Characterizing Collaboration  A proposal for measuring citizen-government collaboration in the production of eServices, Brussels, 2013.01.24
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Characterizing Collaboration A proposal for measuring citizen-government collaboration in the production of eServices, Brussels, 2013.01.24

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Our presentation in the "ePractice Event: Collaborative production of eGovernment services", Brussels, 2013.01.24 ...

Our presentation in the "ePractice Event: Collaborative production of eGovernment services", Brussels, 2013.01.24
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Characterizing Collaboration  A proposal for measuring citizen-government collaboration in the production of eServices, Brussels, 2013.01.24 Characterizing Collaboration A proposal for measuring citizen-government collaboration in the production of eServices, Brussels, 2013.01.24 Presentation Transcript

  • Pedro Prieto Martín, Asoc. Ciudades Kyosei pedro.prieto-martin@ckyosei.org Characterizing CollaborationA proposal for measuring citizen-government collaboration in the production of eServices
  • Collaborative eServices: Context WORKSHOP QUESTION: How can we effectively spread and better communicate best practice cases? identify, good and bad “State of the Art” iNnovativE, smarT,NET-GOOD civic centric neiGhbourhOOD 9 members USER-DRIVEN 4 countries DEVELOPMENT 4 pilots SMART INNOVATION ~ 2 Mio € COLLABORATIVE BUSINESS MODELS OPEN SOURCE ESERVICES
  • What are Collaborative eServices? STUDY ON COLLABORATIVE “Public services that get better PRODUCTION IN EGOVERNMENT: the more people use them” NET-EUCEN: - Collaborative service definition - Collaborative service development - Collaborative service operation - Collaborative service assessment (govint.org) HOW TO MEASURE IT? – IT IS REALLY DIFFICULT!!We need new benchmarking frameworks, integrated by indicators on collaboration andopenness, which measure the degree to which government are trying and succeeding inleveraging citizens’ collaboration.OPEN Availability of machine readable high valueDATA public datasetsSUPPLY Existence of collaborative eGovernment servicesUPTAKE In terms of levels of active participation by citizensIMPACT Difficult to capture
  • Collaborative eServices 2009.01.21: & Open GovernmentMemorandum on Transparency and Open Government … Government should be TRANSPARENT Government should be PARTICIPATORY Government should be COLLABORATIVE Collaboration Participation Transparency
  • Characterizing collaborative participation ?
  • Dimensions of Participation beta 1. WHAT – Intensity of Collaboration 3. WHO – Actors involvement: 6. Delegated Control 1. Type: Political, Corporate, Civil Society, Others Collaborative 5. Delegated Power Participation 2. Stakes & Special Roles: 4. Collaboration - Affected, Interested, Transparency Cliff Participant, Influencer 3. Advice - Decision maker, Promoter, Consultative 2. Consultation Participation Facilitator 1. Information 3. Selection methods: Non- 0. Manipulation Participation - Inclusiveness, Representativeness, Self-selection, Others - 1. Legitimate coercion Conflict - 2. Illegal Duress 4. WHERE – Institutionalization level: 1. Low: "Sporadic“, "Episodic“ 2. WHEN – Phase within Policy Cycle: 2. Medium: "Periodic“, "Continuous" 1. Agenda Setting 3. High: “Functional Inst.” and “Organic Inst.” 2. Policy Formulation 3. Decision Making 5. HOW – Deliberativeness & Transparency: 4. Policy Implementation 1. None 1. None 5. Monitoring and evaluation 2. Low 2. Low 3. Medium 3. Medium 4. High 4. High(Prieto-Martín & Ramírez-Alujas 2013)
  • Representation of Participation beta Eg: Participatory Budgeting Fortaleza (BR) - 2005 POLICY Intensity of Collaboration FORMULATION 0. Manipulation 1. Information 2. Consultation 3. Advice DECISION 4. Collaboration MAKING 5. Delegated Power 6. Delegated Control (Monitoring) AGENDA SETTING Deliberativeness & Transparency No deliberation No transparency Low Low Medium Medium High High MONITORING POLICY Institutionalization Level IMPLEMENTATION & EVALUATION Sporadic Episodic Stakeholders Periodic Political involvement Corp. Actors Continuous [10 - 1 - 0.5] Actors Functional Inst. # Affected Self-Selected [15 - 13 - 0.9] Organic Inst. # Participate Representative .# Influence Level Inclusive Elections Others Civil Soc. Decision Makers Promoter Facilitation [0 - 0 - 0] [20 - 15 - 0.5](Prieto-Martín & Ramírez-Alujas 2013)
  • Pedro Prieto Martín, Asoc. Ciudades Kyosei pedro.prieto-martin@ckyosei.orgThank you very much for your mindful listening!! More information at http://www.ckyosei.org ?
  • BACK- UPSLI D ES
  • About “Ciudades Kyosei” First Spanish NGO devoted to (e)Participation, eDemocracy and eGovernance • Officially established in 2006; • Our research on (e)Participation started in 2004. Areas of work: • (e)Participation research and expertise • (e)Participation advocacy, promotion and education • Socio-technical design, construction and management of Civic Software systems Our research has focused on: • Civic Engagement • Best practices for the design of (e)Participation systems • Difficulties to promote innovation in the ICT for Governance field Our main aim: • The collaborative creation of Kyopol (aka. Symbiotic City)