Coachwise was able to offer full integration of England Netball's online shop, warehousing, call centre and fulfilment solutions. For more case studies see www.coachwise.ltd.uk/case-studies

1. England Netball
Course Fulfilment
‘The customer service and friendliness
of the call centre staff are first rate, and
the efficiency with which things are dealt
is indisputable. Their flexible approach
allows us to meet any challenges that
may arise.’ Hassle-free, secure solution
Joanna Adams, Head of Marketing, England Netball
Full integration of England Netball’s
online shop, warehousing, call centre
www.coachwise.ltd.uk and fulfilment solutions

2. Client: England Netball
The Job The Results
Providing customer care and fulfilment services for the sale of England Netball has been able to outsource its customer care
England Netball merchandise and course resources. operation and reap the benefits from the investment Coachwise
has made in its own large-scale mail order operation. England
This job takes advantage of the Coachwise customer care,
Netball enjoys a hassle-free, secure solution, using
warehouse management and mail order solutions.
Coachwise’s tried and tested processes to ensure that everything
runs smoothly.
The Solution
England Netball makes full use of Coachwise’s advanced mail What the Client Says
“
order software solution, and has been able to fully integrate its
online shop, warehousing, call centre and fulfilment solutions.
By utilising our expertise in this area, England Netball can now
consistently provide its customers with an efficient and
“
The customer service and friendliness of the call centre
staff are first rate, and the efficiency with which things
are dealt is indisputable. Their flexible approach allows us to
meet any challenges that may arise.
seamless service.
Joanna Adams, Head of Marketing, England Netball
Hassle-free,
secure solution
90728:20 Images © SWpix.com
For more information, call us on 0113-231 1310
www.coachwise.ltd.uk