Club Talk Customer Presentation
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Club Talk Customer Presentation

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A brief overview of Club Talk services for customers who are thinking of using us for Lines, Calls, Broadband or Fully Managed Telephone Systems and Services.

A brief overview of Club Talk services for customers who are thinking of using us for Lines, Calls, Broadband or Fully Managed Telephone Systems and Services.

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Club Talk Customer Presentation Presentation Transcript

  • 1. The Telecom Service Company
  • 2. Introduction
    Club Talk
    Products
    Services
    Sales Process
  • 3. From then to now .....
    Our Service Partners have been supplying and installing Telecommunications to UK Businesses since 1890
    They are the UK’s Longest Established Independent Supplier and maintainer of Business Telephone Systems
    Today they are completely focused on delivering Sales, Service and Maintenance to Club Talk existing Customers and New Business
    All Engineering Staff follow the appropriate Vendor Accreditation program
    All Engineering staff are Employees of our service partners Company
    They currently have a Nationwide Customer Base of around 1300 Happy Customers to look after!
  • 4. Some Of Those Customers ?
  • 5. Our Solutions -
    New Telephone Systems: Traditional and IP Based
    Voice Recording hardware- ISDN, IP and Network Based
    Call/Contact Centre Technology: ACD, CTI, Dialler, WFM etc
    GSM Gateway/Router Technology
    Video/Voice Conferencing
    Structured Cabling: Cat5/6, Switches, Fibre, Racking etc
    Call Logging/Call Management
    Managed Serviced Networks for Voice & Data
    Service Supply for Telephone systems , 24/7 Service Centre
    Adds, moves and Changes Service
  • 6. Products 1/2
    Mitel
    No 1 in the UK SME market
    Unified Communications
    Call Centre Software
    Software solution based
    Avaya
    No 2 in the UK SME market
    Unified Communications
    Call Centre Software
  • 7. Products 2/2
    Panasonic
    No 3 in UK SME Market
    Consumer brand
    Simplified Feature set
    Aspect Unified Software
    Enterprise focused
    Call Centre and database
    Global Delivery services
  • 8. Service
    Service quotes
    48Hr SLA
    Installations – Out of area or otherwise
    72hr SLA
    Dedicated response team , email and 0800 number
  • 9. Benefit to your Company …
    A company you can Trust
    One Stop for all of your Telecoms Requirements
    No need for you to employ in house telecoms people
    Access to Premium Products
    Support and Training
    Customer References
    Improve Productivity
    Reduce Costs
    24/7 Service delivery
  • 10. Products available to you ...
    You can access
    Lines
    Calls
    Broadband
    Data services
    Mobile
    In and Outbound Network services
    PBX or IP Fully Managed Telephone Systems
    Service and Support
    In House Training
    Cabling
    Project P2 Management
  • 11. Next Step ...
    You need to arrange for one of our team to come and meet with you. We can get to know a little more about your company, see what you do and find out what your plans and requirements for the future.
    This will allow us to give you best advice and do as little or as much as you want us to do to support you through implementation of Club Talk services and products.
    Email: theteam@clubtalk.co.uk
    Call: 08448 80 60 90