Kjersti lunde, danish business authority (dk)Presentation Transcript
Kjersti Lunde Project ManagerThe Danish Ministry of Business and Growth
Our tasks Administration of business regulation Registration of businesses Virk.dk: where businesses report to the public authorities – today both digitally and by paper More than 1300 schemes on everything businesses report on: e.g. sickness, food production, working conditions, environmental issues etc.
Challenge to 100% digital communication:- small businesses with few IT-skills Solution: Danish libraries - already assisting citizens with IT Pilot phase: six libraries trained in Virk.dk and the ten mostly applied digital solutions Finding: The librarians, being informations specialist, and being trained in IT-paedagogics can assist these businesses, and the users are happy with the help they get
2013 Training libraries all over Denmark to assist small businesses with: Digital signature File a proxy on paper Register new businesses Electronic invoice Refund of sichness benefits VAT .. And more