Excellence of execution and empowerment

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Execution and Empowerment

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Excellence of execution and empowerment

  1. 1. Excellence of Execution & Empowerment Lear Corporation 1
  2. 2. What are some of the challenges you face in leading your team? 2
  3. 3. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals • Building Cross Department Synergy 33
  4. 4. Excellence of Execution & Empowerment • Knowing what to empower 44
  5. 5. 5 How to Empower What is to be empowered? To an individual or a team? Task or Responsibility? 5©The Belbin Team Role model is the copyright of Belbin UK Slides provided by LearnMart Management Advisory Co., Ltd.
  6. 6. Empowering the Right People with the Right Kind of Work BLUE denotes work that has to be undertaken in a prescribed way YELLOW is used to define individual responsibility for achieving an objective GREEN is used to denote work that involves responding to the needs of others ORANGE is the colour used to indicate team responsibility for achieving an objective Tasks Responsibilities Individual Interactive
  7. 7. Task or responsibility? Re-occurring tasks where procedures exist Someone will provide guidance and direction No relevant procedures or instructions exist Task Responsibility
  8. 8. Quiz In most of your cross- department/ cross-regional collaboration, do you deal more with Tasks or Responsibilities?
  9. 9. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute 1313
  10. 10. Suitability vs. Eligibility • Eligibility – Qualifications – Relevant experience – Skills – Track record • Suitability – Attitude – Aptitude – Versatility – Role fit – Culture fit Source: Belbin 14
  11. 11. Suitability vs. Eligibility Surprise FitTotal Misfit Ideal FitPoor FitIneligible Unsuitable Source: Belbin Eligible Suitable 15
  12. 12. Suitability vs. Eligibility Source: Belbin Surprise fits perform surprisingly well: In the job by accident, contended and staying put No Problem: Total misfits leave of own accord Disappointing: Ideal candidates move to greener pastures The Real Problems: The poor fits are reluctant to move and become difficult Ineligible Unsuitable Eligible Suitable
  13. 13. Case 1 • You are falling behind your production schedules • You have asked your line leaders to find out what are the causes, and implement rectifications • What kind of work role are you empowering to the line leader? • Is she the right person to execute this work? 17
  14. 14. Case 2 • You are in the process to develop a new product • The feedback and results from previous new product launches have not been good, and you need a good result this time • You are assembling a cross-functional team to make sure you succeed this time • What kind of work role are you empowering to the your team? • What kind of people do you need on this team? 18
  15. 15. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals 1919
  16. 16. 20 CLEAR Goals • Challenging/ Challenges • Limited by Time • End Objective • Agreed Upon/ Animated Steps • Required 2020
  17. 17. Goal Setting Exercise • Think of a Goal that you would like to achieve with your team – What is the End Objective? – Why is it Required? – How to make it Challenging – When must you achieve it? – How can you get buy in to Agree- Upon – What are the Animated Steps to achieve it? 2121
  18. 18. Sample Animated Steps for Reaching a Project Goal 1.Identify goals and purpose 2.Brainstorm ideas 3.Planning 4.Resourcing 5.Follow through 6.Quality control 7.Recalibration 22
  19. 19. Group Work: Matching Your Team to Your Team Goals • Use a goal or an assignment that you are working on as an example • What will be the steps required to achieve your goal? • What kind of people will be suitable for each step? • How would you measure success in each step? • 20 mins 2323
  20. 20. Excellence of Execution & Empowerment • Knowing what to empower • Understand the people who needs to execute • Implement a way of monitoring that will achieve your goals • Building Cross Department Synergy 2424
  21. 21. Case 3: • You have an urgent assignment that you need to share resources with other departments to complete. As the other department also has a tight deadline, they are unwilling to share resources with you. What would you do?
  22. 22. Using the Seven Dimensional Thinking in Building Cross Department Synergy 1.Establish a common objective or goal 2.Present the facts 3.Look for the positives 4.Address mutual concerns 5.Seek innovative, win-win solutions 6.Empathise each other’s feelings 7.Mapping the next steps
  23. 23. Establish a common objective or goal • Defines common purpose and objectives • Seek for common ground • Sets the agenda
  24. 24. Present the facts • Information we know • Information we would like to know or missing
  25. 25. Look for the benefits • Give recoginition when it's due • Show gratitude • Look to the future
  26. 26. Address mutual concerns • Raise and address negative consequences, potential risks and downsides • Seek to resolve problems, rather than to just state the problems
  27. 27. Seek innovative, win-win solutions • Seeks alternatives and possibilities • Can be creative • Be bold
  28. 28. Empathise each other’s feelings • Permission to express feelings • Represents feelings right now • Keep it short • A key ingredient to moving forward
  29. 29. Mapping the next steps • Summarizes and concludes • Deciding the next steps • Ensures that the commitments are observed
  30. 30. 7 Essential Behaviors for Effective Empowerment and Execution 1. Know your people and your business 2. Insist on realism 3. Set clear goals and priorities 4. Follow through 5. Reward the doers 6. Expand people‘s capabilities through coaching 7. Know yourself 3434
  31. 31. 36 Q&A Contact info@directions-consulting.com for more details, OR log on to: www.psycheselling.com/page4.html to get monthly updates OR http://cydj001.blogbus.com for the Chinese updates 36

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