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Moving Your Enterprise to the ITaaS Model by Cisco & Presidio

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Flint Brenton- SVP, Cisco
Ben Patz - COO, Presidio
Johan Milbrink, Data Center Manager, Presidio

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  • 1. Moving Your Enterprise tothe IT-as-a-Service ModelGartner IT Infrastructure, Operations & Management Summit Flint Brenton – SVP, Cisco, Cloud & Systems Management Ben Patz – Presidio, Chief Operating Officer Johan Milbrink– Presidio, Data Center Practice Manager© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
  • 2. -  Delivering IT-as-a-Service -  Cisco Unified Data Center -  Presidio – Best Practices and Case Studies -  Getting Started© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
  • 3. Business Objectives IT Service Offerings On-Demand Services Infrastructure to Deliver IT as a Service 1010101010101010101010101010101010 E-BUSINESS SUITE 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101010101010101010101010101010 1010101101010101010101010101010101 0101010101010101010101010101010101 Traditional Virtualized Cloud End-User ComputingBusiness Applications Applications Computing Collaboration© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
  • 4. Consolidate Virtualize the Standardize Automate Assets Environment Operations Service Delivery Increased IT Operational Excellence (Agility, Efficiency and Simplicity) Increased Cloud Readiness (Physical – Virtual – Private Cloud – Hybrid Cloud) Cisco Confidential 4© 2012 Cisco and/or its affiliates. All rights reserved.
  • 5. The Platform for Delivering IT-as-a-Service MODULAR AUTOMATED HIGHLY SCALABLE, UNIFIED UNIFIED RESOURCE STATELESS UNIFIED SECURE NETWORK MANAGEMENT FABRIC FABRIC COMPUTING COMPUTING MANAGEMENT ELEMENTS (PHYSICAL AND VIRTUAL)© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
  • 6. Delivering Architectural Flexibility Consolidated Infrastructure Simplified Management Reduced Cost Ethernet Convergence Network Investment Protection Data Center Evolves With Business Storage Geographic Span OS & Network Management Scale Integrated Application Delivery Seamless VM Networking VM-aware Security Intelligence Consistent Networking Across Physical, Virtual and Cloud© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
  • 7. Three years of Innovation and Market Leadership GARTNER DATA CENTER CUSTOMER GROWTH**** 10-GIGABIT SWITCHES REVENUE* 23K+ 15K 73.8% 254.6% 10K Y/Y GROWTH 2009—2011*** 5K 17.6% 2.4% 1.4% 1.3% 3.4% 2008 2012* Chart created by Cisco based on Gartner data. Gartner, Inc., Market Share: Data Center Ethernet Switches, Worldwide, 2010, N. Singh, S. Real, July 29, 2011.**OEM Switches not included*** Multiple sources including Dell Oro.**** Created by Cisco based on Cisco data.© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
  • 8. Cisco Delivers Today and Innovates for the Future Which vendor would you perceive to be the most competent to deliver on a fabric–based strategy in your enterprise? Cisco Dell Egenera IBM VMware HPDont Know / Not Sure 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% % of Respondents Source: Gartner, 2011—You can read the full Gartner report here:© 2012 Cisco and/or its affiliates. All rights reserved. http://www.gartner.com/technology/media-products/reprints/cisco/210438.html Cisco Confidential 8
  • 9. Built from the Ground up for Physical, Virtual and Cloud Efficient Scaling Simplified management Convergence Consistent alignment of policy, configuration and workload Intelligence Superior IT productivity Orchestration ready Automation Fabric-based x86 computing architecture optimized for virtualization and cloud© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
  • 10. TECHNICAL LEADERSHIP MARKET MOMENTUM•  Unified Infrastructure: compute, • UCS has $1.3 billion annualized networking, virtualization, storage revenue run rate (CQ4-2011) access, management software • Over11,000 unique UCS•  Management Automation: UCS customers, and nearly half of all Manager and Service Profiles Fortune 500 customers have across blade and rack servers invested in UCS•  Ideal for enterprise applications: • 2,000 UCS Channel Partners; proven for both bare metal and 838 achieved Data Center virtualized enterprise deployments Specialization Certification•  Design flexibility: scale across • 44 ISVs and counting writing to systems and across data centers Cisco UCS API•  Ideal Cloud Infrastructure: UCS • 63 World Record Performance is winning the cloud build-out (72% Benchmarks to date of top 50 cloud providers) © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
  • 11. Figure 1. Magic Quadrant for Blade ServersFigure 1. Magic Quadrant for Blade Servers Figure 1: Magic Quadrant for Blade Servers This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from http://www.gartner.com/reprints/cisco-datacenter? id=1-19KYF6B&ct=120306&st=sb Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties ofSource: Gartner (March 2012) merchantability or fitness for a particular purpose. Source: Gartner (March 2012) © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
  • 12. Slow, Complex, Brittle, Expensive Fast, Simple, Flexible, Cost-Effective Legacy IT IT-as-a-Service Measured Rapid Service Elasticity Broad On-Demand Resource Network Self Service Pooling Access Compute Network Storage© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
  • 13. IT-as-a-Service Requires a New Management Approach On-Demand, Self-Service Provisioning Self-Service Portal and Orchestration of IT ResourcesAutomation Policy-Based, Model-Driven Approach Infrastructure Resource Mgmt Reduces TCOIntelligence Easiest to Use Policy-Based Policy-Based and Deploy, Delivers Faster Compute Network Time to Value Flexibility Compute Network Storage Optimized for Cisco Architectures, Complements Existing IT Systems and Management Tools© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
  • 14. Automation and Orchestration Designed for IT-as-a-Service Cisco Intelligent Automation for Cloud API API Cisco Cisco Unified Computing Network Services System Manager Manager Compute Network Storage Unified Management Partner Ecosystem© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
  • 15. IT Self-Service StorefrontCisco Cloud Portal Example:Cisco IT Deployment—CITEIS Virtual Data Center© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
  • 16. Orchestration-Based AutomationCisco Process Orchestrator Example:Provision virtual data center (VDC)© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
  • 17. Unified Management – Automated Self-Service Provisioning FROM 8 WEEKS TO 15 MINUTESArchitect Design Where Procure Install Configure Secure Is It Can We Automated Ready? Put It? Self-Service Provisioning Manual Capacity Policy-Based Built-In On-Demand Provisioning Governance© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
  • 18. Presidio Overview"•  Professional & Managed Service •  Enabling Cloud/IT transformations Provider for Advanced IT Solutions across multiple industries•  Local presence: 50+ offices across •  Deep, strategic partnerships with the United States leading innovators in the IT industry•  Global scale: 5,000+ clients in U.S., •  Privately held company - double-digit Europe & Asia annual growth rates for 15+ years•  2,000+ employees – ~50% are •  Passion for driving client results: Best in highly certified consulting engineers class satisfaction & Net Promoter Score 18 "
  • 19. Presidio and Cisco" Cisco Cloud Builder ! Cisco Master ATP Partner: Managed Services, Unified Communications, Security & TelePresence Video 2nd largest Partner in North America Unique collaborative relationship – co-developing innovative solutions Over 30 Cisco specific specializations and authorizations Over 2,200 Cisco technical certifications including 150+ CCIEs19 "
  • 20. What Our Customers Are Telling Us…" Growth “… need a solution that enables us to respond to customers within hours instead of days” Answers “I need help with moving my workloads to public cloud and to private cloud…” Risk “At the end of the day, I just want to simply, confidently say ‘yes’ to my business.”20 "
  • 21. Cloud/IT Transformation Is A Journey"We Help Our Customers Along Hybrid Public Cloud Cloud Private Cloud Automation Virtualization Consolidation21 "
  • 22. Best Practices / Recommendations For 
Cloud Computing Initiatives"•  Build executive support, appoint “head of cloud”•  Focus on your service catalog and self-service portal –  Assess your user, workloads, infrastructure, security environment –  Standardize services, automate provisioning•  Adopt a phased approach –  Crawl, walk, run (test, pilot, production) –  Establish objectives and a roadmap for execution –  Identify your initial target(s) (test/dev, apps, use case, etc.)•  Ensure selected cloud platform core is extensible –  Enterprise-class, no forklifts, roadmap, multiple service and deployment models22 "
  • 23. Cloud Implementation Roadmap Example" Capabilities Advanced Use Cases: PaaS, Hybrid Cloud Basic Integration Service w/ 3rd Party Catalog, Systems, Virtualized Roll out Resources On-demand Automated Additional Integration w/ Self-service Provisioning Services Metering and Storefront Compute Chargeback Network Storage Time23 "
  • 24. Case Study – Company A"•  Integrated Environmental Solutions Company –  National, 45,000 employees•  Cloud Initiative Objectives: –  Accelerate infrastructure provisioning –  Reduce operational costs –  Support innovation –  Optimize and automate existing business processes•  Results –  Reduced infrastructure provisioning times from 60 days to approximately 20 minutes –  Reduced development costs by increasing efficiency and eliminating manual provisioning tasks –  Enhanced security, infrastructure reliability, and service quality24 "
  • 25. Case Study – Company A’s Phased Approach"T0 T30 June 2012 T75 T75 TBD Phase 1 Phase 2 Phase 3 30 days 45 days TBD Demo Production TBD Release 1  Install Cisco Process •  Cisco Process Orchestrator to •  Additional capabilities, for Orchestrator vCloud Director Integration example:  Install Cisco Cloud Portal •  Add vCPU, vRAM, and Storage –  Virtual Datacenter (VDC)  Install Cisco Automation Packs •  Upload an OVF image –  Provisioning of VM’s through vApps from templates  MS Active Directory Integration •  Lease Management for pre-fills –  Role differentiation in portal •  Threshold Management for  Cisco Cloud Portal basic CPU, Memory, and Storage –  3rd party IP address branding with logos and management •  Dynamic Error and Exception corporate colors handling •  Extend capability to Platform  Basic dynamic IP Address as a Service (PaaS) •  MS Active Directory Integration Management - management of (Authentication) •  Extend to hybrid cloud pre-allocated range •  Power Cycle and Snapshot  Provisioning of Virtual Operations Machines (VMs) from templates •  Configure End User Portal as the main self-service interface  De-provisioning a VM 25 "
  • 26. Case Study – Company B"•  Large Financial Institution –  Global, 3.5M members•  Cloud Initiative Objectives: –  New greenfield infrastructure implementation (HW & SW) –  Flexible, scalable, modular architecture –  Unified fabric –  Infrastructure as a Service (IaaS)•  Results –  High performing and agile architecture through shared infrastructure (10G networking, virtual compute and storage) –  On-demand provisioning with standardized options –  Faster, simpler and more flexible and cost-effective IT26 "
  • 27. Companies A & B Have Started Their Journey" A Capabilities a B Basic Integration b w/ 3rd Party Service TBD Catalog, Systems, Virtualized Roll out Resources On-demand Automated Additional Self-service Provisioning Services Storefront Compute Network Storage Time27 "
  • 28. © 2012 Cisco and/or its affiliates. All rights reserved. 2010 Cisco Confidential 28 28
  • 29. Introducing Easy-to-Use End-Self-Service and Administrator Web Portal Order VMs and Physical Servers with Automated Provisioning A Starting Point for your Cloud Journey with Cisco UCS© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 29
  • 30. Cisco Intelligent Automation for CloudPre-Built Portal Deployment of Self-Service Control Over Ability to GrowContent and Compute-as-a- Provisioning Resources and Deployment andWorkflows to Service on and Automation Consumption Expand to NewAccelerate Time Cisco UCS to for both Virtual with Lifecycle Use Cases withto Cloud Improve Agility and Physical Management Upgrade Path © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 30
  • 31. Thank you.© 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 31