A key step in delivering IT as a Service is AutomationIf I am a marketing manager and am running a campaign for a quarter that requires a new application, my request could potentially take up to 8 weeks to process before it is readyAutomation solutions, through a service portal could enable IT to make a virtual server ready in 15 minutesThis will be based on policies and governance defined by the customer The key end result with Automation is capacity on demandImagine – as marketing manager, I could launch a product or campaign a whole 2 months earlier, potentially beating my competition to market!!Source: Gartner Doc ID:G00214912: "Marketing Essentials: What You Need to Know About Today's Data Center Buyers", published: 2 August 2011
Our customers continue to look for points of differentiation in their markets, the network continues to play a vital role in enabling businesses to adopt new technologies and applications to help them grow. The creation of an infrastructure that is scalable, intelligent, and ready to support the demands and applications of today and tomorrow, while protecting customer investments, is essential. Organizations and Service providers are experiencing a data deluge brought on by a number of growing trends including faster residential connectivity, cloud computing, virtualization, and workload mobility. We also see an exponential increase of video traffic and rich media applications and users bringing their own devices such as tablets and smart phones into the work environment which in return increases security challenges of IT. All of these are driving significant change in information technology and Enterprises and Service Providers are now asking, “Is my network really ready to meet these new challenges?” They understand that the impact of some of these mega trends is not going to be silo’d but have a ripple effect across their entire organization. They have to deal with this proactively, as it can adversely impact their business. So they are looking at CAPACITY PLANNING (on their ability to maximize capacity, performance, scale, bandwidth considerations), REDUCING COMPLEXITY (i.e. not just throwing bandwidth at the problem, but being focused on driving infrastructure efficiency, making deployments more simpler , and thirdly COST REDUCTION, i.e. not just look at CAPEX, which has some benefits, but looking at lowering their TCO strongly considering cost reduction with operational efficiency. So each IT will have to understand if their network is ready for these mega trends.