Atlanta Social Media Day

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  • Photo by Domenica
  • Millions of Consumers are Talking—Are You Listening?Opinions and recommendations, discussion and debate, rumors and rants…consumers have taken the conversation online. Consumer-generated media (CGM)—content created by consumers on blogs, discussion boards, forums, user groups and other social media platforms—is today’s fastest growing online segment. Effectively measuring, interpreting and acting on CGM is a key competitive advantage for today’s consumer-centered brands.CGM encompasses the millions of consumer-generated comments, opinions and personal experiences posted in publicly available online sources on a wide range of issues, topics, products and brands. CGM is also referred to as Online Consumer Word-of-Mouth or Online Consumer Buzz. CGM originates from:BlogsMessage boards and forumsPublic discussions (Usenet newsgroups) Discussions and forums on large e-mail portals (Yahoo!,AOL, MSN) Online opinion/review sites and services Online feedback/complaint sites Consumers place far more trust in fellow consumers than they do in traditional marketers and advertisers. For any marketer, advertiser or business professional trying to be heard or break through the clutter, understanding and managing CGM is critical for marketplace understanding and success.Using innovative technology and a rigorous methodology, BuzzMetrics services and solutions uncover and integrate data-driven insights culled from nearly 100 million blogs, social networks, groups, boards and other CGM platforms.
  • Millions of Consumers are Talking—Are You Listening?Every day, millions of consumers converse in online communities, discussion boards, blogs and social networks. They turn to the Internet to share opinions, advice, grievances and recommendations. Are you listening, connecting and responding in a way that protects and promotes your brand? Nielsen Online’sBuzzMetrics services deliver trusted brand metrics, meaningful consumer insights and real-time market intelligence to help clients apply the power of consumer-generated media (CGM) to their businesses. BuzzMetrics services give you the tools to understand:How consumers feel about your brand, product or service—in their wordsHow online conversations can power or deflate your brandSpecific issues that are being discussed around your company, brand or organizationEvents, trends and issues that may be influencing industry and brand buzzHow your online and offline marketing campaigns resonate with consumersHow to leverage word-of-mouth to drive brand credibility, and ultimately—salesUsing innovative technology and a rigorous methodology, BuzzMetrics services and solutions uncover and integrate data-driven insights culled from nearly 100 million blogs, social networks, groups, boards and other CGM platforms.
  • Social Media tools don’t build businesses
  • Social Media tools don’t build businesses
  • Social Media tools don’t build businesses
  • Social Media tools don’t build businesses
  • Photo by Domenica
  • A confused mind makes NO decisions. Remove the confusion by using social media tools
  • The post purchase experience is a great place to use social media tools. Turn customers into fans! Shared enthusiasm, Asking for feedback, satisfaction surveys, personal contact, thank you, customer service
  • The 3 C’s of messaging, it must be clear, concise, communicable. Remember President Obama’s message was simple “CHANGE”
  • Atlanta Social Media Day

    1. 1.
    2. 2. Expand<br />Your Brand<br />& Crush <br />The <br />Competition<br />Expand<br />Your Brand<br />& Crush <br />The <br />Competition<br />
    3. 3. John Who? WTF<br />Certified eBay Platinum Powerseller<br />eBay Certified Education Specialist<br />First African American Accepted to the Professional Ebay Sellers Association (PeSA) Member since 2005<br />I Sell & Ship over 1000 Items a WEEK<br />
    4. 4. Tell’em What You GonnaTell’em<br />The Evolution of Communication<br />Back To The Future of Text<br />Marketing 1.0<br />Celeb Guest - Heather Locklear<br />Social Media Distribution Case Study<br />A Quick Bee Story<br />
    5. 5.
    6. 6. Communication of the Future<br />
    7. 7.
    8. 8.
    9. 9.
    10. 10.
    11. 11.
    12. 12.
    13. 13.
    14. 14. Marketing 1.0 - “2000 and Late”<br />
    15. 15. Eroding & Dying FAST!<br />
    16. 16. What Is Social Media?<br />
    17. 17. Blah, blah, blah…Show Me The $$$<br />
    18. 18.
    19. 19.
    20. 20. CGM: Consumer Generated Media<br />
    21. 21. The Whole World Is Talking<br />Shouldn’t I<br />At LEAST<br />Listen?<br />
    22. 22. Ms. Heather Locklear<br />Explains SocialMarketing<br />Click HERE to Watch<br />
    23. 23. Aug 2008<br />1 – Google (135 m)<br />2 – MySpace (60 m)<br />3 – YouTube (58 m)<br />4 – Facebook (31 m)<br />5 – Twitter (1.7 m)<br />Aug 2009<br />1 – Google (145 m)<br />2 – Facebook (113 m)<br />3 – YouTube (76 m)<br />4 – Myspace (56 m)<br />5 – Twitter (19 m)<br />~ Aug 2013<br />1 – Facebook<br />2 – Twitter (right behind)<br />3 – Google<br />4 – YouTube<br />5 – MySpace (closed?)<br />
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    27. 27.
    28. 28. Paid vs. Free Reach<br /><ul><li>Lakers/Nuggets (Game 4)
    29. 29. 10.1 Million watched
    30. 30. 30 second ad = $500k
    31. 31. Superbowl
    32. 32. 98.7 Million Viewers
    33. 33. 30 second ad = $3 Mil</li></li></ul><li>FREE vs. Paid Reach<br />
    34. 34.
    35. 35. David <br />vs. <br />Goliath<br />
    36. 36. Now the <br />Small guy<br />Has a real<br />chance<br />
    37. 37. The Media Distribution System<br />Blog<br />Podcast<br />Videos<br />Photos<br />Presentations<br />Press Releases<br />E-Books<br /><ul><li>The eBay Files
    38. 38. eBay 2.0
    39. 39. John Lawson</li></li></ul><li>Get KNOWN on Google!<br />
    40. 40. You Should Be On TV<br />You Should Be on TV<br />
    41. 41. The POWER of Moving Pictures<br />
    42. 42.
    43. 43.
    44. 44. 102,686 Views<br />161 Ratings<br />4.5 Stars<br />
    45. 45.
    46. 46. How To Drive YouTube Traffic<br />
    47. 47. How To Drive YouTube Traffic<br />1<br />2<br />
    48. 48. How To Keep Them Watching<br /><ul><li>Post tutorial videos and tips
    49. 49. Make friends (follow)
    50. 50. Comments are GOOD
    51. 51. Do NOT Spam</li></li></ul><li>Keep ‘em Listening Everywhere<br />
    52. 52.
    53. 53.
    54. 54. Welcome Home<br />
    55. 55. Welcome To My Home<br />
    56. 56.
    57. 57. Tools DON’T Build Houses!<br />
    58. 58.
    59. 59. Our<br />Plan<br />$$$<br />
    60. 60. Put Your Business Where Your Customers Are<br />
    61. 61. “Consumers Keep Phones Close”<br />
    62. 62. In Just 8 Months…<br />807 Facebook Friends<br />115,000 YouTube Views<br />180 LinkedIn Connections<br />18,900 Twitter Followers<br />337,000 Blog Page Views<br />Ranked 239,519 of ~ 118 million sites (Compete.com )<br />The Results Are Astonishing<br />
    63. 63. Bridging the Buyer Gap<br />
    64. 64. Bridging the Customer Gap<br />
    65. 65. My Bee Story<br />A<br />Story<br />
    66. 66.
    67. 67. John Lawson<br />CEO 3rd Power Outlet<br />Founder ColderICE.com<br />Free Teleseminar at:<br />EcommerceSocialMarketing.com<br />Check out the Atlanta Meetup Group <br /> www.SocialAtlantaLIVE.com<br />Blog: http://www.ColderICE.com<br />Email: John@ColderICE.com<br />Twitter: @ColderICE<br />Facebook.com/ColderICE<br />

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