Journey to the Automated & Orchestrated Cloud
 

Journey to the Automated & Orchestrated Cloud

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  • The purpose of each is simple to defineIT …..Business ….So for IT is comes down to two disciplines Provisioning (supply of IT services) and the economics of doing soAnd for business finding and sustaining value====================ProvisioningDev & test, Apps & Ops, Delivering on-time, to need, within budget, meeting user expectations and changing IT landscape, providing a consistent experience …EconomyGetting the most out of finite resources, optimize costs by reducing and avoiding spending, make costs transparent, govern investments, help make right investment decisions, increase utilization,improve performance and returns …Value/InnovationHow is Cloud creating something new, or improved an existing business situationFinancial performance (shareholder value) is driven by the company’s “value proposition” of its products and services. IT is part of that proposition, it’s part of the customer experience. Cloud offers new sources of revenue, Value today can be lost tomorrow … hence need to be agileAgilityTo adapt and change, quickly, effectively, sense and respond, sustain value, continuity, no disruption ….
  • Purpose of this slide:To give you a chance to talk with the CIO about his/her business drivers and corresponding IT initiatives.To reinforce that we understand successful strategies aren’t about bringing the latest processor to market or the switch with the highest speeds/feeds, etcBackground:How does a CEO see their business and how does the CIO see their DC capabilities to support them.Businesses are typically under 3 huge pressure points around Business Growth, Margin and RiskFor Growth, how does the business respond to the market quickly and drive market Reach for example in new geographies or new Branch openings. Furthermore how can the business gain better insight with Market Responsiveness (new services), CRM for Customer Sat. & Retention or drive Customer Expansion: Scaling for Mergers and AcquisitionsThe Data center capabilities can help drive growth and drive the business. By enabling the ability to drive new service creation and faster application deployment through service profiling and rapid provisioning of resource pools, the business can enable service creation without infrastructure spend, and drive increased service level agreements.Cost cutting, margin, efficiencies are all a critical element for business, particularly in today’s economic climate. Whilst the business maintains a laser like focus on cutting cost and increasing margins through Customer Retention / Satisfaction, Brand awareness and Loyalty and better ROI for investments, the efficient, agile data center is driving service Optimization, service quality and customer value through cloud based services and using a robust converged architecture to reduce costs, whilst simultaneously enhancing the applications experience and increase productivity through a scalable platform for Collaboration tools (UC on UCS). All these areas, ultimately help the business balance the cost of Maintenance V’s Innovation spend, freeing up more resources for innovative new technology, and less on maintaining legacy infrastructure.Finally, the element of risk in a business must be minimsed and mitigated. Whilst the business is focused on Governing and Monitoring Changing Compliance rules and Regulatory environment, they are highly concerned with Security of data, policy management & access. The DC must ensure a consistent policy across services, so there is no compromise on quality of service V’s quantity of services, and whilst enabling the Speed of Delivery through policy-based provisioning, ensuring Integrated management can reduce the control points. Furthermore, the business needs the flexibility to roll out and try new services quickly, whilst being sure they can retract them quickly (if they prove unsuccessful), with limited impact.All these areas show how closely the IT environment, and the DC in particular, can have a major impact on the business.
  • Executives are realizing the strategic implications of the cloud—specifically, how it is dramatically changing IT’s relationship with the business. As reflected here, Business Agility – including time to market, improving customer experience, etc., attributes that bring business impact – is the top driver for cloud computing, which industry experts say is the real payoff for cloud computing, versus cost efficiency which is more near-term.
  • A theme we keep hearing from IT leaders at many of our customers is that they want to use cloud computing as a real game changer. We believe this is because IT has found itself in a perfect storm over the past couple years.The first storm is not new, but it’s a big one, and that’s complexity. As we’ve all been saying for years, the layers and layers of complexity in IT make it increasingly slow and expensive to change or add new business services. We used to be able to throw more people at money at the problem by hiring more people, or buying new hardware and new tools, but now that brings us to our second storm. Thanks to the great recession, throwing money at complexity is no longer an option for most companies today because we are expecting fairly flat IT budgets going forward.And if that's not all hard enough, the business isn’t holding still waiting for us all to figure this thing out and catch up. The recession didn’t slow down the business appetite for technology, and that’s the third storm. The business is asking IT to do more and do it faster than ever before. In our wired society the business simply wants more technology than even the most efficient IT organization can supply by itself.And so IT's stuck in between these two opposing forces with an unsustainable gap between business demand for IT and IT's ability to supply it all as an individual organization. So this is why we believe incremental improvements are not enough, and why people are looking to cloud to change the game.
  • The purpose of each is simple to defineIT …..Business ….So for IT is comes down to two disciplines Provisioning (supply of IT services) and the economics of doing soAnd for business finding and sustaining value====================ProvisioningDev & test, Apps & Ops, Delivering on-time, to need, within budget, meeting user expectations and changing IT landscape, providing a consistent experience …EconomyGetting the most out of finite resources, optimize costs by reducing and avoiding spending, make costs transparent, govern investments, help make right investment decisions, increase utilization,improve performance and returns …Value/InnovationHow is Cloud creating something new, or improved an existing business situationFinancial performance (shareholder value) is driven by the company’s “value proposition” of its products and services. IT is part of that proposition, it’s part of the customer experience. Cloud offers new sources of revenue, Value today can be lost tomorrow … hence need to be agileAgilityTo adapt and change, quickly, effectively, sense and respond, sustain value, continuity, no disruption ….
  • Automation:The act of leveraging technology (software, hardware or combination) to automate common or repeated procedures and/or tasks performed by personnel.Examples Include:Server/Blade ProfilesTemplate DeploymentVM Provisioning
  • Be sure to mention the little people icons represent human work effort
  • With Cisco’s Unified Management for cloud computing, we provide each of these key components – with Cisco Intelligent Automation for Cloud (providing self-service portal, service catalog and orchestration), Cisco Network Services Manager (for policy-based dynamic network provisioning), and Cisco UCS Manager (for policy-based infrastructure provisioning of compute resources, whether physical or virtual).The Cisco Unified Management solution complements our broad ecosystem of partners, including VCE’s Vblock (with EMC storage and VMware) as well as NetApp’s FlexPod architecture – with open APIs to integrate with the most common third party systems and infrastructure vendors in a multi-hypervisor environments – allowing you to preserve and extend the investment in your existing management tools. Our management solutions are designed to enable IT-as-a-Service, for deploying your private cloud and evolving to a hybrid cloud model. And unlike other converged infrastructure systems, you don’t need to rip and replace your existing service management and systems management tools – we’re not trying to replicate those tools, instead we provide you with the flexibility to integrate with those systems. 
  • The impact for our customers is taking what was very long and complex legacy management process – that can take weeks for end-to-end, often manual delivery of a request, from the upfront architecture and design of the system to the deployment – to minutes in an automated self-service provisioning environment.And this is exactly what we did at Cisco IT, which deployed Cisco UCS and Nexus – together with Cisco Intelligent Automation for their private cloud.
  • The impact for our customers is taking what was very long and complex legacy management process – that can take weeks for end-to-end, often manual delivery of a request, from the upfront architecture and design of the system to the deployment – to minutes in an automated self-service provisioning environment.And this is exactly what we did at Cisco IT, which deployed Cisco UCS and Nexus – together with Cisco Intelligent Automation for their private cloud.
  • Bringing the conversation back to the crawl walk run sprint model, this is our recommended pathway for a customer deploying clouds along a safe and sane roadmap. Starting with a basic cloud and moving forward will ensure a successful journey.
  • Starter Edition technical specific details all of the key use cases and what we support. TAC will support of all these items.
  • Trusted Model: Model an out of the box cloud operating model and set of functionality Leverages learnings from many of our customers and Cisco ITStandard functionality set that can drive end user adoption in a real cloudReduce time and cost risks in implementing a cloud by adopting a proven operational model that has been running in Cisco and its customersA low risk, reasonable investment for IT to start producing the benefits of private cloud Fast implementation time to first end user provision, at an affordable startup cost, with a low TCOA logical and low-risk path for updates and upgradesGain experience in running a cloudGo beyond the technology to the processes and people and the management of change Become a well informed and educated IT shop around pragmatic usage of the cloudAfter you have run the starter edition for 3 months, you can explore next steps and phases such as upgrading the CIAC 3.0 or adding integrations and new services
  • As you create and evolving your long term cloud vision and strategy, Starter Edition is the best and first step you can take to get immediate short term resultsDeploying Starter Edition expands your organizational readiness (technology, user adoption, IT processes) for the next phase Virtual Data Centers within your organizationWith Starter Edition you put in a great extensible framework on which to add functionality for your enterprise and datacenter such asImage managementMultiple hardware vendorsMultiple hypervisorCMDB / ticketing integrationFinancial Showback / Chargeback
  • Even though the Starter Edition does not support sophisticated networks (it does support organization separation via vlans) managed services and smaller SPs may want to use SE for on premise or hosted private clouds

Journey to the Automated & Orchestrated Cloud Journey to the Automated & Orchestrated Cloud Presentation Transcript

  • Journey to the Automated &Orchestrated CloudDave KinsmanWorld Wide TechnologyNational Technical Solutions ArchitectJune 12, 2012© 2011 Cisco and/or its affiliates. All rights reserved. 1
  • It can be difficult to describe 2
  • 3
  • Many technologists see Cloud as aculmination of a long line ofcontributing technologies 4
  • 5
  • Application A Application B Application C Mainframe computing Multiple specialized applications on a single platform High cost—unaffordable by many businesses 6
  • Application A Application B Application C Migration onto commodity servers The beginning of ubiquitous business computing 7
  • Application A Application B Application C Application D…several years later… Massive infrastructure sprawl New problems with power, cooling, and space 8
  • Application A Application B Application C Application DConsolidation onto more powerful servers, central storage, and dense switching……but still siloed. 9
  • Application A Application B Application C Application D … Application E Application N Businesses continued to innovate New applications continued to come online Silos continued to proliferate 10
  • Application A Application B Application C Application D Application E Fewer servers Fewer storage devices Increased server utilization Increased storage utilization 11
  • Cloud is a delivery model for IT services Cloud is not an engineering term, cloud is a business termCloud does not solve IT problems, cloud solves business problems 12
  • Public Cloud Private CloudCommunity Cloud Hybrid Cloud 13
  • IaaS- Delivering ready to use IT infrastructurePaaS- Delivering ready to use development platformsSaaS- Delivering applications PaaS IaaS SaaS aaS (as a Service) delivery models 14
  • ―As the CIO, I provide Cloud services enable ―As the CEO, it‘s my responsibility tobusiness with the services it Through Cloud I am new and improved business models create sustainable value whilst beingneeds, when it needs it, able to cost effectively provision IT so that responsive to a dynamic market,within my resource Supplier to my business customers services I can maximize windows Consumer changing workforce, and businessconstraints.‖ – others will if I don’t! of opportunity – environment.‖ before others do! Efficiency Agility Govern costs, get best from resources IT as a Service Anticipate and respond to change Competitive Advantage Competitive Advantage Right Service at Right Price Right Capability at Right Time 15
  • Business Goal Alignment Business Goals DC Capabilities (CEO Focus) Growth (CIO Focus) Market Responsiveness and New New service creation, faster markets, customers, models, application deployment acquisitions, branches accelerating Revenue Increased Margins, Customer Margin Profitability through service quality, satisfaction and retention, Increased cloud based customer models and ROI on ‗value-add‘ IT spend converged architecture Risk Risk Mitigation, Compliance and Regulatory environment, Security of New Business Models data, policy management and access governance/risk, policy-based provisioning, Integrated management reduces control points 16
  • Which of the following are top drivers of cloud computing initiatives at your organization? (Please check all that apply) Drivers of Cloud Computing Initiatives at Organization Business agility (faster time to market, increased user satisfaction) 75% Reducing IT infrastructure investment 56% Reducing IT management and maintenance resources 53% Increasing capacity/availability (data center, storage etc.) 50% Increasing productivity of IT 46% Disaster recovery/business continuity 40% Improving IT control 32% Industry regulatory changes 17%Base: 636 Total respondents; 234 US respondents; 202EMEA respondents; 200 APAC respondentsSource: CIO Global Cloud Computing Adoption Survey January 2011 17
  • Consumerization of IT Business Demand for Demand for shorter cycle IT Services times Unsustainable New Normal ITBudget Complexity Slows Productivity IT Service Supply2003 - 2008 2008 - 2009 18
  • Regardless of Perspective, Cloud Requires… A structured, service lifestyle approach Capability model and roadmap that addresses people, process, and technology A flexible design you can evolve for tomorrow’s cloud model Solution architecture blueprints that provide customization to protect key investments already made Solid implementation plan built on real life projects
  • The Cloud Stack – from Platform to A & O Business Decision Automation and Orchestration – Orchestrate Process & Procedures to go „Cloud‟ Critical Component to Cloud Management Layer – VI Policy, Process and Procedures or Stay VI Resources Mature (Or Immature) Hypervisor Virtual Infra. Bare Metal / Physical Servers / “Cloud Platform” Core Networking/Fabric Network Fabric
  • Cloud Adoption Framework A R C H I T E C T U R A L , I N D E P E N D E N T , M U L T I - V E N D O R // SIMPLIFY // VIRTUALIZE // AUTOMATE // ORCHESTRATE SIMPLIFY VIRTUALIZE AUTOMATE ORCHESTRATE • Converged Infrastructure • The hypervisor • Mature managed virtualization or • Business decision-based infrastructure • Reduce tech redundancies • Pool computing resources • The goal is self-service • Minimizes manual touch points for IT staff • Platform consolidation • Partition one system into many • Uses workflow built from business process to • Changes procedures and process to line up orchestrate • Datacenter centralization • Decrease datacenter footprint with new capabilities • Often cross domain • Minimize and standardize IT operations and • Break the 1:1 application to server • Can deliver basic “cloud services” to the administration relationship • Application focused, not infrastructure organization focused • ROI on IT capital spend, $XX • ROI through procurement and facilities costs • ROI based on reduced OpEx, $XX reduction (power, cooling, etc.), $XX • ROI based on reduced OpEx, $XX = Technology = Business =ROI/$
  • WWT‟s Pragmatic Approach to Cloud Think Strategically, Execute Tactically 1 Define current state, document your starting point 2 Agree to a 2-3 year vision Build success incrementally, 3 project-by-project 4 Continually validate ROI/TCO Approach Cloud focused on 5 people, process, technology, and architecture.
  • Cloud Advisory Model OPERATE IMPLEMENT DESIGN PLAN • CSP Resale • Technical Workshops • Assessments • IT Resource Optimization • Maintenance Contract • Cloud Workshop • Proof of Concepts Assessments Management • Cloud Security • Technical Architectures • Complex Multi-Vendor • Strategic IT Staffing & Sourcing • Cloud A&O • Project Launch Integration • Managed Services • Assessments Workshops • Pre-Installation Staging & • Remote Monitoring & • Cloud Readiness • Orchestration & Integration Management (NOC) • Cloud Operations Automation Advice • Procurement • Hands-On Training Sessions • Hands-On Test Drives • Staging & Integration • Supply Chain & Logistic • On-Demand Demos • Configuration & Imaging Services • Hands-On and/or On- • Operational Readiness the-Job Training Assessments
  • Automate – Manage IT infrastructure as a Utility 24
  • Traditional Provisioning Request Bring Service into Provision Apply Service Install Formalize Production HW Secure Management SW Controls Service Data Total Cycle Time: Weeks or Months Coordination through paper, eMail, phone, or similar human interaction. Cycle time defined by shipping delays but also by inefficient coordination, slow communications, unavailability of people, reaction times, wait times, unclear processes, confusion, etc…
  • Virtualize Servers Request Bring Service into Provision Apply Service Install Formalize Production HW Secure Management SW Controls Service Data Install Virtual Machine Load Image 15.0 Min 15.0 Min Technical Server Provisioning Cycle: ~Minutes
  • Automate Components Request Bring Service into Provision Apply Service Install Formalize Production HW Secure Management SW Controls Service Data Self Service Install Virtual Request Machine Load Image 5.0 Min 6.0 Min 12.0 Min Approve Request 15.0 Min Issue Work Order 5.0 Min Feedback Results 10.0 Min Automated Server Provisioning Cycle: ~Minutes = Automation
  • Orchestrated Environment Request Bring Service into Provision Apply Service Install Formalize Production HW Secure Management SW Controls Service Data Monitoring Install Virtual Adjust Firewall Update Apply Trigger of Machine Load Image Settings CMDB, Asset SLA Context Issue Schedule DB, Licenses RFC 0.0 Min 0.0 Min 0.0 Min 0.0 Min 0.0 Min 0.0 Min 0.0 Min Apply Access Apply Trigger collection Change Impact Approve Control Monitoring of SL data Assessment Request Controls 15.0 Min 0.0 Min 0.0 Min 0.0 Min 0.0 Min Issue Work Start Security Apply Backup Track Service Authorize & Order Monitoring Schedule Usage Document Changes 0.0 Min 0.0 Min 0.0 Min 0.0 Min 0.0 Min Apply Threat Apply Patch Collect Test & Execute Feedback Protection Control Chargeback Data Change Results 0.0 Min 0.0 Min 0.0 Min 0.0 Min 30.0 Min Total Effort: ~Minutes = Automation Elasticity - demand driven, fast provisioning = Orchestration (and de-provisioning), charge-back or show-back
  • Automation and Orchestration Designed for IT-as-a-Service Cisco Intelligent Automation for Cloud API API Cisco Cisco Unified Computing Network Services Manager System Manager Compute Network Storage Unified Management Partner Ecosystem 29
  • IT Self-Service StorefrontCisco Cloud Portal Example:Cisco IT Deployment—CITEIS Virtual Data Center 30
  • Orchestration-Based AutomationCisco Process Orchestrator Example:Provision virtual data center (VDC) 31
  • LDAP/Active Self-Service Portal and Service Catalog Directory Pre-Built for Portal and Automation Cisco Cloud Portal EmailCloud Content Orchestration and Automation Cisco Process Orchestrator Service Desk/CMDB Integration Framework Monitoring Policy-Based Policy-Based OS/Bare Image/ Compute Network Metal Provisioning Config Mgmt Cisco Cisco Network Services Cisco Server Billing/ UCS Manager Manager Provisioner Chargeback Multi-Vendor Compute Virtualization Mgmt Storage Mgmt and Network Mgmt Cloud Service Compute Providers Network Storage 32
  • LDAP/Active Pre-Built for Portal and Automation Self-Service Portal and Service Catalog Directory Cisco Cloud Portal EmailCloud Content Orchestration and Automation Cisco Process Orchestrator Service Desk/CMDB Integration Framework Monitoring Policy-Based Policy-Based OS/Bare Image/ Compute Network Metal Provisioning Config Mgmt Cisco Cisco Network Services Cisco Server Billing/ UCS Manager Manager Provisioner Chargeback Multi-Vendor Compute Virtualization Mgmt Storage Mgmt and Network Mgmt Cloud Service Providers e.g. 33
  • Unified Management—Automated Self-Service ProvisioningArchitect Design Where Can Procure Install Configure Secure Is It Ready? We Put It? Capacity Policy-Based Built-In On-Demand Provisioning Governance 34
  • Unified Management—Automated Self-Service Provisioning FROM 8 WEEKS TO 15 MINUTES Architect Design Automated Self-Service Provisioning Capacity Policy-Based Built-In On-Demand Provisioning Governance 35
  • Starter Edition—Key FactsEntry-level Private Cloud For Orchestrates Cisco UCS andCompute-as-a-service VMware vCenter Baseline for Growth Software Solution• Smaller IT shops or • Out-of-the-box integration with • Add and provision new blades • Self-service portal, process department-level deployments Cisco UCS and VMware for physical or virtualized orchestrator, bare-metal server in enterprise accounts as a vCenter environments provisioner starting point • Network and storage manually • With partner services or Cisco • Deployment ready with pre-• Cloud pilots pre-provisioned Advanced Services, add built out-of-the-box content for integrations automation, catalog, portlets• Service providers offering • Works on hosted or on-premise single- FlexPod,Vblock, HDS, 3PAR • Upgrade path to Cisco tenant CaaS Intelligent Automation for Cloud 3.0 36