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Chris Boos   No Cloud Without Automation
 

Chris Boos No Cloud Without Automation

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    Chris Boos   No Cloud Without Automation Chris Boos No Cloud Without Automation Presentation Transcript

    • No Cloud Without Automation CloudCamp Frankfurt (28.9.2009)
    • IT Geeks Are SOOOOO Old Style !
      IT-Budget Financial Services Europe*
      DJ STOXX®Financials (31.12.200x)****
      250
      Eurex-Contracts**
      Cash transactions in D per citizen
      200
      150
      Index (2003 = 100)
      100
      Wake Up !
      More Service, Less Secrecy !
      More Work, Less Money !
      50
      0
      2008
      2002
      2003
      2004
      2005
      2006
      2007
    • But
      Why Let a Good Crisis Go to Waste ???
    • The Cloud Is Coming
      New Business Models
      New Software Models
      New Infrastructure Models
    • Hold On !!!
    • Who Will Keep
      IT All Up and Running ?
    • SoooooooMany Kinds of Operation
      Application Operation
      Individual SAP
      Individual Web App
      Individual Desktop Apps
      …etc…
      Basic Operation
      WebServer
      AppServer
      Office Services
      DB
      Middleware
      Web Infra-structure
      SAP
      …etc…
      Proxy
      System Operation
      Wintel
      Linux
      Solaris
      AIX / HPUX /…
      Host
      VM Ware / Hypervisers
      Mobile Arch-itecture
      Backoffice Services
      HW
      Storage
      Backup
      Monitoring
      CMDB
      Ticket (Problem Incident Chang)
      Floor Service / UHD
      Data Center
      Network
      Power
      Cooling
      Fire + Physical Security
      Network Uplink
      LAN
      WAN
      Security
    • IT Maintenance Is a Complex Job Today
      Application Operation
      PROBLEM
      Individual SAP
      Individual Web
      Individual Client Server
      …etc…
      1
      Network Uplink Down
      2
      Event Flood
      !
      Basic Operation
      WebServer
      3
      DoD Alarm
      AppServer
      !
      Office Services
      DB
      Middle-ware
      Web Infra-structure
      SAP
      …etc…
      4
      Overloaded an Admin Server´s OS
      Proxy
      6
      5
      5
      Slowed Down a Database
      5
      4
      6
      Overloaded Web Application
      System Operation
      !
      Application Fault
      Wintel
      Linux
      Solaris
      AIX / HPUX /…
      Host
      VM Ware / Hyper-visers
      Mobile Arch-itecture
      4
      3
      SOLUTION
      1
      Reconfigure WAN
      Backoffice Services
      2
      2
      2
      Temporarily Stop Event Forwarding
      HW
      Storage
      Backup
      Mon-itoring
      CMDB
      Ticket (Problem Incident Chang)
      Floor Service / UHD
      3
      Restart Overloaded Servers
      4
      Restart Slow DB Services
      1
      3
      1
      5
      Restart Web Apps For Good Measure
      Data Center
      Network
      !
      Application OK
      Power
      Cooling
      Fire + Physical Security
      Network Uplink
      LAN
      WAN
      Security
    • Clouds Make It
      EVEN Harder !
    • Quasi Instant Infrastructure and Service Changes
      t -2h
      t -1h
      t 0h
      Frontend
      Frontend
      Frontend
      Frontend
      Frontend
      App Server
      App Server
      App Server
      App Server
      App Server
      Data Source
      Data Source
      Data Source
      Data Source
      The Things Administrators Rely on Today Are No longer of Importance. Debugging Becomes a Moving Target.
    • “Old Style” Automation Does Not Work in This Environment !
      Automated
      ITSM Processes
      Automated
      Service Desk
      Automated
      Run-Books
      Automated
      Config. Mgmt
      Automated
      Event-Mgmt.
      Workload
      Automation
      Automated
      Provisioning
      Automated
      Discovery
      Automated
      Correlation
      Compliance
      Reporting
      Data-Center
      Automation
      Automated
      Root-Cause-Analysis
    • Kill the Old Way of IT Service Management
    • Get New Style, Adopt to the Cloud and Let the Machine DO the Work – You THINK !
      Automated
      ITSM Processes
      Automated
      Service Desk
      Automated
      Run-Books
      Automated
      Config. Mgmt
      Automated
      Event-Mgmt.
      Auto
      Pilot
      ITSM
      Workload
      Automation
      Automated
      Provisioning
      Automated
      Discovery
      Automated
      Correlation
      Compliance
      Reporting
      Data-Center
      Automation
      Automated
      Root-Cause-Analysis
    • Auto Pilots Take Decisions Based on Administrative Expertise, But Can React to Changes in Model+Infrastructure Fast Enough!
      Modell
      4
      3
      Execute Rule
      Event + Logfile Information
      2
      Execute Rule
      6
      Issue 1
      Issue 2
      7
      1
      EcexuteRuleand Close Issues
      Event: System Down
      5
      Event: Service Slow
    • No Dynamic, Heterogeneous, on Demand Cloud Services Without Autopilot Administration! We Are Smart Enough, But We Are Not Fast Enough!