Cisco Collaboration:
Experience the
Difference
6/30/2014
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 2
Cloud
Col...
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Simple co...
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Collabora...
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Definitio...
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
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No change...
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Scheduled...
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IP
Enterp...
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IP
Enter...
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Cisco Te...
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Feature ...
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 14Cisco Con...
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© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 16© 2013 Ci...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 17© 2013 Ci...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 18Cisco Con...
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© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 20
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Joining ...
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Email se...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 24
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 25
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A person...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 28Cisco Con...
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• Enter ...
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• Dial m...
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© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 33
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• See al...
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TelePres...
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• Standa...
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Americas...
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• Host m...
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*Not Com...
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• Cisco ...
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• Increa...
Cisco Confidential 44© 2012 Cisco Systems, Inc. All rights reserved.
Why is Cisco doing this
• Social Market is growing, e...
Cisco Confidential 45© 2012 Cisco Systems, Inc. All rights reserved.
Jive Overview
Cisco Confidential 46© 2012 Cisco Systems, Inc. All rights reserved.
Why Jive
Cisco Confidential 47© 2012 Cisco Systems, Inc. All rights reserved.
Proven across more than 800 Brands
TELECOMTECHNOLOGY ...
Cisco Confidential 48© 2012 Cisco Systems, Inc. All rights reserved.
17.5 hours
per week
Role Specific
12.5 hours
per week...
Cisco Confidential 49© 2012 Cisco Systems, Inc. All rights reserved.
Improve Productivity with a Modern, Mobile
Enterprise...
Cisco Confidential 50© 2012 Cisco Systems, Inc. All rights reserved.
Why This is Important
• Ensure a Complete Collaborati...
Cisco Confidential 51© 2012 Cisco Systems, Inc. All rights reserved.
Synchronous
Collaboration
Asynchronou
s
Collaboration...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 52
Deliver ...
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Integrat...
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iLINK fo...
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Cloudlin...
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Unified
...
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iLink fo...
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iLink fo...
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Jabber H...
© 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 61
CMR: One...
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Cisco étend la collaboration au Cloud - Annonces Cisco Live San Francisco de mai 2014

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Vous découvrirez comment Cisco enrichit le Cloud de nouvelles capacités Vidéo et Collaboration, en permettant aux utilisateurs de se réunir simplement où qu’ils soient. Nous reviendrons notamment sur les annonces d’extension du service WebEx faites durant Cisco Live du mois de Mai 2014.

Nous présentons également les solutions permettant d’enrichir certaines suites applicatives dans le cloud telles que Google Apps, des services de collaboration Cisco.

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Cisco étend la collaboration au Cloud - Annonces Cisco Live San Francisco de mai 2014

  1. 1. Cisco Collaboration: Experience the Difference 6/30/2014
  2. 2. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 2 Cloud Collaboration Meeting Rooms (CMR) Infrastructure Collaboration Systems Release (CSR) 10.5 Endpoints DX80 DX70 8800 Series
  3. 3. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 3 Simple collaboration Few video options Face-to-face meetings On-premises deployment Many methods to collaborate Spontaneous discussions Extend to cloud Video on any device
  4. 4. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 4 Collaboration Meeting Rooms Deployment Options CMR Cloud Hosted by Cisco WebEx Available Q3CY14 CMR Hybrid TelePresence on Premises plus Cisco WebEx Available Now CMR Premises TelePresence infrastructure @ Customer Datacenter Available Now BOARDROOMBROWSER
  5. 5. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 5 Definition: CMR combines all benefits from Video and WebEx in One Meeting, One Experience • CMR is enabled as a hybrid mode or cloud based conferencing solution • CMR conferences include Personal (meet-me), Instant (ad-hoc), or a Scheduled conference • For Everyone across device, secure B2B and B2C
  6. 6. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  7. 7. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 7 No changes to workflows Permanent, Scheduled and One-Click Meetings WebEx productivity tools and mobile apps No changes to workflows Permanent, Scheduled and One-Click Meetings WebEx productivity tools and mobile apps Seamless Audio, Video and Web Collab Natural meeting controls Seamless Audio, Video and Web Collab Natural meeting controls Invite Join Collaborate WebEx: Scalable and Integrated Audio, Video, and Web Meeting Service Join from anywhere (audio, video, web)Join from anywhere (audio, video, web) One Meeting Interoperable SaaS Converged Web and Video Conferencing All conferencing resources delivered from the Cisco Cloud Across device, secure B2B and B2C
  8. 8. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 8 Scheduled Meetings Scheduled Dynamic Meeting IDs Video + Audio + Content One-Click Meetings Ad-hoc / On- Click Dynamic Meeting IDs Video + Audio + Content Personal Meeting Room Always Available Constant Meeting URI + PIN Video + Audio + Content
  9. 9. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 9 IP Enterprise Remote Office 5000 5001 5002 CUCM or VCS-CTMSTS/MCU This setup allows for CMR Hybrid (WXeTP) TMS scheduling. 5003 Cisco WebEx Cloud Expressway-E or VCS-E
  10. 10. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 10 IP Enterprise Remote Office 5000 5001 5002 CUCM or VCS-C This setup allows for: CMR Cloud The mixer is now in the cloud. WebEx is the Center of command for the user experience, Scheduling via Outlook or WebEx Site. 5003 Cisco WebEx Cloud Expressway-E or VCS-E
  11. 11. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 11 Cisco TelePresence Endpoints 3rd Party Standards Based Telepresence Endpoints Lync 2010 Lync 2013 WebEx Mobile Jabber Mobile WebEx Desktop, Jabber Desktop Collaboration CiscoWebEx Meeting Center
  12. 12. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 12 Feature Description Users per Meeting Up 25 SIP or H.323 video conferencing and Lync endpoints, and up to 500 WebEx video participants to join a single meeting Maximum video resolution 720p30 Meeting create, launch, join schedule meetings, escalate to an instant meeting, or create meetings in a personal, always-on meeting room In Meeting Controls • See all meeting participants in a unified roster list • Mute, unmute and drop any participant • Lock your meeting to prevent unintended participants from joining • Record your sessions with video, audio and content for future viewing Scalability Industry leading proven technology: Cisco WebEx Cloud
  13. 13. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  14. 14. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 14Cisco Confidential 14© 2011 Cisco and/or its affiliates. All rights reserved.
  15. 15. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 15
  16. 16. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 16© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Outlook integration :scheduled
  17. 17. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 17© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential Outlook integration:Instant
  18. 18. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 18Cisco Confidential 18© 2011 Cisco and/or its affiliates. All rights reserved.
  19. 19. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 19
  20. 20. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 20
  21. 21. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 21 Joining from Video Conferencing Devices
  22. 22. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 22Cisco Confidential 22© 2011 Cisco and/or its affiliates. All rights reserved.
  23. 23. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 23 Email sent to all CMR Cloud Users to setup Personal CMR Space
  24. 24. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 24
  25. 25. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 25
  26. 26. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 26
  27. 27. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 27 A personal CMR to Use at any Time, from any Device Use a personal CMR for impromptu meetings, at any time Each Host has a: • Web URL for WebEx https://<sitename>.webex.com/join/<username> • Video address (SIP or H.323 URI) <username>@<sitename>.webex.com
  28. 28. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 28Cisco Confidential 28© 2011 Cisco and/or its affiliates. All rights reserved.
  29. 29. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 29 • Enter a meeting room URL e.g. site.webex.com/join/jsmith • Join and wait in the lobby until the host joins Attendees cannot hear, see, chat, share until the host joins • Host uses PIN to unlock When the host joins, attendees can setup audio, share video, chat, present
  30. 30. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 30 • Dial meeting room video address: • <username>@<sitename>.webex.com • Audio IVR requests the host pin or press # to wait for the host • Wait in the lobby until the host joins • Attendees cannot hear, see, chat, share until the host joins
  31. 31. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 31
  32. 32. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 32
  33. 33. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 33
  34. 34. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 34
  35. 35. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 35 • See all meeting participants in a unified roster list • Mute, unmute and drop any participant • Lock your meeting to prevent unintended participants from joining • Record your sessions with video, audio and content for future viewing and sharing
  36. 36. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 36 TelePresence Server User Experiences
  37. 37. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 37 • Standards-based steaming player with video (both WebEx & TelePresence), share, chat & polling Network-based Recording (NBR) 37
  38. 38. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 38 Americas Sept 2014 EMEA Q4 CY 2014 APAC Jan 2015
  39. 39. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 39 • Host meetings up to 25 video screens and 500 WebEx video/audio participants • Add-on to existing WebEx offer • Aligned with existing WebEx licensing models and volume price tiers • Sold by partners via Cisco’s global price list (GPL) and WebEx’s direct price list (GRA) +
  40. 40. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 40 *Not Committed Video Endpoints 3rd Party Standards Based Telepresence Endpoints Lync 2010 Lync 2013 WebEx Mobile WebEx Desktop, Jabber Susan’s Meeting Room Collaboration Meeting RoomWebEx Meeting Center: • One Meeting: Web and Video Conferencing delivered from cloud • Drive scalable video deployment from Cloud • One Offer: Add-on WebEx service • Supported interoperability on any device, secure B2B including Lync 2010/2013 • Simplified set up, join, and in-meeting experience • Persistent Meeting Rooms in the Cloud • e.g. https://cisco.webex.com/yourname
  41. 41. © 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41
  42. 42. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 42 • Cisco and its partner network will now resell Jive solutions as a fully integrated component of the Cisco collaboration family. • Additionally, Cisco and Jive will conduct joint product engineering to deliver further innovations and integration on the solution. Working together Cisco and Jive can work more closely to provide a complete offering for customers • References: • http://investors.jivesoftware.com/releasedetail.cfm?ReleaseID=844490 • http://blogs.cisco.com/collaboration/like-chocolate-and-peanut-butter-some-things-are-better- together/
  43. 43. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 43 • Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes. Throughout the past decade, Cisco has continued to weave social into the fabric of our own collaboration portfolio. At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs. • Today I am happy to announce that we are entering a relationship with Jive Software to deliver the best in enterprise social collaboration to our customers. By combining Jive’s enterprise collaboration platform with WebEx and Jabber, we can bring together the elements that help organizations deploy an integrated, seamless experience for their employees, customers, and partners.
  44. 44. Cisco Confidential 44© 2012 Cisco Systems, Inc. All rights reserved. Why is Cisco doing this • Social Market is growing, even faster than expected • Jive + Cisco is a more comprehensive offering that includes internal and external social collaboration with realtime Cisco UC integration. • Align with market shift to browser and cloud delivery for Collaboration • Consequence: Webex Social no longer being developed and sold
  45. 45. Cisco Confidential 45© 2012 Cisco Systems, Inc. All rights reserved. Jive Overview
  46. 46. Cisco Confidential 46© 2012 Cisco Systems, Inc. All rights reserved. Why Jive
  47. 47. Cisco Confidential 47© 2012 Cisco Systems, Inc. All rights reserved. Proven across more than 800 Brands TELECOMTECHNOLOGY FINANCIAL HEALTHCARE RETAIL OTHER
  48. 48. Cisco Confidential 48© 2012 Cisco Systems, Inc. All rights reserved. 17.5 hours per week Role Specific 12.5 hours per week E-Mail 8.5 hours per week Search 6.7 hours per week Collaboration Why This is Important Inefficient collaboration hurts productivity. What is this lost time costing your business? • Products not developed • Deals not closed • Customers lost due to service issues * McKinsey Global Institute: The Social Economy, July 2012 28 Hours per Week in Lost Time*28 Hours per Week in Lost Time*
  49. 49. Cisco Confidential 49© 2012 Cisco Systems, Inc. All rights reserved. Improve Productivity with a Modern, Mobile Enterprise Collaboration Platform How Does Jive + Cisco Improve Productivity? Find, connect, and collaborate faster across organizations and applications, from any device. Move more quickly between asynchronous and synchronous modes. Maintain in once place a record of collaboration for specific business activities. How Will Improved Productivity Affect Your Business? Onboard people faster. Launch products faster. Close sales deals faster. Increase quality of client deliverables. Resolve customer issues faster. SOURCE: Jive customer research— Nov. 2012 — Completed by a Top 3 consulting firm.
  50. 50. Cisco Confidential 50© 2012 Cisco Systems, Inc. All rights reserved. Why This is Important • Ensure a Complete Collaboration Strategy inclusive of Asynchronous & Synchronous • Both forms of collaboration are essential components to a collaborations strategy • Ability to easily escalate type of collaboration (Media Richness Theory – more difficult the task, the richer medium is needed – need to match the medium to the task) • Unified Collaboration Experience by Reducing “App Fatigue” • Save time by reducing time spent moving from one collaboration app to another • Save time by reducing time spent moving from LOB apps to collaboration apps • Provide one collaboration experience instead of multiple – integrations collaboration is better than islands of collaboration • Increased Adoption of Collaboration Products • Couples both technical and strategy approaches to help customers get the most of our their collaboration tool investments • Get more business value out of technology investments – maximizing the “R” of ROI – the “I” is already made, now they need to get their people to work together effectively across all means of collaboration
  51. 51. Cisco Confidential 51© 2012 Cisco Systems, Inc. All rights reserved. Synchronous Collaboration Asynchronou s CollaborationIM & Presence Telephony Web Conferencing Social Collaboration Platform Video Conferencing Jabber WebEx CUCM Unity Jabber Applications & Business Processes CRM BI & Analytics ERP HR Systems BPM Middlewar e “My Time” Communications Holistic Collaboration (centered on Social) MSFT Exchan ge WebEx Social WebEx Social WebEx Social WebEx Social WebEx Social Blogs/Wikis/Posts/Forums Online Groups Email & Streams Document Management Real Time Communications +
  52. 52. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 52 Deliver Cisco Collaboration as Chrome Browser Extensions Users can install Cloudlink extensions for Cisco from the Chrome Store; administrators can also pre-install Cloudlink extensions using the Chrome Admin Panel Anywhere, Anytime Access to Cisco Collaboration Users can access their Cisco collaboration services from any Chrome browser
  53. 53. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 53 Integrate Cisco voice and video, presence, instant messaging and unified messaging inside cloud apps like Salesforce, Google Apps and Jive
  54. 54. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 54 iLINK for Cisco (HTML5 Client) iLINK for WebEx Application Server Chrome Extensions CLOUDLINK App Server • Unified Messaging (Google Apps and Jive) • Jabber Voice and Video • Jabber Presence • Instant Messaging • Group Chat • Location Sharing • Salesforce Integration • Integration in Google Calendar • Integration with Gmail Cloudlink 4.0 Components and Features • Comprehensive collaboration solution bundle • One price • Ability to provision and turn features on/off iLINK • Click-to-Call (via TAPI) • Federated Presence to Google
  55. 55. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 55
  56. 56. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 56 Cloudlink integrates Cisco UC inside Jive • Unified messaging • Click-to-call iLink for Cisco provides • Presence • Instant messaging • Group chat • Jabber voice/video • Call management • Location sharing
  57. 57. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 57 Unified Messaging Integrated Fax Transcription Click-to-Call Rich Presence WebEx Integration
  58. 58. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 58 iLink for Cisco integration with Salesforce through Salesforce Open CTI • Presence • Instant messaging • Group chat • Jabber voice/video • Call management • Location sharing • Call logging
  59. 59. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 59 iLink for Cisco extends Cisco collaboration to any web app or page in Chrome • Click-to-call • Presence • Instant messaging • Group chat • Jabber voice/video • Call management • Location sharing
  60. 60. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 60 Jabber HTML5 client and Chrome browser extension • Presence • Instant messaging • Group chat • Jabber voice/video • Call management • Location sharing
  61. 61. © 2014 Cisco and/or its affiliates. All rights reserved. Cisco Highly Confidential – Redistribution Prohibited 61 CMR: One Meeting: Web and Video Conferencing delivered from cloud Drive scalable and interoperable video deployment from Cloud Cisco partners with and resells Jive and Esna Cisco enables Business Transformation
  62. 62. Thank you.
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