Training Trends for 2010: How to Embrace the New Training Landscape
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Training Trends for 2010: How to Embrace the New Training Landscape

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Hear Claire Schooley, senior analyst at Forrester Research, discuss how organizations are reassessing their training strategy to meet the needs of the current business climate. Topics include economic ...

Hear Claire Schooley, senior analyst at Forrester Research, discuss how organizations are reassessing their training strategy to meet the needs of the current business climate. Topics include economic constraints, multigenerational and global trainees and making use of social media.

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    Training Trends for 2010: How to Embrace the New Training Landscape Training Trends for 2010: How to Embrace the New Training Landscape Presentation Transcript

    • Training Trends for 2010: How to Embrace the New Training Landscape
    • 2010 Trends are about interaction Mobile Configuration 3D learning Low-end video Social networks Finding Expertise appropriate Social location content learning Podcasts and blogs Virtual Simulations classroom/webinar and virtual labs High-end video
    • Agenda • Economic demands on learning will continue • Multigenerational workforce is the norm • Business alignment is critical to survival • Social media is an essential part of learning • Recommendations 3 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Agenda • Economic demands on learning will continue • Multigenerational workforce is the norm • Business alignment is critical to survival • Social media is an essential part of learning • Recommendations 4 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Employees need to get smarter faster • Curtailed travel, fewer face-to-face training events, decreased custom production, and fewer training staff present a learning challenge • Technology helps address the problem – Classroom content moves online – Virtual classroom and webinar experiences grow – Internal webcasts or podcasts developed by subject matter experts (SMEs) – Rapid eLearning becomes the authoring tool of choice – Off-the-shelf content provides multimedia learning – Online knowledge centers provide worker information – Social tools allow almost immediate connections 5 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • The meaning of eLearning expands Source: August 2007 “Informal Learning Connects With Corporate Training Programs ” 6 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • ASTD data shows average learning expenditure as a percentage of payroll Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report 7 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • ASTD report shows slight pullback in learning expenditure per employee Source: 2009 ASTD (American Society for Training and Development) State of the Industry Report 8 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Agenda • Economic demands on learning will continue • Multigenerational workforce is the norm • Business alignment is critical to survival • Social media is an essential part of learning • Recommendations 9 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • The complexion of the labor force is changing • The pool for skilled workers has shrunk • Demographics make managing employees different » 78 million » 46 million » 30 million Millennials Baby Boomers Gen Xers cannot are here and 46 million will be retiring replace retirees more are coming 10 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Workers today expect. . . • Dynamic technology with social networking • Flexibility of working remotely or from multiple locations • Challenging and collaborative work • Learning specific to the job context and easy to find • Choices in career paths • Attractive benefits and a good salary • Diversity in the workforce • Commitment to social responsibility and volunteerism • Work/life balance 11 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Employees Drive Their Own Learning Source ; November 2008 “Informal Methods Challenge Corporate Learning” 12 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Agenda • Economic demands on learning will continue • Multigenerational workforce is the norm • Business alignment is critical to survival • Social media is an essential part of learning • Recommendations 13 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Learning Becomes More Central To Company Processes 14 Entire contents © 2009 Forrester Research, Inc. All rights reserved.“How To Create A Comprehensive, High-Impact Learning Strategy” May 2008
    • The close affinity between Learning and Performance November 2008 “Informal Methods Challenge Corporate Learning” 15 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Learning is an ongoing process 16 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • A portal provides online resources 17 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Many Components Make Up Blended Learning November 2008 “Informal Methods Challenge Corporate Learning” 18 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Agenda • Economic demands on learning will continue • Multigenerational workforce is the norm • Business alignment is critical to survival • Social media is an essential part of learning • Recommendations 19 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Enter . . . social networking for learning •Communities •Expertise location •Internal-type twitter •Blogs •Wikis •Instant messaging 20 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Ernst & Young responds on Facebook 21 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Nike provides dual-purpose handheld technology dual- Product information Learning 22 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Viewing more informal learning content Source: www.towardsmaturity.org 23 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Employee-generated video learning • Modeled after YouTube, employees can: – Train sales, customers, and field service on product features. – Share video with business partners – Capture corporate knowledge through expert interviews – Train on processes to distribute expertise – Celebrate sales wins to inspire and teach 24 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • We will have more blends of formal and informal learning • Developing formal learning with an attached blog, a forum, or a rating • Using informal learning resources to support formal course work – Ask your social networks like Twitter and Facebook for information – Use Twitter as a back channel during a live or virtual class – Search employees for people with specific expertise • Using wikis to improve content by collecting knowledge from a large group 25 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Recommendations • Closely examine the trends and develop those that make sense for your business • Work toward seamless integration among the strategic HCM processes • Provide resources for people to find information and learn on their own • Make Web 2.0 part of your learning strategy • Address the cultural change through executive support and a team of learning champions throughout the organization 26 Entire contents © 2009 Forrester Research, Inc. All rights reserved.
    • Want to deliver your own online training? Give us a call 1-800-372-6207 Send us an email gotomeeting@citrixonline.com Visit our Website www.gotomeeting.com/corp Follow us on Twitter @gototraining