Corporate Government Communications in a Social World some challenges

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eircom all-Ireland eGovernment Symposium
Can Social Media Deliver Better Online Government Services?

26th January 2012, eircom HQ, Heuston South Quarter, St John's Road, Dublin 8.

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Corporate Government Communications in a Social World some challenges

  1. 1. Where next for Government Corporate Communications in a Social World? Government Digital ServiceSaturday, 21 January 12
  2. 2. control (spin?) Government Digital ServiceSaturday, 21 January 12
  3. 3. chaos (reality?) Government Digital ServiceSaturday, 21 January 12
  4. 4. leaking (really?) Government Digital ServiceSaturday, 21 January 12
  5. 5. london 2011Saturday, 21 January 12
  6. 6. goddammit is anyone in charge of the bleedin’ shop? Government Digital ServiceSaturday, 21 January 12
  7. 7. here comes everybody Government Digital ServiceSaturday, 21 January 12
  8. 8. its life Jim but not as we know it Government Digital ServiceSaturday, 21 January 12
  9. 9. its life Jim but not as we know it Government Digital ServiceSaturday, 21 January 12
  10. 10. #unlessyoureanidiot (emer bangs head on table) Government Digital ServiceSaturday, 21 January 12
  11. 11. and we should engage because? (apologies for stating the obvious) GDS colleagues Government Digital ServiceSaturday, 21 January 12
  12. 12. and we should engage because? (apologies for stating the obvious) GDS colleagues 48 17 Government Digital ServiceSaturday, 21 January 12
  13. 13. what we see vs what they see Government Digital ServiceSaturday, 21 January 12
  14. 14. what we see vs what they see (5 year old’s response to this picture) “A laptop that prints as you write and you don’t have to plug it in.” Government Digital ServiceSaturday, 21 January 12
  15. 15. say hello to the digital nativesSaturday, 21 January 12
  16. 16. say hello to the digital natives (and they’re coming to get you)Saturday, 21 January 12
  17. 17. what will matter to them in their social world? Government Digital ServiceSaturday, 21 January 12
  18. 18. what will matter to them in their social world? how relevant are you and what’s your standing in the conversation? Government Digital ServiceSaturday, 21 January 12
  19. 19. how relevant will government be? Government Digital ServiceSaturday, 21 January 12
  20. 20. how relevant will government be? Government Digital ServiceSaturday, 21 January 12
  21. 21. trust agents (helping to repair the trust deficit) Government Digital ServiceSaturday, 21 January 12
  22. 22. current public sector behaviour Government Digital ServiceSaturday, 21 January 12
  23. 23. Government Digital ServiceSaturday, 21 January 12
  24. 24. don’t let perfection be the enemy of the good #JUSTDOIT Government Digital ServiceSaturday, 21 January 12

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