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Lets get digital

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There are many challenges that are faced by the business world today on how to manage your business goals and strategies in a market that is both dynamic and moves very quickly. Within both the …

There are many challenges that are faced by the business world today on how to manage your business goals and strategies in a market that is both dynamic and moves very quickly. Within both the technology and business sectors change is constant and the question that one asks is how do you manage this effectively. This presentation shows how a digital project may be managed


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  • 1. ALIGNING DIGITAL PROJECT MANAGEMENT
  • 2. THE BUSINESS CHALLENGE There are many challenges that are faced by the business world today on how to manage your business goals and strategies in a market that is both dynamic and moves very quickly. Within both the technology and business sectors change is constant and the question that one asks is how do you manage this effectively. Maintaining costs Improving sales Staff development Improving product delivery Aligning strategy to market treads
  • 3. PURPOSE OF THIS PRESENTATION  The main purpose of this presentation is to provide the business and project teams with an overview on how a project methodology can be adapted to incorporate a digital product delivery.  This will positioned at a high level to give the business and project teams a better understanding of what needs to be done to deliver value in the digital space. Business ProjectTechnology Technology leadership Financial performance Operational excellenceDelivering
  • 4. WHAT EXACTLY IS DIGITAL Everywhere you go today you hear the word digital. From the computer that you sit in front of to your TV set and of course your mobile device. And yes it does seem as if the whole world is becoming a digital entity. The fact is that today product management and business are driving digital technology like never before and they need to get their products out into a very fast moving and competitive environment. Mobile, cloud, social media, virtualization and big data – once considered hot technology trends worth exploring – have moved well beyond the stage of experimentation. They are proven tools that have given birth to an age where technology has become the foundation of any successful business – it's a prime driver of market differentiation, business growth, innovation, adaptability, collaboration and profitability In line with this requirement more projects are being setup and project managers are now in demand to help deliver digital projects effectively
  • 5. Dr Andrew Makar IT program manager Emerging trends may seem like shiny objects that can distract project managers from their agreed goals. Regardless of new trends, effective project managers should continue to focus on the technical and leadership skills that help deliver projects. Customers will value delivery over the latest collaboration tool. However, I'm convinced that these trends noted below will only help improve delivery in 2014. PROJECT MANAGEMENT - 2014 Project management roles continue to develop in the business function. More project schedules will move to the cloud. Online collaboration tool adoption will increase There will be more of a reliance on resource management Distributed teams will continue to grow. Project Trends 2014Read the article
  • 6. PROJECT MANAGEMENT - 2014 The following key points has been developed from interviewing PM-Partners’ experienced Consultants, Project Managers, and subject matter experts currently working in the field across a variety of sectors, including Finance, Government, IT, Industrial and Broadcast/Media. Agile as a way of project thinking Change Management to improve outcomes into the business Portfolio Management – Project Management Driving Business Change Small is MORE – up skill or move away from large complex programmes Business Analysis – coming of age and enterprise prominence Project management skills – the rise of the cross-skilled PM https://6-project-management-trends-for-2014/Read the article
  • 7. PROJECT MANAGEMENT 2014 In line with Project Management changing trends businesses want their products moved into the market a lot quicker but with the same quality criteria. Project Management has changed from being a long winded process into what we refer to as agile. The principles remain the same but the durations has become a lot shorter. Project Initiation Project Planning Project Execution and Control Project Close Out Business Requirements Analysis Design Development TestingImplementation Online Production Traditional Agile Project Plan control Project Plan control
  • 8. OBJECTIVES OF A PROJECT MODEL Customer satisfaction, product quality, effective delivery of your requirements and time-to-market speed. Meet the business requirements • To meet the challenges for project delivery a project model must meet the business requirements in a holistic approach in order to promote business effectiveness and efficiency Align to current technology • The project model must provide the ability to constantly meet the challenges for innovation, flexibility, and integration with technology Be Process Oriented • The project model must incorporate processes that allow the business to be more efficient, more effective and more capable of change than a functionally focused, traditional hierarchical management approach Meet Industry Standards and Best Practice • The project model will provide common standards to ensure that the implementation of a project will be conducted in a disciplined, well-managed, and consistent manner.
  • 9. THE DIGITAL PROJECT ENVIRONMENT Business Requirements Project Management Software Development Project Operations Project Office Project Management Project Operations Business Requirements Software Development Project Office
  • 10. THE DIGITAL PROJECT ENVIRONMENT One important factor is to remember when you plan your project environment is to define what is on the critical path and what are the supporting management requirements. The model below reflects how this can be setup Project Management Software Delivery Life Cycle Not on Critical Path The correct level of project management and administration must be planned carefully to support the project during the Software Delivery Lifecycle. It is important to remember that this is always based on the category and size of the project to be deployed Always on the Critical Path The development of the product is planned within the SDLC process and this is where the full time, scope and cost is controlled and this is normally managed by a technical project manager
  • 11. Business Owner Business Business Requirements Marketing Plan Product Plan Project Office Project Management Programme Management Software Development Analysis UX Design Development Testing Production Project Operations Financial support Contract support Suppliers sourcing On Line management Keep in Mind The project team will change according to the project’s requirements and the available budget however roles and responsibilities need to be clearly defined for the team THE DIGITAL PROJECT TEAM The business owner is the key decision maker for the project
  • 12. THE DIGITAL PROJECT OFFICE Provide effective project management Promote collaboration with the business and project teams Guarantee best practice standards for project delivery Manage stakeholder relationships Manage change and risk during the project life cycle Within the digital project environment one of the greatest advantages you can have as a project manager is to setup a project office that will help you deliver your project roadmap to meet all of the requirements both technical and business. The key advantages of a digital project office would:
  • 13. In order to ensure that the full project delivery in controlled and managed the project office will ensure that confirmed processes and work flows are in place. This provides leadership and ensures that the Project Management Office will consistently deliver value to the project owners and stakeholders. THE DIGITAL PROJECT OFFICE PMO Technical alignment Strategic alignment Team and resource management Project and portfolio management Project Operations Stakeholder management
  • 14. BUSINESS REQUIREMENTS Requirements define the business objectives which need to gain the approval of the business owner as well as the stakeholders. The outcome of the requirements will provide a foundation to communicate to your service provider what the project needs to do to satisfy the business’ needs and quality requirements. :Purpose Business Owner Business Analyst Project Office Operations Input Key Output/s Project Mandate Approved • Concept • Business Case • Scope of Work • Approval to proceed
  • 15. BUSINESS REQUIREMENTS The process Finalise the concept Setup the business model Finalise the marketing plan Finalise the business case Source Suppliers Submit Request for Proposal Review Supplier Scope of Work (SOW) On approval handover SOW to the Project Office Keep in Mind This should be aligned to the size and complexity of the project which would be defined where understanding what the concept is and how this fits into the current infrastructure and maturity of the organisation
  • 16. SOFTWARE DELIVERY LIFECYCLE The software development life cycle (SDLC) is a framework defining tasks performed at each step in the software development process. SDLC is a structure followed by a development team within the software organization. It consists of a detailed plan describing how to develop, maintain and replace specific software. The SDLC cycle defines a methodology for improving the quality of software and the overall development process Purpose Project Office Project Manager Development Team Operations Input Key Output/s Approved Supplier Contract Approved Scope of Work • Requirements analysis documentation • Design documentation • Project Plan • Test Plan • Communication plan
  • 17. Analyse •Analyse Requirements •Compile System Requirements Specifications •Finalise all test scenarios and test plans Design •Compile Functional Solutions •Acquire Solution Integration and Data Migration Inputs •Compile Technical Solution •Design Testing Specifications Build •Develop System •Perform Unit Testing •Prepare for testing and Release •Conduct System Walkthrough Test •Conduct QA •Resolve Defects •Release for UAT •Conduct UAT •Resolve defects Deploy •Implement to production environment •Prepare for production handover support •Handover to production and operations support SOFTWARE DELIVERY LIFECYCLE The process Keep in Mind The SDLC methodology must be tailored to both the size and risk of the project to ensure that it produces a quality product. This process can be adapted to either a Waterfall or Agile approach. Each phase must have a formal release to ensure all identified tasks have been finalised and approved
  • 18. PROJECT OPERATIONS The project office will work very closely with operations who will manage: Contracts •To ensure the correct suppliers are sourced for the projects •To manage the legal aspects of the contracts •To audit the contracts Financials •To work with the project office on financial forecasts and cashflow •To analyse additional budget requests for business approval Licenses •To ensure that all licenses are in place for your software and infrastructure On line Management •To ensure that production is in place to manage the live digital enterprise •To rectify any issues found during the day to day running of the digital enterprise
  • 19. THE DIGITAL PROJECT MANAGER: OVERVIEW Project Management regardless of the environment has to follow the correct process of delivering a project successfully. There are no shortcuts and it is important to note that you need to define a process that will align the best methodologies and practices. Today there are two main bodies of project management practices Each methodology has it’s own set of principles and the advantage for you as a project manager is that you can combine the best of both worlds Keep in Mind
  • 20. PMBOK Project Management Body of Knowledge (PMBOK) provides a standardised approach to project management. PMBOK provides the tactical tools and guidance for you as a Project Manager and for your Project Team Members to effectively and successfully manage projects to conclusion
  • 21. PRINCE2 The process, clarity and strengths of PRINCE2 are balanced by the depth of the PMBOK Guide. PRINCE2 is a scalable, practical, process-based methodology providing “what” you need to do in project management with its step-by-step guidance. PRINCE2 as a methodology, can shape and direct your project management knowledge. Together PMBOK and PRINCE2 provide a standardised and practical approach to project management
  • 22. AGILE Agile has changed the project management landscape, largely because of its adaptability: Iterative development allows teams to deliver functional pieces of a project quickly and adjust on the fly. The main benefit of agile project management is its ability to respond to issues as they arise throughout the course of the project.
  • 23. PROJECT MANAGEMENT IN THE CLOUD - SAAS Enterprise applications are moving into cloud technology and this includes certain aspects of project management. Cloud technology for project management applications allow for seamless communication and the ability to track resources and tasks allowing for the ability to track information at any time and wherever the project manager and project team is Companies are investing in cloud project management applications because they realize that employees can be more productive and get more work done when they can access work information wherever they are. Collaboration Communication Time sheet management Task Tracking Reporting Real Time Monitoring Issue management
  • 24. SETTING UP THE DIGITAL PROJECT With so many practices and methodologies what will the right way to align this to a digital project? A quick guide to setup your digital project Step 1 Assess the project risk before defining the requirements Step 2 Define the project size to ensure the correct governance is applied Step 3 Find the correct suppliers Step 4 Setup the project folder with the correct phases and the correct project templates in line with the agreed project size and approach Step 5 Register the project with operations Step 6 Ensure that all of the contracts are signed and stored Step 7 Finalise the whole project approach with your business owner Step 8 Take it one phase at a time As a project manager you can select process and governance from all of the best practice methodologies. The important fact to keep in mind that the approach must allow your project to flow easily Keep in Mind
  • 25. THE TECHNICAL QUESTION This is the biggest advantage that project management provides. The full process of project management allows each element of the technical requirement to be covered starting at identifying the business requirements to careful analysis and design which includes how the technology will be tested to ensure a quality delivery. You are able to ensure that the correct team members are on your project and able to supply the technical information that you need. This will allow for the correct documentation to be complied and approved by the relevant stakeholders The technical touch points are covered during the analysis and design phase of the Software Delivery Lifecycle (SDLC) and complied in the technical and design specifications normally by a business analyst and a technical lead. Keep in Mind One of the challenges that every project manager faces it how quickly technology changes. You are often faced with the question: “how do you manage this requirement as a project manager?”
  • 26. THE DIGITAL PROJECT MANAGER  In theory if you know project management then you ought to be able to project manage any project – it should be a case of organising the tasks and monitoring them through to a successful conclusion.  Being a good Digital Project Manager requires a diverse mix of skills and experience. And to be effective you need to be more than just organised and a good communicator.  The ability to prioritise, keeping calm and focused, being able to let go, not assume too much, being approachable and having a passion for Digital are all things that when combined together make for an awesome Project Manager. Oh, and it helps to have a sense of humour too! Ian May Programme Manager
  • 27. THE RESULTS By using a structured project management approach for your digital project delivery you will provide:  Better efficiency in project deployment and roadmap implementation.  Governance on project templates and process management  Improved/increased/enhanced customer satisfaction.  Enhanced effectiveness in delivering services.  Improved growth and development within your team.  A greater standing and competitive edge. within your industry  Opportunities to expand your companies services.  Increased risk assessment and expert management of mitigation strategies  Delivery of quality products  Ability to deliver multiply projects simultaneously
  • 28. THE LAST WORD  The content of this presentation is based on my experience of managing projects for major companies in the financial, telecoms and digital environments  The presentation has been put together to provide project managers and business owners with a high level overview of the digital project environment  If you would like further information on any of the points covered please send me an email requesting what you are looking for Cliona O’Hanrahan MPM: Prince2: PMBOK Contact details Mobile +27 (0) 790371588 Email: cliona_ohanrahan@yahoo.co.uk Skype: clionaoh