug-in custom actions during the extraction / transformation / injection </li></ul><ul><li>Support incremental migration of content </li></ul><ul><li>Collabera’s CoreDais engine can be used to perform the content migration exercise effectively </li></ul>Highlights Website CMS File Share Target CMS Content Migration Engine
    8. 8. Integration Centralized repository <ul><li>Highlights </li></ul><ul><li>Expertise in web services to connect existing software, exchange data between different applications and different platforms </li></ul><ul><li>Evaluation and implementation of apt web analytics tool based on business size, budget and strategic considerations </li></ul><ul><li>Access control of independent systems through single sign on </li></ul><ul><li>Increase website monetization by integrating Ad servers ( 24/7RealMedia, DoubleClick) </li></ul><ul><li>Enabling e-commerce via integration of payment gateways such as Pay Pal, World Pay, CyberCash </li></ul><ul><li>Complete view of all customer interactions through CRM Integration </li></ul><ul><li>Use best of breed and legacy applications & tools without redevelopment </li></ul><ul><li>Improve business agility through easier integration of new applications, tools </li></ul><ul><li>Seamless integration across entire IT infrastructure result in improved performance and efficiency </li></ul><ul><li>Lower ongoing system administration expenses </li></ul>Benefits A set of Integration services to incorporate third party tools , home grown solutions and legacy infrastructure ECM Subscription Mgmt Web Services Web Analytics Ad Server Single Sign On 3 rd Party Tools CRM Payment Gateway
    9. 9. Maximizing value from your current IT set up <ul><li>Multi Channel/Device delivery </li></ul><ul><li>Integration service </li></ul><ul><li>Content update & publish </li></ul><ul><li>Proof reading and editing </li></ul><ul><li>Content Source management </li></ul><ul><li>Search customization </li></ul><ul><li>Reporting & Auditing </li></ul><ul><li>Maintenance / Enhancement (L1, L2, L3) </li></ul><ul><li>Approach identification </li></ul><ul><li>Build scripts </li></ul><ul><li>System Testing </li></ul><ul><li>Acceptance Testing </li></ul><ul><li>Blog management </li></ul><ul><li>Discussion forum management </li></ul><ul><li>Taxonomy import / export </li></ul><ul><li>Taxonomy definition and configuration </li></ul><ul><li>Workflow development & configuration </li></ul><ul><li>Access control </li></ul><ul><li>User administration </li></ul><ul><li>Theme & Layout creation and mgmt </li></ul><ul><li>Authoring / Presentation template creation and mgmt </li></ul>Support Services Site & Presentation Content Security & Rights Mgmt Workflow Administration Editorial Mgmt Taxonomy Mgmt Publishing & Deployment Content Migration Search Testing Support & Monitoring Web 2.0 <ul><li>Site definition </li></ul><ul><li>Content translation </li></ul><ul><li>Digital Asset Mgmt </li></ul><ul><li>Digital Rights Mgmt </li></ul><ul><li>Content conversion </li></ul><ul><li>Rollback & Archival </li></ul><ul><li>Content expiration </li></ul><ul><li>Rule definition </li></ul><ul><li>Rule configuration </li></ul><ul><li>Wiki management </li></ul><ul><li>Widget development </li></ul><ul><li>Execution and clean-up </li></ul><ul><li>Content syndication </li></ul><ul><li>Accessibility and Usability Testing </li></ul><ul><li>Multivariate Testing </li></ul><ul><li>CMS Patch Fixes / Upgrades </li></ul><ul><li>Repository backup & restore </li></ul><ul><li>SEO </li></ul><ul><li>Analytics </li></ul>
    10. 10. Designed client's media monitoring & evaluation system with a robust architecture, interactive user-friendly interface & windows application. Developed a monitor system which aggregates the desired content from web & print for further analysis and reports. Media monitoring & analysis services Designed and developed ‘Buy and Sell’ portal using a centralized web content management and collaboration platform (MOSS 2007). The portal served as a platform for newsletters creation & SEO maintenance by business users. Also integrated out-of-the-box features like CMS capabilities, forum, blogs and Web 2.0 to increase interaction between business buyers, owners and transfer agents. Buy and Sell portal of businesses Media and Communication engagements Developed and implemented media portal on MOSS 2007-single point interface that allows production teams to produce and manage Digital Assets. Implemented a role-based security for the production team to access Assets in secured and authenticated mode. Integrated multiple subsystems- Artesia (DAM), Cinegy (Media Player), Metadata Model System, Orchestrating System & Music Database. Leading broadcaster Leader in online real estate Redesigned user interface / experience and rewritten the content on the portal. Implemented Tridion CMS tool to manage the static content. Integrated Flash Video Player. Implemented SEO (Search Engine Optimization) to increase the web traffic by improving natural search rankings. Leading global financial service   Developed a centralized workspace portal for the technology users on a Weblogic Portal 9.2 and later migrated to 10.2. Developed corporate intranet portal was provided with Rich Internet Applications (RIA) user interfaces. Also conducted feasibility studies as proof of concepts for customizing and enhancing out-of-the-box features of Weblogic portal 10.2. Leading insurance & financial service Developed an employee portal using Interwoven Teamsite suite. The content management solution with SSO integration included streamlined content entry, approval, and publishing process. It allowed content contributors from all areas of the business to easily enter content for the site, route it for approval, and publish to production website in a dynamic, but easily managed process world's largest producer and marketer of fruits and vegetables Custom-built a CMS using DotNetNuke (DNN) framework from ground up in 8 months and migration/consolidation of 5 websites. Leveraged the existing DNN framework and built extensive functionality on top of it. This involved a significant amount of customization and new development – covering functional gaps in the DNN system - including Workflow Engine, Open Search Engine, Emailer, Scheduler Engine amongst others.
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