Trust, Users, Delivery GDS presentation to Code for America 2012

Emer ColemanDeputyDirector for DigitalEngagementGovernment Digital Service@emercoleman

TrustUsersDelivery

Trust means having a clear setof principles

Digital by defaultPutting users ﬁrstLearning from the journeyBuilding a network of trustMoving barriers asideHelping technology leaders ﬂourishNot doing everything ourselves (wecan’t)

Creating roomin governmentfor a newgeneration ofdigital talent@1jh

For (almost) the ﬁrst time inGovernment we’re usingAgile, iterative processesOpen technology platformsWorld-class inhouse devteams

And we’re focusing,relentlessly, on usersand needs

Users - what is the user need?

Our ﬁrst major project isGOV.UKPutting the information andservices from hundreds ofdifferent government siteson a single, deﬁnitivedomain

Simpler, Clearer, Fasterservices for UsersSavings and Innovationfor Government

Simpler

Type your point inhere

Clearer

Faster

Delivery

We’re rebuilding nationalinfrastructure in an open,agile way

Small teams of world-classdevelopers, designers andmanagersIterative, user-focused productdevelopmentTight control of experiencedesign

Fix PublishingFix TransactionsGo Wholesale

It’s not about dataCollaborateTake risks

They made athing....

@jaggeree

Thanks!emer.coleman@digital.cabinet-ofﬁce.gov.uk

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Trust, Users, Delivery GDS presentation to Code for America 2012

by Emer Coleman, Government Digital Services Cabinet Office on Oct 03, 2012

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Trust, Users, Delivery GDS presentation to Code for America 2012 Presentation Transcript