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Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
Chris Boos   No Cloud Without Automation
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Chris Boos No Cloud Without Automation

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  • 1. No Cloud Without Automation CloudCamp Frankfurt (28.9.2009)<br />
  • 2. IT Geeks Are SOOOOO Old Style !<br />IT-Budget Financial Services Europe*<br />DJ STOXX®Financials (31.12.200x)****<br />250<br />Eurex-Contracts**<br />Cash transactions in D per citizen<br />200<br />150<br />Index (2003 = 100)<br />100<br />Wake Up ! <br />More Service, Less Secrecy !<br />More Work, Less Money !<br />50<br />0<br />2008<br />2002<br />2003<br />2004<br />2005<br />2006<br />2007<br />
  • 3. But <br />Why Let a Good Crisis Go to Waste ???<br />
  • 4. The Cloud Is Coming<br />New Business Models<br />New Software Models<br />New Infrastructure Models<br />
  • 5. Hold On !!!<br />
  • 6. Who Will Keep<br />IT All Up and Running ?<br />
  • 7. SoooooooMany Kinds of Operation<br />Application Operation<br />Individual SAP<br />Individual Web App<br />Individual Desktop Apps<br />…etc…<br />Basic Operation<br />WebServer<br />AppServer<br />Office Services<br />DB<br />Middleware<br />Web Infra-structure<br />SAP<br />…etc…<br />Proxy<br />System Operation<br />Wintel<br />Linux<br />Solaris<br />AIX / HPUX /…<br />Host<br />VM Ware / Hypervisers<br />Mobile Arch-itecture<br />Backoffice Services<br />HW<br />Storage<br />Backup<br />Monitoring<br />CMDB<br />Ticket (Problem Incident Chang)<br />Floor Service / UHD<br />Data Center<br />Network<br />Power<br />Cooling<br />Fire + Physical Security<br />Network Uplink<br />LAN<br />WAN<br />Security<br />
  • 8. IT Maintenance Is a Complex Job Today<br />Application Operation<br />PROBLEM<br />Individual SAP<br />Individual Web<br />Individual Client Server<br />…etc…<br />1<br />Network Uplink Down<br />2<br />Event Flood<br />!<br />Basic Operation<br />WebServer<br />3<br />DoD Alarm<br />AppServer<br />!<br />Office Services<br />DB<br />Middle-ware<br />Web Infra-structure<br />SAP<br />…etc…<br />4<br />Overloaded an Admin Server´s OS<br />Proxy<br />6<br />5<br />5<br />Slowed Down a Database<br />5<br />4<br />6<br />Overloaded Web Application<br />System Operation<br />!<br />Application Fault <br />Wintel<br />Linux<br />Solaris<br />AIX / HPUX /…<br />Host<br />VM Ware / Hyper-visers<br />Mobile Arch-itecture<br />4<br />3<br />SOLUTION<br />1<br />Reconfigure WAN<br />Backoffice Services<br />2<br />2<br />2<br />Temporarily Stop Event Forwarding<br />HW<br />Storage<br />Backup<br />Mon-itoring<br />CMDB<br />Ticket (Problem Incident Chang)<br />Floor Service / UHD<br />3<br />Restart Overloaded Servers<br />4<br />Restart Slow DB Services<br />1<br />3<br />1<br />5<br />Restart Web Apps For Good Measure<br />Data Center<br />Network<br />!<br />Application OK<br />Power<br />Cooling<br />Fire + Physical Security<br />Network Uplink<br />LAN<br />WAN<br />Security<br />
  • 9. Clouds Make It <br />EVEN Harder !<br />
  • 10. Quasi Instant Infrastructure and Service Changes<br />t -2h<br />t -1h<br />t 0h<br />Frontend<br />Frontend<br />Frontend<br />Frontend<br />Frontend<br />App Server<br />App Server<br />App Server<br />App Server<br />App Server<br />Data Source<br />Data Source<br />Data Source<br />Data Source<br />The Things Administrators Rely on Today Are No longer of Importance. Debugging Becomes a Moving Target.<br />
  • 11. “Old Style” Automation Does Not Work in This Environment !<br />Automated<br />ITSM Processes<br />Automated<br />Service Desk<br />Automated<br />Run-Books<br />Automated<br />Config. Mgmt<br />Automated<br />Event-Mgmt.<br />Workload<br />Automation<br />Automated<br />Provisioning<br />Automated<br />Discovery<br />Automated<br />Correlation<br />Compliance<br />Reporting<br />Data-Center<br />Automation<br />Automated<br />Root-Cause-Analysis<br />
  • 12. Kill the Old Way of IT Service Management<br />
  • 13. Get New Style, Adopt to the Cloud and Let the Machine DO the Work – You THINK !<br />Automated<br />ITSM Processes<br />Automated<br />Service Desk<br />Automated<br />Run-Books<br />Automated<br />Config. Mgmt<br />Automated<br />Event-Mgmt.<br />Auto<br />Pilot<br />ITSM<br />Workload<br />Automation<br />Automated<br />Provisioning<br />Automated<br />Discovery<br />Automated<br />Correlation<br />Compliance<br />Reporting<br />Data-Center<br />Automation<br />Automated<br />Root-Cause-Analysis<br />
  • 14. Auto Pilots Take Decisions Based on Administrative Expertise, But Can React to Changes in Model+Infrastructure Fast Enough!<br />Modell<br />4<br />3<br />Execute Rule<br />Event + Logfile Information<br />2<br />Execute Rule<br />6<br />Issue 1<br />Issue 2<br />7<br />1<br />EcexuteRuleand Close Issues<br />Event: System Down<br />5<br />Event: Service Slow<br />
  • 15. No Dynamic, Heterogeneous, on Demand Cloud Services Without Autopilot Administration! We Are Smart Enough, But We Are Not Fast Enough! <br />

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