Kym Charlton - Queensland Police Social Media during #qldfloods #TCYasi
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Kym Charlton's presentation at CMIS11.
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Kym Charlton - Queensland Police Social Media during #qldfloods #TCYasi
- 1. Queensland Police Social Media during #qldfloods #TCYasi
- 2. Creek starting to rise
- 6. QPS Facebook page Likes May -‐ Dec 26 8000 6000 4000 2000 0 May-‐6May-‐16May-‐27 Jun-‐6Jun-‐15Jun-‐25Jul-‐3Jul-‐11 Jul-‐20 Jul-‐29 Aug-‐7 Aug-‐17 Aug-‐28Sept-‐7Sept-‐17Sept-‐28Oct-‐8Oct-‐17Oct-‐27Nov-‐5Nov-‐15Nov-‐26 Dec-‐6Dec-‐15 May-‐7May-‐17May-‐28 Jun-‐7Jun-‐16Jun-‐26Jul-‐4Jul-‐12 Jul-‐21 Jul-‐30 Aug-‐8 Aug-‐18 Aug-‐29Sept-‐8Sept-‐18Sept-‐29Oct-‐9Oct-‐18Oct-‐28Nov-‐6Nov-‐16Nov-‐27 Dec-‐7Dec-‐16 May-‐8May-‐18May-‐29 Jun-‐8Jun-‐17Jun-‐27Jul-‐5Jul-‐13 Jul-‐22 Jul-‐31 Aug-‐9 Aug-‐19 Aug-‐30Sept-‐9Sept-‐19Sept-‐30Oct-‐11Oct-‐21Oct-‐31Nov-‐9Nov-‐19Nov-‐30 Dec-‐11Dec-‐21 May-‐9May-‐19May-‐30 Jun-‐9Jun-‐18Jun-‐28Jul-‐6Jul-‐14 Jul-‐23 Aug-‐1 Aug-‐11 Aug-‐22Sept-‐1Sept-‐11Sept-‐22Oct-‐2 Oct-‐12Oct-‐22 Nov-‐1Nov-‐11Nov-‐22 Dec-‐2 Dec-‐12Dec-‐22 May-‐10May-‐21 Jun-‐1Jun-‐10Jun-‐20Jun-‐30Jul-‐8Jul-‐16 Jul-‐25 Aug-‐3 Aug-‐13 Aug-‐24Sept-‐3Sept-‐13Sept-‐24Oct-‐4Oct-‐13Oct-‐23 Nov-‐2Nov-‐12Nov-‐23 Dec-‐3 Dec-‐13Dec-‐23 May-‐11May-‐22 Jun-‐2Jun-‐11Jun-‐21 Jul-‐1 Jul-‐9Jul-‐17 Jul-‐26 Aug-‐4 Aug-‐14 Aug-‐25Sept-‐4Sept-‐14Sept-‐25Oct-‐5Oct-‐14Oct-‐24 Nov-‐3Nov-‐13Nov-‐24 Dec-‐4 Dec-‐14Dec-‐24 May-‐12May-‐23 Jun-‐3Jun-‐12Jun-‐22 Jul-‐2Jul-‐10 Jul-‐19 Jul-‐28 Aug-‐6 Aug-‐16 Aug-‐27Sept-‐6Sept-‐16Sept-‐27Oct-‐7Oct-‐16Oct-‐26Nov-‐4Nov-‐14Nov-‐25 Dec-‐5 Dec-‐17 May-‐13May-‐24 Jun-‐4Jun-‐13Jun-‐23 Jul-‐7Jul-‐15 Jul-‐24 Aug-‐2 Aug-‐12 Aug-‐23Sept-‐2Sept-‐12Sept-‐23Oct-‐3 Oct-‐15Oct-‐25 Nov-‐7Nov-‐17Nov-‐28 Dec-‐8 Dec-‐18 May-‐14May-‐25 Jun-‐5Jun-‐14Jun-‐24 May-‐15May-‐26 May-‐20May-‐31 Jun-‐19Jun-‐29 Jul-‐18 Jul-‐27 Aug-‐5 Aug-‐15 Aug-‐26Sept-‐5Sept-‐15Sept-‐26Oct-‐6 Oct-‐19Oct-‐29 Nov-‐8Nov-‐18Nov-‐29 Dec-‐9 Dec-‐19 Aug-‐10 Aug-‐21 Aug-‐20 Aug-‐31Sept-‐10Sept-‐21Oct-‐1Oct-‐10Oct-‐20Oct-‐30 Nov-‐10Nov-‐21 Dec-‐1Dec-‐10Dec-‐20 Sept-‐20 Nov-‐20
- 7. QPS Facebook page Likes May -‐ Jan 10 18000 Jan 10 Flash flooding occurs in Toowoomba & Lockyer Valley 13500 Jan 5 Fitzroy River peaks (Rockhampton) Nov 1 Dec 25 9000 Disaster TC Tasha Management Act (Cat 1) 4500 0 May-‐7May-‐18May-‐30Jun-‐10Jun-‐20Jun-‐30Jul-‐10Jul-‐19Jul-‐28Aug-‐6Aug-‐16Aug-‐27Sept-‐7Sept-‐18Sept-‐30Oct-‐11Oct-‐22Nov-‐1Nov-‐11Nov-‐22Dec-‐2Dec-‐12Dec-‐23Jan-‐2 May-‐8May-‐19May-‐31Jun-‐11Jun-‐21 Jul-‐1Jul-‐8Jul-‐16Jul-‐25Aug-‐3Aug-‐13Aug-‐24Sept-‐4Sept-‐15Sept-‐27Oct-‐7Oct-‐17Oct-‐28Nov-‐7Nov-‐17Nov-‐28Dec-‐8Dec-‐18Dec-‐29Jan-‐8 May-‐10May-‐22Jun-‐1Jun-‐9Jun-‐18Jun-‐28Jul-‐7Jul-‐15Jul-‐24Aug-‐2Aug-‐12Aug-‐23Sept-‐3Sept-‐14Sept-‐26Oct-‐6Oct-‐16Oct-‐27Nov-‐6Nov-‐16Nov-‐27Dec-‐7Dec-‐17Dec-‐28Jan-‐7 May-‐9May-‐20 Jun-‐2 Jun-‐12Jun-‐22 Jul-‐2Jul-‐9Jul-‐17Jul-‐26Aug-‐4Aug-‐14Aug-‐25Sept-‐5Sept-‐16Sept-‐28Oct-‐8Oct-‐18Oct-‐29Nov-‐8Nov-‐18Nov-‐29Dec-‐10Dec-‐21 Jan-‐1Jan-‐10 May-‐11May-‐23 Jun-‐3 Jun-‐13Jun-‐23 Jul-‐3Jul-‐11Jul-‐20Jul-‐29Aug-‐7Aug-‐17Aug-‐28Sept-‐8Sept-‐19 Oct-‐1 Oct-‐12Oct-‐23Nov-‐2Nov-‐12Nov-‐23Dec-‐3Dec-‐13Dec-‐24Jan-‐3 May-‐12May-‐24 Jun-‐4 Jun-‐14Jun-‐24 Jul-‐4Jul-‐12Jul-‐21Jul-‐30Aug-‐8Aug-‐18Aug-‐29Sept-‐10Sept-‐22Oct-‐2 Oct-‐13Oct-‐24Nov-‐3Nov-‐13Nov-‐24Dec-‐4Dec-‐14Dec-‐25Jan-‐4 May-‐13May-‐25 Jun-‐5 Jun-‐15Jun-‐25 Jul-‐5Jul-‐13Jul-‐22Jul-‐31Aug-‐10Aug-‐21Sept-‐1Sept-‐12Sept-‐24Oct-‐4Oct-‐14Oct-‐25Nov-‐4Nov-‐14Nov-‐25Dec-‐5Dec-‐15Dec-‐26Jan-‐5 May-‐14May-‐26 Jun-‐6 Jun-‐16Jun-‐26 Jul-‐6Jul-‐14Jul-‐23Aug-‐1Aug-‐11Aug-‐22Sept-‐2Sept-‐13Sept-‐25Oct-‐5Oct-‐15Oct-‐26Nov-‐5Nov-‐15Nov-‐26Dec-‐6Dec-‐16Dec-‐27Jan-‐6 May-‐15May-‐27 Jun-‐7 Jun-‐17Jun-‐27 May-‐16May-‐28 Jun-‐8 Jun-‐19Jun-‐29 May-‐17May-‐29 May-‐21 Jul-‐18Jul-‐27Aug-‐5Aug-‐15Aug-‐26Sept-‐6Sept-‐17Sept-‐29Oct-‐10Oct-‐21 Aug-‐9Aug-‐19Aug-‐30Sept-‐11Sept-‐23Oct-‐3 Aug-‐20Aug-‐31 Sept-‐9Sept-‐20 Sept-‐21 Oct-‐9Oct-‐19Oct-‐30Nov-‐10Nov-‐21Dec-‐1Dec-‐11Dec-‐22 Oct-‐20Oct-‐31 Nov-‐9Nov-‐19Nov-‐30 Nov-‐20 Dec-‐9Dec-‐19Dec-‐30Jan-‐9 Dec-‐20Dec-‐31
- 8. QPS Facebook page Likes Nov -‐ Feb 24 200,000 Jan 13 Brisbane River Peaks, Bremer River peaks (Ipswich) Jan11 Flash flooding across QLD (Brisbane, 150,000 Caboolture, North Coast, Jan 31 Feb 2 South West of QLD) TC Anthony TC Yasi (Cat 2) (Cat 5) Jan 10 Flash flooding occurs in Jan 5 Toowoomba & Lockyer 100,000 Fitzroy River peaks Valley (Rockhampton) 50,000 Dec 25 Nov 1 TC Tasha Disaster (Cat 1) Management Act 0 May-‐7May-‐25Jun-‐12Jun-‐29Jul-‐15Jul-‐30Aug-‐16Sept-‐2Sept-‐20Oct-‐7Oct-‐23Nov-‐8Nov-‐25Dec-‐13Dec-‐31Jan-‐17Feb-‐1Feb-‐18Mar-‐7Mar-‐24Apr-‐11Apr-‐28May-‐17 May-‐8May-‐26Jun-‐13Jun-‐30Jul-‐16Jul-‐31Aug-‐17Sept-‐3Sept-‐21Oct-‐8Oct-‐24Nov-‐9Nov-‐26Dec-‐14 Jan-‐1Jan-‐16 Feb-‐2Feb-‐19Mar-‐8Mar-‐25Apr-‐12Apr-‐29May-‐18 May-‐10May-‐30Jun-‐17Jul-‐1Jul-‐14Jul-‐29Aug-‐15Sept-‐1Sept-‐19Oct-‐6Oct-‐22Nov-‐7Nov-‐24Dec-‐12Dec-‐30 Jan-‐18Feb-‐3Feb-‐20Mar-‐10Mar-‐29Apr-‐16May-‐3May-‐21 May-‐9May-‐27Jun-‐14 Jul-‐2 Jul-‐17Aug-‐1Aug-‐18Sept-‐4Sept-‐22Oct-‐9Oct-‐25Nov-‐12 Dec-‐1Dec-‐17Jan-‐2 Jan-‐19Feb-‐4Feb-‐21Mar-‐11Mar-‐30Apr-‐17May-‐4May-‐22 May-‐11May-‐31Jun-‐18Jul-‐3 Jul-‐18Aug-‐2Aug-‐19Sept-‐5Sept-‐23Oct-‐12Oct-‐29Nov-‐16Dec-‐3Dec-‐19Jan-‐4 Jan-‐20Feb-‐5Feb-‐22Mar-‐12Mar-‐31Apr-‐18May-‐5May-‐23 May-‐12 Jun-‐1Jun-‐16 Jul-‐4 Jul-‐19Aug-‐3Aug-‐20Sept-‐6Sept-‐24Oct-‐13Oct-‐30Nov-‐17Dec-‐4Dec-‐20Jan-‐5 Jan-‐21Feb-‐6Feb-‐23Mar-‐13 Apr-‐1 Apr-‐19May-‐6May-‐24 May-‐13 Jun-‐2 Jun-‐19 Jul-‐5 Jul-‐20Aug-‐4Aug-‐21Sept-‐7Sept-‐25Oct-‐14Oct-‐31Nov-‐18Dec-‐5Dec-‐21Jan-‐6 Jan-‐22Feb-‐7Feb-‐24Mar-‐14 Apr-‐2 Apr-‐20May-‐7May-‐25 May-‐14 Jun-‐3 Jun-‐20 Jul-‐6 Jul-‐21Aug-‐5Aug-‐22Sept-‐8Sept-‐26Oct-‐15Nov-‐1 Nov-‐19Dec-‐6Dec-‐22Jan-‐7 Jan-‐23Feb-‐8Feb-‐25Mar-‐15 Apr-‐3 Apr-‐21May-‐8May-‐26 May-‐15 Jun-‐4 Jun-‐21 Jul-‐7 Jul-‐22Aug-‐6Aug-‐23Sept-‐9Sept-‐27Oct-‐16Nov-‐2 Nov-‐20Dec-‐7Dec-‐23Jan-‐8 Jan-‐24Feb-‐10 Mar-‐1Mar-‐18Apr-‐4 Apr-‐22May-‐9May-‐27 May-‐16 Jun-‐5 Jun-‐22 Jul-‐8 Jul-‐23Aug-‐7Aug-‐24Sept-‐12 Oct-‐1Oct-‐17Nov-‐3 Nov-‐21Dec-‐8Dec-‐24Jan-‐10Jan-‐27Feb-‐13Mar-‐3Mar-‐20Apr-‐6 Apr-‐23May-‐12 May-‐17 Jun-‐6 Jun-‐23 Jul-‐10Jul-‐25Aug-‐9Aug-‐26Sept-‐14 Oct-‐2Oct-‐18Nov-‐4 Nov-‐22Dec-‐10Dec-‐28Jan-‐14Jan-‐31 Feb-‐26Mar-‐16 Apr-‐5 Apr-‐24May-‐13 May-‐18 Jun-‐7 Jun-‐24Jul-‐9 Jul-‐24Aug-‐8Aug-‐25Sept-‐13 Oct-‐3Oct-‐19Nov-‐5 Nov-‐23Dec-‐11Dec-‐29Jan-‐15 Feb-‐9Feb-‐27Mar-‐17 Apr-‐7 Apr-‐25May-‐14 May-‐19 Jun-‐8 Jun-‐25Jul-‐11Jul-‐26Aug-‐12Aug-‐30Sept-‐18Oct-‐5Oct-‐21Nov-‐6 Nov-‐27Dec-‐15 Jan-‐3 Jan-‐25Feb-‐11 Mar-‐2Mar-‐19 Apr-‐8 Apr-‐26May-‐15 May-‐20 Jun-‐10Jun-‐27Jul-‐13Jul-‐28Aug-‐14 Sept-‐10Sept-‐30 Oct-‐20 Nov-‐10Nov-‐29Dec-‐18 Jan-‐9 Jan-‐26Feb-‐12 Mar-‐4Mar-‐21 Apr-‐10Apr-‐27May-‐16 May-‐21 Jun-‐9 Jun-‐26Jul-‐12Jul-‐27Aug-‐13Aug-‐31 Sept-‐28 Oct-‐26Nov-‐13 Dec-‐2 Dec-‐25Jan-‐11Jan-‐28Feb-‐14 Mar-‐5Mar-‐22 Apr-‐9 Apr-‐30May-‐19 May-‐22 Jun-‐11Jun-‐28 May-‐23 Jun-‐15 May-‐24 May-‐28 May-‐29 Aug-‐10Aug-‐28Sept-‐16 Oct-‐4 Oct-‐27Nov-‐14 Dec-‐9Dec-‐26Jan-‐12Jan-‐29Feb-‐15 Mar-‐6Mar-‐23 Apr-‐13 May-‐1May-‐20 Aug-‐11Aug-‐29Sept-‐17 Oct-‐10Oct-‐28Nov-‐15 Aug-‐27Sept-‐15 Oct-‐11 Sept-‐11 Sept-‐29 Nov-‐11Nov-‐30 Dec-‐27Jan-‐13Jan-‐30Feb-‐16 Mar-‐9Mar-‐26Apr-‐14 May-‐2 May-‐28 Nov-‐28Dec-‐16 Feb-‐28 Mar-‐27Apr-‐15 May-‐10 Mar-‐28 May-‐11 May-‐29
- 9. Some Numbers 450 144 / 4 5% / #10 25 / 1
- 11. What it let us do • Broadcast to simultaneously to multiple audiences • Network TV • Local radio • International media • Situational Awareness • Interagency communications • Minority Groups • People overseas • People without power • People without social media
- 12. Lessons learnt • Don’t wait for a fire to build a fire station • Build on the top of your pyramids • You can’t kill it with a stick • Trust your staff, they are not stupid • Have someone who knows what they are doing • Have a senior manager who understands the medium • Develop agile values-based policy, based on sensible decision-making • It’s really not that hard
- 14. Queensland Police Social Media during #qldfloods #TCYasi