L a c k o f N e w P a t i e n t sL a c k O f N e w P a t i e n t s
A steady influx of new
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Pain Point 4 - Lack Of New Patients

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A steady influx of new patients is essential to any thriving dental practice. What are the causes for a lack of new patients and what are the solutions?

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Pain Point 4 - Lack Of New Patients

  1. 1. L a c k o f N e w P a t i e n t sL a c k O f N e w P a t i e n t s A steady influx of new patients is essential to any thriving dental practice. contact 7connections on 01647 478145 or visit us at www.7connections.com Ask yourself: What would I invest to ensure my practice meets these benchmarks? A business coach will show you how to answer the question above, facilitate the training and help you to make sure that the initial enquiries occur as a result of your marketing activity. conversion rate on telephone enquiries to free assessments with a TCO conversion rate on free TCO assessments to paid dental consults conversion rate on paid dental consults to treatment taken up 66% 66% Average new patient spend of gross revenue per month CAUSES SOLUTIONS 20 new patient consultations per month per full-time dental surgery • New patients seen by inexperienced associates • Poor marketing • Principal too busy for new patients • No systematic approach to patient emotional triggers attend a 45-minute free assessment with a TCO (including dentist pop-in) 66 43proceed to a paid dental consult proceed to treatment (in time) = £1,500 so that translates to =£42,000 2828 43 66 = £1,500 =£42,000 This means, for every new patient enquiries by telephone: 100 FOR PAIN-FREE DENTAL BUSINESS Created by Required benchmarks: of gross revenue Therefore the AVERAGE VALUE of EVERY CALL is

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