CitizenBrainIntegrating UX and Agile /SCRUMA work in progress

CitizenBrainUX And Agile Address The Same ProblemsEstimating scope is impossibleDeadline aren’t being metCode needs to be rewrittenSoftware is unusableUsers aren’t part of the equationBudgets run overEverybody is frustratedInsert your favorite painpoint here

Estimating scope is impossible

Deadline aren’t being met

Code needs to be rewritten

Software is unusable

Users aren’t part of the equation

Budgets run over

Everybody is frustrated

Insert your favorite painpoint here

CitizenBrainAgile ValuesIndividuals and interactions over processes and toolsWorking software over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan

Individuals and interactions over processes and tools

Working software over comprehensive documentation

Customer collaboration over contract negotiation

Responding to change over following a plan

CitizenBrainAgile PrinciplesOur highest priority is to satisfy the customerthrough early and continuous deliveryof valuable software. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.

Our highest priority is to satisfy the customerthrough early and continuous deliveryof valuable software.

Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.

Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter timescale.

CitizenBrainBusiness people and developers must work together daily throughout the project. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.The most efficient and effective method of conveying information to and within a development team is face-to-face conversation. Working software is the primary measure of progress.

Business people and developers must work together daily throughout the project.

Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.

The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.

Working software is the primary measure of progress.

CitizenBrainAgile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely. Continuous attention to technical excellence and good design enhances agility. Simplicity--the art of maximizing the amount of work not done--is essential. The best architectures, requirements, and designs emerge from self-organizing teams. At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.

Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.

Continuous attention to technical excellence and good design enhances agility.

Simplicity--the art of maximizing the amount of work not done--is essential.

The best architectures, requirements, and designs emerge from self-organizing teams.

At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.

CitizenBrainDesign Process (Cooper)

CitizenBrainProduct Development Process (Cooper)

CitizenBrainThings That Neither UX Nor Agile Can FixLack of corporate strategyExecutives that change their mind every weekPoor judgment of people in controlLack of adequate accountingLack of quality/success metricsInadequate skill setsToo many developers, not enough designers

Lack of corporate strategy

Executives that change their mind every week

Poor judgment of people in control

Lack of adequate accounting

Lack of quality/success metrics

Inadequate skill sets

Too many developers, not enough designers

CitizenBrainIteration Cycle Hierarchy

CitizenBrain

CitizenBrainSome GuidelinesResearch first, design second, code thirdCollaborate closely with business ownersCollaborate closely with developersHave a meeting with designers, developers, and business owners in one room to……prioritize features based on user needs, business goals, and technical feasibilityUsers and customers are represented by designers and product managers

Research first, design second, code third

Collaborate closely with business owners

Collaborate closely with developers

Have a meeting with designers, developers, and business owners in one room to…

…prioritize features based on user needs, business goals, and technical feasibility

Users and customers are represented by designers and product managers

CitizenBrainMore GuidelinesDocument the designKeep design documentation currentStart coding when you know what you’re buildingLet designers and/or researchers talk to customers and usersRe-evaluate your process periodically.Make it betterLet me know what works for you

Document the design

Keep design documentation current

Start coding when you know what you’re building

Let designers and/or researchers talk to customers and users

Re-evaluate your process periodically.

Make it better

Let me know what works for you

CitizenBrainDaniel JaegerInteraction Design & Strategy206.334.2500daniel@citizenbrain.comwww.citizenbrain.comTwitter: CitizenBrain

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