CSCW: computer supported cooperative work The changing nature of healthcare delivery I will look at collaboration in health care and designing technologies that support the highly collaborative work Although healthcare workers are the primary users of healthcare information systems, the emerging ICT also has the capacity to empower patients, enhance the collaboration between healthcare workers and patients, and enable the citizens to become active participants in their healthcare. Patient-centered care, eHealth services, and integration of communication technologies, etc will have an influence on the evolving field of healthcare technology.
1 In order to develop successful technology solutions we need to …….. 3 In the design of any device the health care human factors group……..
Last pt: Users are an important source of information as they provide understanding of the environment Interdependence of users and designers.
Rapidly changing demands & requirements (users) puts a lot of pressure on the design and evaluation of new technology in healthcare. Resulting in having dynamic requirement specifications
Telemedicine; could be used when complex surger is being done by a surgical team with little experience. The team could be talked through the process by more experienced surgons and a voice to text program could document all of what they said. Sufferers learning from peers on online communities Monitor there disease eg surarstats The success of micro-blogging tools such as Twitter indicates that exchange of short messages can be powerfull for people to share opinions and information.
Google & Microsoft launched their own online patient health records; They work with a wide variety of partners to populate records with useful medical data. Aiding healthcare delivery
The evaluation feedback should guide the iterative design process.
The evolving field of healthcare ICT development encompasses several contexts of design and use:
In participatory design, participants are invited to cooperate during several stages with designers, researchers and developers during the innovation process, i.e it involves all stakeholders in the design process. UCD methods uses interviews, observations, focus groups and usability evaluations that can be applied in studying healthcare working practices and in its redesign.